All Customer articles – Page 15
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NewsB&M boosts first-quarter sales as shoppers seek value
B&M has grown revenue by 13.5% in the 13 weeks to 24 June, 2023, as shoppers search out value during the cost-of-living crisis.
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NewsOcado slashes prices on more than 100 grocery products
Pureplay grocer Ocado has cut the prices on over 100 everyday essential items by up to 25% across a range of own-brand and Marks & Spencer items.
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AnalysisHow did supermarket bosses fare in the glare of Westminster spotlight?
In a public forum designed to intimidate and pressurise, the traditional big four supermarkets more than held their own, but the spectre of further scrutiny looms
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NewsExclusive: Customers believe supermarkets are more guilty of profiteering than banks
Shoppers believe supermarkets are more guilty of “profiteering” during the cost-of-living crisis than banks, according to new research.
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NewsGrocery bosses to point to dwindling profits ahead of grilling by MPs
The traditional big four grocers are preparing to point to dwindling profits as a result of increased costs to head off accusations of profiteering at tomorrow’s crunch price summit.
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NewsPoundland to extend grocery offer to more stores
Poundland is expanding its grocery offering to an additional 24 stores across the UK.
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DataRetail sales rise in May but volume declines
Retail sales rose by value but declined by volume in May, according to the Office for National Statistics (ONS).
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DataUK consumer confidence increases ‘despite fierce economic headwinds’
UK consumer confidence increased for the fifth month in a row despite “fierce economic headwinds of the cost-of-living crisis” and “double-digit grocery price increases”.
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NewsShock interest rate rise means ‘struggle’ for shoppers and retailers, warns credit insurer
The bigger-than-expected increase in interest rates to the highest level since the 2008 financial crisis will pile more pressure on consumers and retailers, a leading credit insurer has warned.
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NewsExclusive: TOFS to bring back physical club card and extend club pricing
The Original Factory Shop is reintroducing its physical club card to stores and extending its club pricing to all members, Retail Week can reveal.
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NewsSainsbury’s extends Nectar Prices to fresh fruit and vegetables
Grocery giant Sainsbury’s has expanded its Nectar Prices offer to include some products across its fresh fruit and vegetable ranges.
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NewsMarks & Spencer invests in lower prices on 200 products in summer value push
Marks & Spencer has unveiled a new round of price investment as it seeks to “deliver trusted value” to customers.
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NewsMorrisons unveils new round of summer price cuts
Morrisons has cut the prices of almost 50 popular products by an average of 25% as it seeks to bolster its appeal to hard-pressed shoppers.
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DataRevealed: The 25 most vibrant retail locations in the UK
Location, location, location. Whether you’re opening another store to better serve your core market or looking for new eyeballs to thrill and excite with an experiential flagship, where to open is a topic bandied around boardrooms up and down the UK all year long.
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Innovation of the WeekInnovation of the Week: Sephora opens second ‘store of the future’ in Shanghai
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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DataForecast: How the sports and outdoor sector continues to excel
The Retail Week analyst team forecasts that the UK sports and outdoor market will grow at a compound annual growth rate (CAGR) of 4.6% in the five years to 2026/27 as retailers fight to gain market share in this lucrative category
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EventsConsumer Summit 2023
Retail Week’s third annual Consumer Summit will help redefine CX strategies and take a deep dive into the consumer psyche.
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NewsN Brown sales dampened by poor spring weather
Fashion group N Brown has reported a fall in first-quarter sales following lacklustre early spring weather as consumer confidence remained fragile.
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NewsAsda freezes prices on 500 grocery products
Asda is putting a price freeze on more than 500 of its branded and own-brand products until the end of August in a bid to “give customers more control over what they spend”.
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AnalysisWill AI take your retail job?
From stores to warehouses and customer service, the true potential for AI in retail is only just being explored. But what does this mean for the existing workforce?