All Customer articles – Page 23
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NewsCo-op launches rapid delivery grocery app for independent retailers
Co-op is launching a new multi-million pound rapid delivery grocery app for independent retailers looking to serve customers online.
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Retail VoiceHow to build a successful subscription service
Subscriptions are currently thriving in the UK as consumers increasingly use them to shop, stream and save. With the right payment partners, your business can tap into this trend, unlocking steady revenue streams and building stronger customer loyalty.
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NewsSports Direct launches new membership programme in latest loyalty push
Exclusive: Sports Direct has launched a new benefit-based membership programme in a bid to boost customer loyalty, Retail Week can reveal.
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AnalysisNew BRC manifesto outlines how retail can drive economic growth
The retail sector has been battling rising crime, Budget policies, shop closures and higher costs.
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Opinion‘Keeping it real is essential when venturing into social commerce such as TikTok Shop’
Lidl has become the first grocer to sell through TikTok Shop. Its approach is a good example of how retailers can best use the platform, says Kantar’s senior client director Daniel Fanshawe
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Innovation of the WeekWestfield has opened a sensory room to support neurodiverse customers
Westfield London has launched a permanent sensory room as part of a commitment to making the shopping centre more inclusive and accessible
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DataForget Blue Monday, growth in UK retail sales was another positive surprise from January
The release of the ONS’ retail sales on Friday was the latest in a surprisingly positive flurry of economic indicators in what is supposed to be the saddest month of the year
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NewsApple is launching a cheaper iPhone 16e with AI features
pple has unveiled a more affordable version of its iPhone 16, bringing AI capabilities to a lower price point.
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Opinion‘You could be forgiven for thinking that a new cost-of-living crunch is upon us’
Hard-pressed consumers, like retailers, face unwelcome cost increases in the next few months and that has implications for spending, says Retail Week executive editor George MacDonald
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NewsConsumer confidence has risen despite cost-of-living crisis being ‘far from over’
Consumer confidence has risen two points in February, as the public is more optimistic about their personal finances in the year ahead despite the ongoing cost-of-living crisis being “far from over”.
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NewsAmazon is adding Adidas to its Buy with Prime service
Amazon has expanded its Buy with Prime service, a direct-to-consumer facility offering to include Adidas this year.
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NewsConsumer confidence hits ‘new low’ as energy bills rise looms
Consumer sentiment has stepped back this month, when confidence in the state of the economy fell.
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Opinion‘When it comes to Gen Z, businesses need to work with, not against, the zeitgeist’
The constant drip-feeding of exasperation-loaded Gen Z column inches detract businesses from keeping pace, argues Retail Week editor-in-chief Charlotte Hardie
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AnalysisCharging ahead: How BP is changing the face of forecourts
As BP opens its first retail site in Europe where it’s replaced fuel pumps with electric vehicle (EV) chargers, Retail Week visits its Hammersmith forecourt to find out more about the offering and how this will drive future rollouts.
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NewsRetailers face tougher rules to close ‘lethal loopholes’ in online knife sales
Online retailers selling knives are expected to be made to carry out more rigorous checks on those who buy them in a bid to close “lethal loopholes” and crackdown on knife crime.
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NewsMorrisons adds ‘bonus layer’ to membership scheme
Supermarket Morrisons is adding a new tier to its membership offering, launching More Card Stamps loyalty promotions.
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AnalysisSt David’s Square: What to expect from the £17m investment in Cardiff’s retail destination
Institutional landlord Landsec has received approval for a £17m investment in a new pedestrianised city square in Cardiff.
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NewsLandsec to transform a former Debenhams into a city square
Institutional landlord Landsec has received planning permission from Cardiff City Council to develop a former Debenhams into a city square, Retail Week can reveal.
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NewsUK wage growth still outpacing inflation
Average wages grew by 2.5% in real terms between October and December 2024 versus the same period in 2023.
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NewsCo-op rolls out membership prices to Deliveroo customers
Co-op has rolled out member pricing to customers on Deliveroo, providing another boost as it looks to sign up 8 million members by 2030.