All Customer articles – Page 20
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NewsMamas & Papas launches app
Mamas & Papas has launched an app which it says is a “significant step” in its digital evolution.
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NewsMother’s Day boosts retail footfall in March but Budget costs are expected to hit in April
UK retail saw a lift in footfall in March thanks to Mother’s Day and nice weather, but the effects of the Budget are expected to take hold in April.
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NewsBooths launches loyalty pricing amidst ‘fundamental’ rewards revamp
Upmarket Northern grocer Booths is rolling out loyalty prices for customers, as it launches a “fundamental” revamp of its rewards programme.
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OpinionNavigating tariffs: a survival guide for UK retailers
A week on from President Trump’s “liberation day”, Ben Cooke, partner at international law firm Addleshaw Goddard, breaks down the impact of new US tariffs on UK and EU goods, exports, supply chains and US customer demand, and sets out actions for retailers to take
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DataCustomers abandon tens of billions of pounds in online purchases
UK shoppers abandoned £38bn in ecommerce purchases in 2024, an 11% increase from 2023, despite online retail sales showing minimal year-on-year change, a new report has found.
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NewsSuperdrug unveils new digital screens and investment in healthcare ambassador programme
Superdrug has launched new digital screens in store, along with a new £1m investment into a healthcare ambassador programme.
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NewsDreams appoints Feather & Black boss to strengthen premium offering
Bedding specialist Dreams has appointed Sarah Morgan to lead its Feather & Black brand as it looks to strengthen its premium offering and drive growth.
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NewsSainsbury’s and Royal Mail launch partnership to install lockers in supermarkets
The Royal Mail and Sainsbury’s have announced a tie-up to install parcel lockers in supermarkets across the UK.
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NewsUK shoppers expected to spend over £2bn during Easter
UK shoppers are set to spend over £2bn over the upcoming Easter bank holiday weekend, according to GlobalData research.
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NewsM&S adds top designer brands to its online platform
Marks & Spencer has added two top third-party designer brands to join its “brands at M&S” online platform.
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AnalysisEE, Holland & Barrett and Nobody’s Child reveal the secrets behind their leading tech strategies
Connectivity, cost-efficiencies and colleague and customer-centricity have been revealed as the winning strategies powering tech transformation at EE, Holland & Barrett and Nobody’s Child, in a recent Retail Week webinar
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NewsShop prices stay deflated for most non-food categories
Shop prices remained deflated in March, with most non-food categories driving this fall despite retailers facing increased costs from the budget.
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NewsMother’s Day 2025 drives more shoppers to stores
UK shoppers were keener to get what they needed for Mother’s Day this year, with footfall rising for all shopping destinations across the weekend.
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FeatureThe changing face of the British high street
The high street is an ever-evolving destination and that has never been more apparent than now
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NewsTikTok Shop head of UK says European expansion is a ‘natural step’ for growth
TikTok Shop’s head of UK Jan Wilk told Retail Week that expanding in Europe is a “natural step” in the platform’s growth journey.
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Opinion‘The Co-op’s values may set it apart, but it’s value that’s front of mind for shoppers’
The Co-op’s launch of an Aldi price matching scheme should reassure customers on price-competitiveness, believes Retail Week executive editor George MacDonald
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NewsUK retail sales rise for the second consecutive month, according to the ONS
UK retail sales inched up in February, marking the second consecutive month of growth, according to the Office for National Statistics (ONS).
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NewsThe Very Group to launch new beauty hub driven by tech transformation
Online retailer The Very Group is launching a new platform dubbed “Beauty Inspiration Hub” driven by its new tech overahul through its cloud-based system.
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NewsDeliveroo launches ‘Morrisons More’ loyalty scheme for grocery customers
Deliveroo has today launched Morrisons More loyalty scheme on its app for grocery customers, becoming the first app to integrate the scheme into its platform.
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NewsGoogle Retail reveals the top trending searches ahead of Mother’s Day
Google Retail has released its latest search trends consumer report ahead of Mother’s Day on March 30.