All Loyalty schemes articles – Page 5
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AnalysisHow loyal will customers be to Pret a Manger without their free drinks and cheap food?
As Pret faces the backlash from axing its “too good to be true” subscription service, Retail Week looks at how far is too far when it comes to building customer loyalty and offering value for money
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NewsPret is ditching its coffee subscription in favour of a ‘new and simpler’ offer
Pret a Manger has revealed that it will be axing its coffee subscription for loyal customers and replacing it with a “new and simpler offer”.
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InterviewFrasers CFO on the key to Sports Direct’s success, new brands on Frasers Plus and the resilience of the luxury sector
As Frasers Group posts profits at the top of its guidance, Retail Week speaks to chief financial officer Chris Wootton to talk about the results, Frasers Plus, present and future acquisitions and more.
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NewsSephora has launched a new loyalty programme in the UK
French cosmetics giant Sephora has launched a new loyalty programme to offer more exclusivity to customers as it “embarks on the next phase” in the UK.
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NewsFlying Tiger Copenhagen launches rewards app and ‘customer club’
Flying Tiger Copenhagen Club provides customers with loyalty benefits when they sign up through the app.
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AnalysisWhy Frasers believes now is the right time to push its Plus loyalty app
As Frasers Group strikes a new partnership with Hornby Hobbies to push its credit and loyalty platform, Frasers Plus, Retail Week takes a closer look at the buy now pay later platform and its first-ever partnership with THG earlier this year.
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NewsMorrisons’ sales and profits rise as focus on execution and loyalty pays off
Grocer Morrisons has reported a rise in quarterly sales and earnings, saying that listening to customers and other stakeholders is bearing fruit.
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Opinion‘If your retail media strategy is digital-only, you’re doing it wrong. Here’s why’
The buzz around digital is overshadowing the enormous power of in-store media – and that’s a problem, warns Dunnhumby’s Anthony Worssam
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NewsExclusive: Poundland to launch new rewards scheme
Poundland is launching its reward scheme in Scotland for the first time, Retail Week can reveal.
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NewsSainsbury’s rolls out first EV charging ‘national loyalty scheme’
Sainsbury’s customers using its Smart Charge electric vehicle (EV) points around the UK will be rewarded with Nectar points in a UK first.
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NewsJack & Jones and Vero Moda owner joins forces with tech platform to boost loyalty
Danish fashion retailer Bestseller, which owns Jack & Jones, Vero Moda and Only, has announced a new partnership with Swedish technology platform Voyado in a bid to boost customer loyalty and personalisation.
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AnalysisFrom AI to M&A – what retailers are spending their money on
The ring of the tills might be what drives retail, but to keep customers spending retailers need to invest in improvements. Retail Week looks at where some of the biggest – and most successful – retailers are directing their spend
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AnalysisM&S boss Stuart Machin on ‘tricksy’ member prices and new beginnings
Marks & Spencer this week raised the curtain on strong annual results that beat expectations and it is confident of more progress to come
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AnalysisIs Aldi losing shoppers to Lidl’s loyalty scheme?
With its discounter cousin Lidl growing ahead of it for the eighth month in a row and its total market share percentage slipping, Retail Week looks at whether Aldi’s decision to avoid membership schemes has let its advantage slip.
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NewsTopps Tiles to launch app and new loyalty scheme
Topps Tiles is to launch an app and new loyalty benefits to encourage spend from trade professionals.
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NewsRobert Dyas celebrates one year of loyalty scheme with triple points offer
Home and garden retailer Robert Dyas is celebrating a year of its loyalty scheme by rewarding members with triple points.
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InterviewMohsin Issa: ‘I’m absolutely committed to Asda's long-term success’
Asda owner Mohsin Issa talks to Retail Week to discuss the rumoured split with his brother, supermarket strikes, his search for a CEO and his long-term vision for the grocer
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NewsMorrisons launches AI-based loyalty card feature in UK first
Morrisons is launching a new feature under its Morrisons More Card loyalty scheme which uses AI to personalise offers to each customer.
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OpinionJohn Lewis Partnership: where should the new executive team focus?
With the strengthening of its leadership team and the appointment of former Tesco boss Jason Tarry as chair, what does the future hold for John Lewis? Retail Week data and insights director Lisa Byfield-Green examines the areas of the business that require focus and the priorities that lie ahead
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AnalysisInflation, cost cutting and Clubcard clout – takeaways from Tesco’s Ken Murphy
As Tesco profits more than doubled to their highest level in more than a decade, boss Ken Murphy gave his thoughts on some of the key issues affecting the industry