All Innovation & disruption articles – Page 18
-
Retail Voice
Watch: Currys PC World shares in-store CX secrets for the new retail era
One month since non-essential retail reopened in England, Currys PC World and its technology-led marketing partner Team ITG sit down to explore the current landscape and how customer behaviour has changed as a result of the pandemic. In this video, they discuss the key trends shaping retail and share unique insights for retailers to get ahead in 2021 – shining a spotlight on in-store CX, omnichannel marketing and sustainability
-
Opinion
‘The crisis has liberated retailers’ decision making’
The last 12 months have been incredibly difficult for the retail industry, but it has been extraordinary to witness how retailers responded to the Covid-19 pandemic.
-
Analysis
Revealed: The world’s top 40 start-ups helping retailers rebuild after Covid
Retail Week’s annual Discovery report celebrates the start-ups powering retail innovation at a time when it is needed most and features cutting-edge solutions helping Tesco, Nespresso, AO.com, Marks & Spencer and more
-
Analysis
The Disruptors: Six businesses changing the face of DIY
In our second instalment of The Disruptors series – showcasing the new breed of businesses that retailers will be increasingly competing with post-pandemic – Retail Week explores the ones to watch in the DIY sector.
-
Analysis
Incubator: Rotas to rewards – the tools you need to manage your workforce
Who are the companies retailers should be partnering with to ensure they maintain a happy, healthy, engaged and properly rewarded workforce?
-
Interview
Interview: Feelunique boss on its restless drive to be a ‘destination for beauty’
Feelunique chief executive Sarah Miles tells Retail Week why she believes the business will “be a real destination for beauty” post-pandemic, despite competing in an increasingly crowded online market
-
Analysis
Very Group and Gousto reveal CX investments
The Very Group’s chief marketing officer Carly O’Brien and Gousto’s chief technology officer Shaun Pearce will reveal their biggest successes from the past 12 months and their plans for the coming year in our ‘Lean retail machines’ virtual event today.
-
Analysis
Incubator: The companies unlocking the potential of video and social commerce
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
-
Analysis
The Disruptors: Seven businesses changing the face of food retail
Our new series, The Disruptors, highlights the businesses that traditional retailers should be keeping a close eye on as a new breed of competitors emerges post-pandemic.
-
Analysis
Review: Ted Baker’s shopping livestream – hit or miss?
Ted Baker unveiled a livestream shopping experience last week with the aim of bridging the gap between physical and digital. But can it emulate the livestream success seen in China? Retail Week reviews what worked and what didn’t.
-
Analysis
‘Google is god’: Why retailers must maximise online search in 2021
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to find out how they start their online shopping journeys and where SEO fits in, their key drivers to spend and which retailers offer the best online UX.
-
Analysis
In pictures: Five sustainable initiatives that will wow you
From leather made from mushrooms to clothes-recycling machines and packaging that can be planted to leave green-fingered shoppers with some flowers and herbs after their purchase, Retail Week explores some of the most awe-inspiring sustainability initiatives in the industry.
-
Analysis
Incubator: The companies helping retailers drive the sustainability agenda
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
-
Opinion
Sacha Newall: ‘Regulation is the only cure for fashion retail’s bad apples’
The Covid pandemic has been catastrophic for bricks-and-mortar retailers in most, if not all, sectors but certainly in my industry, fashion.
-
Analysis
Six ways to fast-track ecommerce strategy in 2021
Online sales have soared 46% year on year, with the pandemic changing consumer shopping behaviour as we know it. As RWRC’s Accelerating Ecommerce Week kicks off, we look at the steps retailers must take to expedite their digital propositions.
-
Analysis
Data: 78% of global shoppers will wait for promotions in 2021
More than three quarters of consumers say they will be likely to wait for promotional offers post-pandemic before they make a purchase, a Retail Week report reveals.
-
Opinion
‘Bezos hasn’t killed the high street – he’s transformed retail for the better’
Put the customer first. Invent. Be patient.
-
Opinion
Jonathon Ringer: ‘Next wave of digital transformation will be inside retailers’
Even before the Covid-19 crisis, retail had been transformed by the impact of digital.