All Loyalty schemes articles – Page 6
-
NewsCo-op extends membership scheme to electricals business
The Co-op has extended its membership scheme to allow shoppers to redeem and earn rewards through its online electricals business.
-
Analysis
Analysis: Retail loyalty – the new pillars of success
Changed shopping and cultural habits are disrupting retailers’ established methods of building and retaining shopper loyalty.
-
News
Opinion: Amazon’s Prime Day is changing how people shop
This week consumers were expected to go into overdrive as smartphones were swiped, laptops desperately booted up and orders barked into Echo devices as online Goliath Amazon staged its third Prime Day.
-
News
Tesco partners with Uber as part of Clubcard changes
Tesco has partnered with Uber as part of a raft of changes to its Clubcard loyalty scheme.
-
Analysis
Analysis: What plans do L1 have for Holland & Barrett?
Holland & Barrett has been acquired by little-known investment business L1 Retail for £1.8bn. What are the opportunities to develop the health and wellbeing specialist?
-
Analysis
Is Amazon Prime’s subscription the future of delivery?
With Amazon Prime reported to have 80 million subscribers in the US alone, retailers such as Next and food delivery firm Deliveroo are following in its footsteps.
-
Opinion
Bryan Roberts: 'Sainsbury's is not doing itself justice'
Pulling out the headlines from a preliminary results announcement is generally a rather irksome affair.
-
News
Breakfast briefing: H&M loyalty and Amazon weather
Retail news round-up: H&M launches a loyalty scheme via its app and Amazon provides a weather-based shopping recommendations.
-
Opinion
Real-life retail: Membership and social media spats
A daily eavesdrop on retail talking points and the latest industry developments – please share your thoughts in the comments section.
-
Analysis
John Lewis succeeds with its digital loyalty solution
The Thoughtworks Customer Technology Innovation of the Year went to John Lewis for its mobile app that solved the customer frustration of forgetting physical loyalty cards and receipts in-store.
-
Analysis
New research shows value of consumer loyalty in 2017
A new shopper study has revealed 92% of the UK is registered with a loyalty scheme, but 20% of shoppers have failed to redeem any points.
-
Analysis
Online secret shopper: Tesco Clubcard should encourage trial, not frustrate
Now that companies can understand the ‘why’ as well as the ‘what’, Clubcard should enable Tesco to get smart with customer data.
-
News
Co-op launches new membership scheme after pilot boosts sales and traffic
The Co-op aims to recruit a million new members over the next five years and to increase sales to members so they account for half of the total.
-
News
Morrisons trials student discount offer across bricks-and-mortar estate
Morrisons has launched a three month trial to give students a discount on their shop across its stores in an effort to boost loyalty.
-
News
Breakfast briefing: Retail news on M&S, N Brown, Co-op and Morrisons
Retail news round-up: M&S could axe jobs if employees reject pay deal, says MP; N Brown faces up to £8m costs and Co-op’s boosts online loyalty
-
Analysis
Personalisation: The secrets of the customer shopping journey revealed
The personalisation of the high-street shopping experience is vital to ensure the future growth of bricks-and-mortar stores.
-
News
Breakfast briefing: Retail news on John Lewis, Sports Direct and more
Retail round-up: John Lewis to inject £9m to expand its beauty halls and Sports Direct under pressure over workplace practices review.
-
Analysis
Analysis: Five things retailers can learn from Pimlico Plumbers
Pimlico Plumbers grew from small local firm to the UK’s most recognisable plumbing brand. Here are five things retail can learn from it:
-
Opinion
Retail surgery: How retailers can use personalisation to drive loyalty
How can retailers use personalisation to drive loyalty?
-
Analysis
Analysis: The loyalty lessons retailers can learn from other sectors
Beyond retail, loyalty schemes offer much more than discounts, something the high street must adopt if it wants shoppers to feel truly valued.
