All Innovation & disruption articles – Page 19
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Opinion‘Dangerous false economies risk limiting retail’s recovery from challenging period’
You can’t manage a retail business quarter by quarter. Short-termism threatens to inhibit innovation and limit retail’s potential when tough times recede, warns True’s Matt Truman
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AnalysisStrategy spotlight: Five ways Burberry has refined its strategy to unlock long-term growth
“Modern British luxury” was the headline of new Burberry CEO Jonathan Akeroyd’s strategy, which was revealed during the fashion brand’s interim results in November 2022. Targeting medium revenue growth to £4bn, our Retail Week Prospect analyst team examines Burberry’s plan to unlock this next phase of growth
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AnalysisThe Retail Inn: How brands are using hotels as a shop window
The Retail Inn: How brands are using hotels as a shop window
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Retail VoiceHow UK retailers can learn from China
Chinese shopping and media consumption habits are very different to the rest of the world, says BAV Group’s David Roth, and UK retailers can learn plenty from the innovative ways in which businesses present and communicate
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Opinion‘We must increase automation and robotics to support our workers’
With supply chains struggling under the pressures of a shrinking workforce, perceptions are shifting around the use of automation and robotics. Wincanton chief executive James Wroath makes the case for more technology in the warehouse
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AnalysisHow to succeed in a permacrisis – five winning strategies for 2023
For its word of the year in 2022, the Collins English Dictionary has selected permacrisis – a term that defines “an extended period of instability and uncertainty”.
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AnalysisThe Tech List: Five global digital leaders UK retail can learn from
Retail Week’s The Tech List – a celebration of the 50 digital leaders driving innovation across the UK, US, Europe, Japan, China and Israel – has caught the imagination of an industry grappling with major strategic upheaval. The UK must look overseas for inspiration to meet today’s challenges so we cast the spotlight on some international tech transformers at the forefront of innovation
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VideoWatch: Tech List titans predict digital retail’s biggest innovation plays
The Tech List, Retail Week’s definitive index of the 50 most influential leaders in global digital commerce, was published last month. We brought together two of the leaders celebrated, Starship Technologies and True, alongside industry experts Braze and Okta, to dig deeper into the latest thinking on online innovation and digital trends
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Innovation of the WeekInnovation of the Week: Amazon's interactive fashion solution
Welcome to the Retail Week Innovation of the Week, a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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AnalysisWhere do humans fit into Amazon's new age of robotics?
Once the preserve of science fiction, US tech giant Amazon is working hard to herald the age of robots. What do these latest innovations mean for the future of fulfilment and the people who work in it?
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AnalysisStrategy spotlight: Five ways Amazon is sharpening focus for profitable growth
No retailer is immune to current market pressures, not even Amazon.
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Innovation of the WeekInnovation of the Week: Coles takes rapid grocery delivery to the skies
Welcome to the Retail Week Innovation of the Week, a new subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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VideoWatch: 'BNPL is an important, growing part of our business,' says Currys credit director
Currys has doubled the size of its point-of-sale finance business over the past two years, Currys credit director David Buxton has revealed.
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NewsJohn Lewis appoints chief transformation and technology officer
The John Lewis Partnership has hired a chief transformation and technology officer – its first such role at an executive level.
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Retail VoiceThe future of fluid customer journeys at the virtual checkout
With consumers demanding online payments be as swift and efficient as possible, Axerve’s Alessio Damonti asks what retailers can do to reduce friction at the virtual checkout.
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AnalysisRetail Horizon 2023 - navigate disruption with our new winning strategies
Retail Week has launched its strategic toolkit, Retail Horizon, mapping out the winning strategies for businesses in 2023 and beyond. Retail Week data and insights director Lisa Byfield-Green explores some of the key trends set to shape the sector
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AnalysisRetail Horizon 2023 - navigate disruption with our new winning strategies
Retail Week has launched its strategic toolkit, Retail Horizon, mapping out the winning strategies for businesses in 2023 and beyond. Retail Week data and insights director Lisa Byfield-Green explores some of the key trends set to shape the sector
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Retail VoiceFive reasons why loyalty programmes are broken – and how to fix them
For consumers, loyalty programmes can be limited in value, difficult to combine and easy to forget about. For retailers, they’re inflexible, expensive to run and difficult to drive value from, writes Libra Incentix’s Andrew Doxsey.
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Retail VoiceWhy having an experimental mindset can reap rewards
There is much that can be said about the magic of entrepreneurship when constrained, whether that be by money, time, or both. Agile Retail’s Marcus Fox looks at how having an experimental mindset can create huge opportunities
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AnalysisResearch: Stores key to 2023 investment strategy, say Primark, Under Armour and Waitrose bosses
Retail stores will see investment this year and remain central to many retailers’ strategy next year, the UK’s leading CEOs reveal in Retail Week’s strategic outlook report Retail 2023

















