New John Lewis boss Peter Ruis on first steps to restoring retailer’s mojo

Peter Ruis

Staff at John Lewis Partnership may once again have missed out on their beloved bonus – for the second year in a row – but at least the famous retailer is back in the black.

The group, which owns grocer Waitrose as well as the eponymous John Lewis department store business, turned a loss of £78m in 2022/23 into pre-tax profit before exceptionals of £42m in the year just ended.

The £120m move in the right direction should go some way to restore morale at a business that has been battered in recent years.


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