All Loyalty schemes articles – Page 3
-
News
Shopper spend on grocery promotions helps keep inflation down
Grocery price inflation fell over the last month when shoppers snapped up promotions.
-
News
OnBuy becomes first marketplace to offer cashback rewards
UK-based OnBuy has become the first online marketplace to offer cashback, with £10m set aside to reward customers as part of the launch.
-
News
Harrods unveils plans for first private members’ club in Shanghai
Luxury department store Harrods has unveiled plans to open its first-ever private members’ club in Shanghai, China, by the end of the year.
-
Retail Voice
Six trends retailers should continue watching across the next six months
From spending on experiences to an abundance of payment options, Mastercard examines six of the biggest consumer trends retailers should be focused on for the rest of the year
-
News
Selfridges rolls out ‘Unlocked’ membership scheme
Luxury department store Selfridges London has launched its Selfridges Unlocked membership scheme to offer shoppers the chance to access “the best product launches, events, news and free shipping”.
-
Analysis
How inflation has forced retailers to adapt their loyalty schemes
As inflation has run rampant and customer confidence plummets, retailers have increasingly turned to loyalty schemes to drive sales. Retail Week takes a look at how six retailers have adapted their programmes to appeal to cash-strapped customers
-
Analysis
Send it back: can online fashion turn its returns problem around?
With return rates on the increase, Retail Week looks at what fashion retailers can do to transform this perennial pain point into a potential opportunity
-
Analysis
Exclusive survey: 75% of consumers believe supermarkets profiteering
Despite the protestations of the big supermarkets about falling profits and investment in price, our new consumer survey shows that shoppers feel grocers are profiteering during this ongoing period of high inflation
-
News
M&S launches members’ prices for Sparks loyalty scheme
Marks & Spencer has become the latest retailer to offer lower prices to members of its loyalty scheme.
-
News
Exclusive: TOFS to bring back physical club card and extend club pricing
The Original Factory Shop is reintroducing its physical club card to stores and extending its club pricing to all members, Retail Week can reveal.
-
News
Sainsbury’s extends Nectar Prices to fresh fruit and vegetables
Grocery giant Sainsbury’s has expanded its Nectar Prices offer to include some products across its fresh fruit and vegetable ranges.
-
Interview
Q&A: THG Beauty’s Lucy Gorman on why the opportunities for growth are online
Retail Week talks to THG Beauty chief executive Lucy Gorman about the future of direct-to-consumer businesses, loyalty schemes and her time at the business
-
Interview
Meet Naomi Simcock and the team determined to revive John Lewis’ fortunes
While John Lewis Partnership has been dominating headlines for big strategic reasons – such as the possibility of bringing external financing, a full-year slump into the red and the loss of the legendary partners’ bonus – there is still a business to run.
-
News
Ikea Family loyalty scheme to be given a makeover
Ikea Family, the homeware giant’s loyalty scheme, is to be reinvented to offer shoppers more rewards and make them feel “more valued”.
-
Analysis
Strategy spotlight: Five ways Frasers Group aims to elevate its proposition
In 2021/22, Frasers Group’s total sales climbed 32.5% to £4.8bn for the 52 weeks to 24 April, 2022, and it recorded pre-tax profits of £335.6m.
-
Analysis
Exclusive survey: How much do customers trust you with their data?
We asked consumer research agency Walnut to quiz more than 2,000 shoppers across the UK about how much they trust the nations’ supermarkets with their data – and the results are in
-
News
Majestic relaunches subscription service to help customers with cost-of-living crisis
Majestic Wine has relaunched its Lock It In subscription proposition for customers struggling with the cost-of-living crisis.
-
News
Lidl eyes share of Tesco Clubcard profits after winning trademark battle
Lidl may seek a share of profits made by Tesco from its Clubcard scheme after the discounter won a trademark battle over the use of a circular yellow logo on a blue background.
-
News
Robert Dyas launches new loyalty scheme
Robert Dyas has launched a new loyalty scheme, MyDyas, to help customers as the cost-of-living crisis continues.
-
Analysis
Digital-first operating model: Why you need it and how to build one
Globally, the retail industry invested $181bn (£145bn) in retail tech and digital improvements last year, but most retailers don’t feel like they’re getting bang for their buck