Co-op rejects ‘critical comments’ about workplace culture
The Co-op has refuted claims of a toxic culture of fear at the business, insisting that staff are encouraged to share a “wide range of views” about the direction of travel of the c-store specialist and that colleague engagement remains high.
In response to questions about whether the retailer would be launching any internal investigation into allegations of a “toxic culture” made against the retailer today, a Co-op spokeswoman told Retail Week: “Following the cyber attack in 2025, which had a significant financial and operational impact on our business, we took informed decisions at pace to bring back the customers we had lost during the period of disruption and ensure the business was set up for future success. Given the challenging nature of these events, we had to make many difficult and decisive choices.
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