The pace of technology development and consumer adoption is accelerating at a breathtaking speed, and retailers must find ways to stay ahead.
Generative AI took the world by storm last year, with ChatGPT signing up a million users in just five days. AI was recently selected by the Collins Dictionary as the word of the year for 2023. Businesses are increasingly experimenting with this exciting new technology to explore its potential, as the pace of change steps up a gear.
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