All Technology articles
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InterviewZalandoâs CTO: Some colleagues have got âsuperpowersâ through AI
Graeme Smith became chief technology officer at Zalando this summer, having previously worked at Amazon and YouTube. He speaks to Retail Week about managing tech costs, AI agents and the impact of GLP-1s on personalisation.
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NewsFrench supermarket fridges targeted in cyber attack
Hundreds of French supermarkets have been hit by a cyber attack that has caused their fridges and freezers to heat up, spoiling fresh and frozen food estimated to be worth millions of euros.
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AnalysisPartnership update: Morrisons and Just Eat expand robot delivery partnership, Argosâ marketplace gets an upgrade, and more
Welcome to the Solutions Spotlight partnership update: Retail Weekâs round-up of the latest innovative technology and supply chain tie-ups in retail
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NewsH&M investigates cyber attack claims
The parent company behind H&M is investigating claims it was subject to a cyber attack last week.
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NewsOnline Home Shop launches new app
The homeware business said 24,000 users have downloaded it in the first four weeks since launch.
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InterviewHow THG and Dunelm have improved website performance with Fastly
As consumers can shop from anywhere now, having an optimal website and app experience is crucial if you want to make sales.
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AnalysisExplainer: What we know about the Asos cyber attack so far
Asos hit the headlines yesterday (October 6) after some app customers received a message from hackers that read: âDear Asos DPO and IT, we have fully compromised the Snowflake instance. Engage with us, or we will leak it.â
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AnalysisAgentic AI: The retail strategy to make every customer a VIP
AI agents are completely redefining whatâs possible for retailâs digital leaders to deliver in next-level hyperpersonalisation. Retail Week explores whatâs changing as CX agents move from resolving requests to anticipating them.
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NewsRetail Week LIVE launches bigger and bolder for 2027
Retail Week LIVE, a one-day event focused on the latest learnings, ideas and innovations in the retail industry, has officially launched for 2027.
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NewsSainsburyâs launches new AI-powered shopping tool
Sainsburyâs has unveiled its new AI-powered shopping tool to help customers plan their shop more effectively.
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NewsMorrisons and Just Eat expand autonomous robot delivery trial
Morrisons and Just Eat have expanded their use of autonomous delivery robot trials with Starship Technologies to reach Cambridgeshire.
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NewsVery launches âAI-powered personalisationâ to enhance customer experience
Online retailer Very has introduced âAI-powered, real-time personalisationâ as it seeks to upgrade shoppersâ experience.
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Analysis20 retailers and industry experts reveal how AI is revolutionising the sector
With so many applications of AI now available, leaders from Kingfisher Group, Puma, Fabletics, Our Co-op, Bensons for Beds, CDS Superstores, and more share how AI is driving real returns on investment, how theyâre adapting their businesses, and advice to act on the AI opportunity
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NewsDeliveroo to launch robot deliveries in London with Coco Robotics
Deliveroo has partnered with a robotics company for autonomous deliveries in London but insists the push will not replace gig-economy riders.
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OpinionâThe question for boards about AI is whether itâs moving a number that mattersâ
No retailer would fund a new store format because the demonstration looked good. AI should not be treated any differently, maintains OurCoop chief finance officer Selina Butterfield-Mashoofi
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InterviewHow Mango and Steve Madden have modernised the supply chain with Inspectorio
An optimised retail supply chain can be hard to deliver when scenarios outside of a teamâs control can occur. It happens when geopolitical tensions, bottlenecks, communication gaps with suppliers, and more become an issue, but learning how to build resilience has become key.
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AnalysisAI, Prime Day and heatwaves key factors driving UK online spend in 2026
Every year we see a mixed picture of consumer spend, but there are some factors that always seem to drive purchases. Warm weather, the summer of sport, Christmas, Black Friday, and other seasonal events often see consumers open their purses that little bit more.
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EventsWatch: Retailers face a race against time as AI accelerates cyber threats
The window to stop a cyber attack is shrinking fast. Where retailers used to have five hours to act, now they have as little as 15 minutes, meaning speed has become a critical part of cyber defence. Learn how you can stay one step ahead in our latest webinar
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AnalysisPartnership update: Major supermarkets enter AI logistics partnership, Morrisons joins forces with consumer specialist firm, and more
Welcome to the Solutions Spotlight partnership update: Retail Weekâs round-up of the latest innovative technology and supply chain tie-ups in retail.
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NewsIceland adopts AI to set markdowns on short-dated food
Iceland is bringing in AI software to help decide how deep to cut prices on food nearing the end of its shelf life, aiming to reduce waste without sacrificing margin.