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Retail 2025: AI investment a top priority for 2025, say retail bosses
Investment in AI will be central to retail strategies next year, with 35 CEOs revealing to Retail Week they are spending on various applications of the tech in a major new research paper.
Long read: Understanding Amazon
Amazon is every retailer’s biggest threat.
Even in areas where it’s not stealing market share, it sets - and raises - the bar in terms of payment, delivery and customer experience.
In our latest long read, Understanding Amazon, we explore the online giant’s strategy, devotion to innovation and where its future growth will come from.
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