All Innovation & disruption articles – Page 20
-
Retail VoiceFive reasons why loyalty programmes are broken – and how to fix them
For consumers, loyalty programmes can be limited in value, difficult to combine and easy to forget about. For retailers, they’re inflexible, expensive to run and difficult to drive value from, writes Libra Incentix’s Andrew Doxsey.
-
Retail VoiceWhy having an experimental mindset can reap rewards
There is much that can be said about the magic of entrepreneurship when constrained, whether that be by money, time, or both. Agile Retail’s Marcus Fox looks at how having an experimental mindset can create huge opportunities
-
AnalysisResearch: Stores key to 2023 investment strategy, say Primark, Under Armour and Waitrose bosses
Retail stores will see investment this year and remain central to many retailers’ strategy next year, the UK’s leading CEOs reveal in Retail Week’s strategic outlook report Retail 2023
-
NewsMarks & Spencer deploys 'virtual influencer' to showcase trends and style tips
Marks & Spencer has created a ‘virtual influencer’ to “bring product ranges to life” through its Instagram account.
-
Retail VoiceFive ways retailers can drive disruption
A wave of disruptive brands has entered the marketplace in recent years and is turning retailers’ heads, so how can you ensure your business is innovating in order to remain competitive? HSO’s head of retail Hector Hickmott provides five top tips
-
Report StoreThe Tech List
The Tech List is an essential read for retailers and brands looking for insights on the hottest digital trends, who to partner with and where to prioritise investment.
-
AnalysisResearch: How 57 CEOs are investing – including Primark, Under Armour and eBay
A better view of customer data, RFID to improve stock visibility and more sustainable delivery – the leaders of 57 retailers reveal their 2023 investment strategy in Retail Week’s latest report, Retail 2023.
-
InterviewInterview: How British Airways is boosting customer engagement against the downturn
As IAG Loyalty enters retail with the launch of its wine delivery service, Retail Week speaks to Jack Smith – the freshly appointed CEO of new subsidiary IAGL Retail – to understand why it is making its foray into the market and the role of rewards in driving retention
-
NewsBoots, Asda, M&S and B&Q to team up with start-ups to solve biggest challenges
Retail leaders from some of the biggest names in the business will come together next month to discover the innovators solving the industry’s trickiest challenges.
-
AnalysisMake, take and waste: How can fashion retailers tackle their old clothes pile-up?
Unwanted clothing is gathering up in toxic waste sites, clogging waterways and smouldering in burn piles across the global south. What are fashion retailers doing about it?
-
AnalysisResearch: 57 retail bosses reveal plans to navigate 2023
The bosses of leading retailers including Primark, Ikea, Waitrose, Under Armour, ProCook, River Island and McDonald’s have spoken in-depth to Retail Week for a landmark new report – Retail 2023.
-
OpinionVery Group chief people officer: Five tips to get engagement right in hybrid working world
Sarah Willett, chief people officer at The Very Group – which was named Best Place to Work at the Salesforce Retail Week Awards 2022 – gives her top tips for engaging with colleagues in the hybrid working environment, ahead of our Innovation Summit next month
-
Opinion‘Deliveroo’s Hop store – an Argos for food won’t revolutionise retail’
Food rapid fulfilment specialist Deliveroo promises ‘a new way to shop’ with the opening this week of the first bricks-and-mortar Deliveroo Hop convenience store.
-
AnalysisAnalysis: Setting a new direction – How Gymshark, Lick and Farmison are evolving DTC
Online-only DTC brands were expected to transform retail a few short years ago, but recent struggles have raised questions about their long-term viability. Does the model have a future?
-
AnalysisFrom BeReal to drone deliveries: Walmart, Rotaro and Trinny London reveal top CX investments
Retail Week’s Consumer Week kicks off today. From tapping into new demographics to understanding what shoppers really want from in-store experiences, retailers and brands from across the industry will share how they are engaging with cash-strapped consumers
-
Retail VoiceHow AI can simplify self-service shopping
Retailers looking to provide consumers with a more convenient way to buy loose items should consider simplifying pick lists using AI technology such as computer vision, says Diebold Nixdorf’s Matt Redwood
-
AnalysisBargains, brands and brunches: How outlet centres are fending off cost-of-living crunch
As consumers tighten their belts amid the cost-of-living crunch, Retail Week explores whether outlet centres can buck the trend and retain a large share of their wallets
-
AnalysisProfile: Michelle McEttrick, the marketing mastermind powering Primark’s digital future
As Primark bounces back post-pandemic, the value giant is making some big changes and the appointment of Michelle McEttrick as its first chief customer officer signals there are more to come.
-
NewsSelfridges’ new owners unveil omnichannel ambitions as £4bn deal completes
The new owners of Selfridges intend to create “the world’s leading luxury omnichannel platform” following the completion of the takeover, understood to be valued at £4bn.
-
AnalysisWinning strategies for 2023: How River Island is future-proofing its supply chain
River Island supply chain director Susanne Robbins will reveal how the fashion retailer is investing in technology and automation at Retail Week’s upcoming networking and learning event.