Health & beauty

The latest news, analysis, data and video on health & beauty retailing including Boots and Holland & Barrett.

Our top read on health & beauty retail

Amazon Salon-301

Gallery

First look: Amazon’s first-ever hairdressing salon concept to launch in London

2021-04-20T07:01:00+01:00By

US tech giant Amazon is set to open its first-ever Amazon Salon in east London, trialling some of its newest technology and stocking products from its new dot-com beauty hub.

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Anita Balchandani

Opinion

Anita Balchandani: ‘Expect a spending splurge but not a straight-line recovery’

2021-04-20T06:57:00+01:00By

After a long hiatus, as non-essential retail reopened in the UK the early signs suggest there are reasons to look forward with optimism. 

Critzr-teaser-web

Analysis

Strategic report: Five ways to turn your staff into customer champions

2021-04-19T06:00:00+01:00Promotional research for

Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.

Alia Hawa

Opinion

Alia Hawa: ‘Covid certificates are unnecessary and will damage retail’s recovery’

2021-04-12T04:30:00+01:00By

With non-essential retail reopening today, news that the government is considering making Covid certificates mandatory for customers in stores comes as another blow.

Deep dive: How to think like a pureplay

Deep dive:How to think like a pureplay
  • As online retail grows, established retailers like M&S want to 'think like a pureplay'
  • Trouva co-founder Mandeep Singh says "obsession" with data is key to attracting and keeping online customers
  • Made.com chair Susanne Given says pureplays have "a level of precision" traditional retailers do not
  • Learn how pureplays maximise their data, agility and structure
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