![Rachel Eyre - Asda - Chief Customer and Digital Officer[99].jpg](https://d53bpfpeyyyn7.cloudfront.net/Pictures/274x183/7/9/0/3127790_racheleyreasdachiefcustomeranddigitalofficer99.jpg_263815_crop.jpeg)
All Technology articles – Page 3
-
InterviewQ&A: Amazon European Stores vice-president on the new innovations shaping its grocery offering
As part of Amazon’s Delivering the Future event at its LCY3 fulfilment centre in Dartford, Kent, many announcements were made for the UK and Europe.
-
NewsGeorge at Asda explores TikTok Shop launch
George at Asda is considering joining the grocer in launching on TikTok Shop, Retail Week can reveal.
-
AnalysisInside Amazon: How the retail giant is striking a balance between man and machine
Amazon’s annual “Delivering the Future” Europe took place last week, and rather than being sent on a plane to Milan or Dortmund like previous years, Retail Week visited somewhere much closer to home
-
InterviewQ&A: Evolve chief executive on the critical need for in-store connectivity in the technology age
At a time when customers expect everything to be working and available in an instant, Retail Week spoke to Alan Stephenson-Brown, chief executive of Evolve, about the importance of the shopper experience, the risks associated with downtime, and the evolving need for everything to be connected.
-
Opinion‘Customer focus will be to the fore as electricals retailers square up’
As Currys named a new chief executive, rival AO celebrated a red-letter day too when it set a Trustpilot record. As the two compete in a tough market, the battle for customers will be more important than ever, observes George MacDonald
-
NewsZara to launch in-store personal styling service
Zara is set to launch its own personal styling service as part of its continued efforts to elevate the customer experience, Retail Week can reveal.
-
NewsAmazon expands grocery offering and makes $1bn investment in career programme
Amazon is expanding its grocery offering in the UK as well as making a $1bn global investment in its Career Choice programme.
-
-
AnalysisFredrik Tønnesen: The man who has climbed the ranks to take charge of Currys
At the end of March, a shock announcement was made that Currys’ chief executive, Alex Baldock, would be leaving the business after eight years to pursue an external position.
-
NewsMeadowhall shopping centre debuts new AI personal shopper tool
Sheffield’s Meadowhall shopping centre has introduced a new personal shopper tool dubbed Style Suite, for AI-driven personalisation, Retail Week can reveal.
-
NewsJD.com sees ‘record high’ of orders placed for its shopping event
China’s largest retailer by revenue, JD.com, has seen a “record high” of orders placed during the opening of its 618 Grand Promotion event.
-
Retail VoiceNavigating retail’s challenges: Costs, crime and changing consumer trends
Rising employment costs, fragile consumer confidence and retail crime are weighing heavily on the sector, but there are still opportunities for growth and innovation. Business insurer NFU Mutual examines the key challenges and opportunities shaping retail’s future.
-
NewsCo-op executive joins former q-commerce boss at last-mile provider
Co-op’s head of quick commerce development has left the business and joined former q-commerce boss Chris Conway at last-mile platform Bringg.
-
AnalysisAsda and Ocado: Fulfilment partnership is much-needed win for both businesses
As supermarket giant Asda strikes a fulfilment deal with Ocado, Retail Week analyses what it means for both retailers and how it will work
-
InterviewSAP Engagement Cloud CMO: If your customers are sharing their data, they expect something back
If you’re still sending emails that ignore what your customers bought yesterday, you’re putting their trust on the line, argues SAP Engagement Cloud chief marketing officer Sara Richter.
-
Opinion‘Consumer spending squeeze will sort the strong from the weak’
As inflationary impacts continue, retailers and FMCG brands have to work to prove they deserve a place in household spending, warns Kantar’s Jauneen Tarin
-
NewsWestfield London enters partnership to roll out inclusive navigation app
Westfield London has partnered with Waymap, an inclusive personal navigation app to make shopping more accessible for customers, Retail Week can reveal.
-
Retail VoiceFive trends that will redefine European retail and why retailers can’t wait any longer
AI is no longer just a conference topic. It’s already the operational engine driving Europe’s most competitive retailers
-
Opinion‘Too many strategic decisions are built on underlying tech assumptions that no longer apply’
A surprising number of transformation programmes are built to address familiar challenges without acknowledging how far the parameters of what’s technically possible might shift, maintains AlixPartners’ Brian Kalms
-
NewsAmazon UK tax payments climb by 20%
Online giant Amazon’s tax bill climbed last year, making it one of the biggest tax contributors in the UK.