Chinese retail juggernaut JD.com has seen a new record in the number of users placing orders this year.
The 618 Grand Promotion also saw rapid growth across a range of consumer services, and the number of major brand new product launches grew by over 500% year on year.
AI-powered consumer electronics transaction volume rose by 100% year on year, with premium smartphones and lightweight laptops seeing a 300% and 100% annual rise, respectively.
Orders for home appliances and home living products supported by the retailer’s integrated delivery and installation services increased by more than 120% year on year.
Demand for services, including home cleaning, home appliance cleaning, and in-home nursing, also saw triple-digit growth.
Its supermarket division “JD Super” recorded double-digit growth in transaction volume and user numbers, as over 1,000 brands achieved transaction volume growth of over 100% compared to last year’s event. In fashion, Uniqlo was one major brand that saw double transaction volume.
Offline formats did well, as JD Mall recorded a 22% year-on-year increase in footfall and 32% increase in order volume. Its electronic stores saw footfall triple and order growth rise over 100%, and JD Outlet stores recorded a 110% increase in transaction volume.
JD.com said its AI applications “span more than 3,000 scenarios across retail, logistics, healthcare, industrial services, food delivery, and home services,” as AI-powered toys, smartphones, glasses, learning devices, and smart home appliances all saw sales and transaction volumes grow.
Robotics demand sped up, as sales of humanoid robots increased more than tenfold year on year.
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