All Customer articles – Page 12
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NewsTHG-owned Myprotein to stock products in Walmart for first time
The Manchester-based sports nutrition and supplements brand will begin stocking a curated range of products in US retail giant Walmart from August 8, as it looks to cement its growth in the American market.
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AnalysisHas the UK reached peak Greggs?
After wilting in the unseasonable summer heat, and with investors questioning the brand’s direction, the food-to-go specialist’s boss Roisin Currie remains vehement that the UK hasn’t hit peak Greggs
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NewsCo-op becomes first UK grocer to offer Deliveroo Express on-demand delivery
The Co-op has become the first UK retailer to partner with Deliveroo on its white-label delivery service Deliveroo Express.
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FeatureCybersiege: are retailers sitting ducks?
Days without sleep as cybersecurity teams scoured systems. Store colleagues forced to work in ways they hadn’t for 30 years, clocking up extra hours “to keep the show on the road.” Online orders halted for weeks. So, what’s going on? Why is retail such a target? And what can the sector do to fend off future attacks?
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Innovation of the WeekOpenAI launches ChatGPT agent that can order online groceries
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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NewsSunny weather drives UK retail sales to fourth consecutive monthly rise
UK retail sales are estimated to have risen 1.2% in April, marking the fourth straight month of growth and reaching their highest level since July 2021.
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AnalysisStore tour: Hotel Chocolat’s new flagship boxing up the best of the retailer’s physical formats
Nine months after taking over the top job at Hotel Chocolat from entrepreneurial founder Angus Thirlwell, chief executive Lysa Hardy and her team are building something new.
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NewsConfidence falls as consumers sense ‘stormy conditions ahead’
The British public is cautious about what’s to come when looking at the economy and their personal finances, according to the latest GfK consumer confidence index.
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NewsCurrys rolls out new AI video tech to enhance customer experience
Currys is integrating AI video technology into its services operations in a bid to streamline customer experience.
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GalleryStore gallery: Halfords’ latest new-look store ‘bridges gap’ between retail and services
Cycling and motoring accessories specialist Halfords has opened its latest overhauled branch.
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NewsConsumer confidence falls as rising inflation dampens spirits
Consumer sentiment across the UK has fallen in July, as rising inflation puts pressure on shoppers’ finances, according to data from the BRC-Opinium.
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NewsM&S wades into farming row with government tax grab criticism
Marks & Spencer has warned the government that changes to farming inheritance tax could discourage young people from entering the farming industry.
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NewsMorrisons to offer new and improved terms for independent partners
In a bid to continue the growth of its convenience store business, Morrisons has today announced that it will be offering independent partners enhanced terms.
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NewsM&S advert banned for including ‘unhealthily thin’ model
Marks & Spencer has had one of its online adverts banned after it is believed to have featured a model appearing “unhealthily thin”.
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NewsRetail expected to see a boost over summer due to higher consumer spending
The UK retail industry is expected to receive a boost this summer as consumers plan to spend more in shops, according to new research.
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AnalysisSustainability under the tree: Should retailers counter Christmas consumption with more CSR?
It’s officially Christmas in July, when retailers showcase what they have in store for the festive season. So how will they balance the festive consumption extravaganza with sustainability?
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Opinion‘Parking charge rises are ripping the heart out of my city centre’
York is one of the UK’s most popular retail and visitor destinations but parking prices have been ratcheted up so much that sales are sliding. A rethink is needed, argues York High Street Forum chair and retailer Phil Pinder
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AnalysisBehind the scenes at the high-tech warehouse powering Sephora’s UK expansion
One year on from the start of a partnership between global beauty behemoth Sephora and logistics firm DHL, Retail Week visits the Coventry warehouse to understand how it is serving one of the nation’s most popular beauty retailers.
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NewsJohn Lewis launches rapid delivery service with Uber Eats
Department store business John Lewis has struck a partnership with Uber Eats to pilot rapid delivery of some products.
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NewsWarning sounded on grocery bill rises as Lidl wins record market share
Food price inflation is expected to add hundreds of pounds to consumers’ bills and many are concerned about the cost.