All AI articles – Page 6
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Chart of the WeekCharts of the Week: Black Friday, AI, search and what retail can expect
There is a lot of uncertainty around Cyber Weekend this year, with the autumn Budget, consumer behaviour changing and how consumers access products, too. To unpick those trends, here is our bumper edition of Chart of the Week
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Opinion‘How AI agents could transform grocery shopping and what retailers should do now’
Most retailers are still experimenting with how to use AI to drive internal efficiency rather than consumer-facing discovery. The next phase of AI adoption will demand the opposite, advises Dunnhumby’s Sandra Stanley
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Retail VoiceFive ways innovation from Taiwan will reshape retail in 2026
Retail is entering an era where innovation is no longer confined to Silicon Valley or Europe’s design capitals. Taiwan has rapidly become a global hub for design, technology and sustainable thinking – a laboratory for the ideas and collaborations that will shape how we shop, connect, and live in 2026 and beyond
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AnalysisRocket-powered pureplays: How three of Britain’s fastest growing online retailers are beating the ecom slowdown
Online retail sales are expected to slow to 3.6% throughout 2025 (Emarketer), but there’s a small cohort of UK pureplays that are posting eye-watering year-on-year growth
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Interview‘AI is not a flashy tool’: Rithum managing director on stripping out complexity
Rithum works with retailers such as Marks & Spencer, Zalando, Adidas, and Walmart.
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Opinion‘Amazon’s AI-driven job cuts will send a shiver through retail head offices’
The retail giant won’t be the last to axe roles – and white collar positions will be under threat, believes George MacDonald
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NewsAI search to have big Black Friday impact as retailers rush to capture spend
AI-enabled search will have a bigger impact on customer product discovery and spend this Black Friday, as retailers battle to capture promotional spend due to the potential impact of the Budget.
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AnalysisAI in action: How leading retailers are accelerating growth
Download the Retail Week Growth Report 2025 to uncover key trends, case studies, and expert insights on AI, innovation and diversification shaping the future of UK retail.
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NewsAmazon confirms mass corporate job cuts
Amazon has confirmed it will axe thousands of jobs across its global corporate workforce.
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AnalysisIs GenAI useful on the backend? Amazon says yes
The technology firm was bullish on the potential for Generative AI at its Delivering the Future event in San Francisco last week.
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AnalysisEnd of the search bar? What Walmart’s landmark deal with OpenAI means for retail
Walmart has placed a big bet on the future of shopping through a partnership with tech poster child OpenAI. Retail Week examines the implications of a landmark deal that ‘moves beyond traditional ecommerce’
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InterviewRetail crime: Auror’s global head of risk on helping police disrupt shoplifting gangs
Auror works with the likes of Holland & Barrett, Boots and BP on crime prevention in stores.
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NewsAmazon unveils smart glasses for delivery drivers as part of AI push
The tech firm also announced two major new changes to its warehouse technology
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NewsFrasers Group expands into agentic AI commerce
Frasers Group has expanded into agentic commerce, allowing Sports Direct, Flannels and Frasers customers to complete purchases through ChatGPT and Google’s Gemini.
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AnalysisAI, VR and on-demand: How tech is transforming L&D
Next-gen technologies are reshaping workplace culture and reducing employee turnover across the retail ecosystem. Discover three standout success stories from our People, tech and the workplace revolution report
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AnalysisAI-powered shopping in the US forecast to increase by 520% this holiday season
New figures from Adobe suggest that AI traffic to retail sites will peak in the 10 days leading up to the Thanksgiving holiday.
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Innovation of the WeekOpen AI launches ChatGPT instant checkout with Etsy in the US
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘Despite AI solutions revolutionising efficiency, retail will always be about people’
As the Fashion Retail Academy celebrates its 20th anniverary, Charlotte Hardie considers what the next 20 years could bring, particularly the impact of AI on the industry and its people
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NewseBay partners with Open AI on new programme for businesses
Online platform eBay has announced its new programme ‘AI Activate’, in partnership with OpenAI to all businesses that sell on the marketplace.
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Opinion‘The uncomfortable truth is AI will cause significant job destruction’
Communication and truth-telling, both to colleagues and the wider population, will become a central task of boards and governments in the coming years, believes True’s Matt Truman