News: Health & beauty retail
Explore: health & beauty retail
Gallery
First look: Amazon’s first-ever hairdressing salon concept to launch in London
US tech giant Amazon is set to open its first-ever Amazon Salon in east London, trialling some of its newest technology and stocking products from its new dot-com beauty hub.
Opinion
Anita Balchandani: ‘Expect a spending splurge but not a straight-line recovery’
After a long hiatus, as non-essential retail reopened in the UK the early signs suggest there are reasons to look forward with optimism.
Analysis
Five ways to turn your staff into customer champions
Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.
Deep dive: How to think like a pureplay
- As online retail grows, established retailers like M&S want to 'think like a pureplay'
- Trouva co-founder Mandeep Singh says "obsession" with data is key to attracting and keeping online customers
- Made.com chair Susanne Given says pureplays have "a level of precision" traditional retailers do not
- Learn how pureplays maximise their data, agility and structure
