All AI articles – Page 5
-
NewsM&S chair Archie Norman: ‘We’ll open more food spaces this year than any of the big four’
Marks & Spencer chairman Archie Norman has said the retailer plans to open “more food spaces this year than any of the big four” as it invests in its store estate.
-
AnalysisPartnership update: Frasers rolls out AI shopping assistant; The Range powers up its marketplace
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail
-
AnalysisTest Drive: Just Eat’s AI voice assistant
Rapid delivery platform Just Eat introduced a new AI voice assistant for UK customers with the aim of making ordering easier and more inclusive.
-
InterviewQ&A: Similarweb VP of global research solutions on SEO vs GEO and retailer websites in the age of AI
As usage of large language models (LLMs), such as ChatGPT, has grown, retailers have increasingly been looking at how they can appear more prominently when users make retail queries. Industry analysts have created the term “Generative Engine Optimisation” (GEO). This is an evolution of Search Engine Optimisation (SEO), the science of performing well on Google and other search tools.
-
AnalysisStore staff call for action on pay and working conditions to avoid summer burnout
Exclusive interviews with 500 UK frontline workers reveal the factors that incentivise productivity during peak summer trading, at a time when teams are short-staffed and operationally stretched.
-
Chart of the WeekCharts of the Week: Tracking AI investment by retailers
We have just launched the Retail Week AI Investment tracker, a recap of all the stories Retail Week has published on retailers’ AI initiatives over the past few years
-
DataThe Retail Week AI Investment Tracker – how retailers are actually using AI
AI is one of retail’s fastest-moving investment areas. The AI Investment Tracker brings those investments together in one place, so subscribers can quickly see where the technology is being deployed.
-
NewsGoogle appoints ex-THG chief marketing officer for retail director role
Google has appointed a former THG Beauty chief marketing officer as its new director of retail for the UK and Ireland.
-
AnalysisAI agents and assistants: Which retailers are using them for customers and colleagues?
AI is being utilised across all functions in retail, including for marketing, forecasting, commerce, and supply chain.
-
NewsWilko.com teams up with Google Cloud for AI and digital transformation
Wilko.com has collaborated with Google Cloud to support and accelerate the next phase of its AI transformation.
-
NewsIceland enters AI partnership to transform inventory and replenishment
Supermarket chain Iceland has entered an AI partnership to transform its inventory and replenishment operations.
-
NewsFrasers launches AI shopping assistant
Frasers Group has introduced an AI shopping assistant across its premium fashion and lifestyle brand Frasers’ website.
-
InterviewQ&A: Virtualstock chief growth officer on staying digitally competitive
Speaking to Retail Week, Virtualstock chief growth officer Ed Bradley explored the ways retailers can grow their business effectively, including dropshipping and getting to grips with AI, and warned of the danger of falling behind if they can’t meet their customers’ needs
-
NewsTesco launches ‘large scale’ trial of new meal planning AI assistant
Supermarket giant Tesco has launched a “large scale” trial of a new AI assistant, designed to “lighten the load for customers” when it comes to meal planning.
-
FeatureMarketing: How AI has transformed advertising and brand storytelling
AI’s role in retail has long been a hidden one; tucked away in supply chains, quietly optimising operations. Now, it’s moving to the front of house, reshaping how retailers attract and keep customers.
-
NewsAllSaints rolls out AI tool across buying and merchandising teams
AllSaints has introduced a new AI tool to modernise its buying and merchandising operations.
-
NewsInvestment in AI will pay off in two years, say European retailers
The new study by Retail Economics and Voyado also claims that £3.7bn of UK spending in retail marketing and ecommerce will be in areas exposed to AI-driven disruption by 2030
-
Opinion‘AI may not be threatening jobs right now. But in future..?’
As Marks & Spencer unveiled a new AI initiative and Next detailed how it is using the technology, AI is clearly creating both opportunity and value – as well as acknowledgement of a challenge, for those looking to join the workforce, George MacDonald reflects
-
NewsGoogle hopeful for uptick in virtual try-on users as it promises more investment
Google is expecting more users to test out its virtual try-on tool in the coming weeks, as it teases more innovation and features in the future.
-
NewsSephora pilots US app in ChatGPT
Sephora is piloting its app in ChatGPT for US customers in a bid to bring a new AI-enhanced shopping experience.