All AI articles – Page 2
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NewsAI search to have big Black Friday impact as retailers rush to capture spend
AI-enabled search will have a bigger impact on customer product discovery and spend this Black Friday, as retailers battle to capture promotional spend due to the potential impact of the Budget.
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AnalysisAI in action: How leading retailers are accelerating growth
Download the Retail Week Growth Report 2025 to uncover key trends, case studies, and expert insights on AI, innovation and diversification shaping the future of UK retail.
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NewsAmazon confirms mass corporate job cuts
Amazon has confirmed it will axe thousands of jobs across its global corporate workforce.
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AnalysisIs GenAI useful on the backend? Amazon says yes
The technology firm was bullish on the potential for Generative AI at its Delivering the Future event in San Francisco last week.
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AnalysisEnd of the search bar? What Walmart’s landmark deal with OpenAI means for retail
Walmart has placed a big bet on the future of shopping through a partnership with tech poster child OpenAI. Retail Week examines the implications of a landmark deal that ‘moves beyond traditional ecommerce’
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InterviewRetail crime: Auror’s global head of risk on helping police disrupt shoplifting gangs
Auror works with the likes of Holland & Barrett, Boots and BP on crime prevention in stores.
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NewsAmazon unveils smart glasses for delivery drivers as part of AI push
The tech firm also announced two major new changes to its warehouse technology
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NewsFrasers Group expands into agentic AI commerce
Frasers Group has expanded into agentic commerce, allowing Sports Direct, Flannels and Frasers customers to complete purchases through ChatGPT and Google’s Gemini.
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AnalysisAI, VR and on-demand: How tech is transforming L&D
Next-gen technologies are reshaping workplace culture and reducing employee turnover across the retail ecosystem. Discover three standout success stories from our People, tech and the workplace revolution report
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AnalysisAI-powered shopping in the US forecast to increase by 520% this holiday season
New figures from Adobe suggest that AI traffic to retail sites will peak in the 10 days leading up to the Thanksgiving holiday.
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Innovation of the WeekOpen AI launches ChatGPT instant checkout with Etsy in the US
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘Despite AI solutions revolutionising efficiency, retail will always be about people’
As the Fashion Retail Academy celebrates its 20th anniverary, Charlotte Hardie considers what the next 20 years could bring, particularly the impact of AI on the industry and its people
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NewseBay partners with Open AI on new programme for businesses
Online platform eBay has announced its new programme ‘AI Activate’, in partnership with OpenAI to all businesses that sell on the marketplace.
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Opinion‘The uncomfortable truth is AI will cause significant job destruction’
Communication and truth-telling, both to colleagues and the wider population, will become a central task of boards and governments in the coming years, believes True’s Matt Truman
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AnalysisRetail 2026: leaders reveal AI investment priorities
Retailers across the board are backing AI technology as a core engine for growth, productivity and insight in 2026
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Opinion‘In a flat-growth market, tech isn’t just an enabler – it differentiates winners and losers’
The uncomfortable truth is that customers’ technology expectations of retailers are set by the best, not the average, maintains AlixPartners’ Brian Kalms
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AnalysisNRF Europe: Five companies showcasing tech innovations for retail
Most industries are investing in more technology as the world becomes more advanced, and retail is no exception.
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NewsMoonpig credits AI and product personalisation for ‘strong start to the year’
Online greetings card retailer Moonpig has credited its growing suite of AI services and product personalisation for its “strong” start to the financial year.
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AnalysisFour technologies driving bricks-and-mortar growth, according to retail leaders
Retailers are placing physical stores at the heart of their investment strategies, according to a worldwide survey of retail executives by Bain and VusionGroup shared exclusively with Retail Week.
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FeatureTrimming fat or cutting muscle? How retailers can preserve their brand story in an era of cost-cutting
In the early 1990s, as sky-high interest rates, falling house prices, and an overvalued exchange rate sent the economy into a tailspin, McDonald’s famously slashed its brand marketing budget in a bid to cut costs. Just as famously, it lived to regret that decision.