Multichannel

The latest news, analysis, data and video on multichannel retail.

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Future retail illustration

Analysis: Six rules for retail's new normal

Former Game chief executive Ian Shepherd, author of Reinventing Retail: The New rules that Drive Sales and Grow Profits, defines six rules for retailers to abide by to navigate the new normal of our industry

Retail Week Indicator 2019

Indicator 2019

Retail Week’s flagship research is back for a second year.

Indicator 2019 is an extensive audit of the digital capabilities of 176 leading UK retailers, measuring 30,000 data points across four categories – ecommerce, cross-channel, marketing, and logistics and customer service – to identify what makes a winner in today’s retail landscape.

Find out where you rank amongst the best of today’s UK retail.

Access Indicator today