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The latest news, analysis, data and video on online and digital retail.

Our top online retail story

Budget 2026: What’s in it for retail and how has the sector responded?

Business rates support for small businesses, online VAT reforms and more money for councils and mayors top the list of measures announced in today’s Budget.

Chart of the Week: How long does it take to get a refund from an online fashion brand?
2026-10-21T09:00:00+01:00By George Arnett
Test drive: OpenAI introduces virtual try on within ChatGPT
2026-10-19T06:00:00+01:00By Megan Robinson
Etsy is more visible on AI than all UK-owned retailers bar Tesco
2026-10-14T00:01:00+01:00By George Arnett
Robbie Feather: ‘To tackle Britain’s youth unemployment crisis, it needs to be cheaper and easier to hire’
2026-10-13T10:36:00+01:00By Robbie Feather
How THG and Dunelm have improved website performance with Fastly
2026-10-09T05:00:00+01:00By Megan Robinson
AI, Prime Day and heatwaves key factors driving UK online spend in 2026
2026-10-01T10:42:00+01:00By Megan Robinson
GEO: How can fashion retailers make it onto AI’s runway?
2026-09-30T06:30:00+01:00By Megan Tatum
Reviews gain weight in AI search closer to purchase, Trustpilot data shows
2026-09-30T15:37:00+01:00By Francisco Uranga
How Zalando’s tech spin-offs are powering the wider retail sector
2026-09-28T05:00:00+01:00By George Arnett

More online retail analysis & opinion

Long read: Understanding Amazon

Amazon

Amazon is every retailer’s biggest threat.

Even in areas where it’s not stealing market share, it sets - and raises - the bar in terms of payment, delivery and customer experience.

In our latest long read, Understanding Amazon, we explore the online giant’s strategy, devotion to innovation and where its future growth will come from.

Read the feature

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Five moves that turn retail AI ambition into operating results
2026-10-20T05:00:00+01:00Paid for by Brady
Turning viral attention into lasting customer loyalty
2026-09-23T05:00:00+01:00Paid for by American Express
Navigating retail’s challenges: Costs, crime and changing consumer trends
2026-09-11T06:00:00+01:00Paid for by NFU Mutual
Retailer insurance – expert cover for shops, stock and premises across the UK
2026-09-08T06:00:00+01:00Paid for by NFU Mutual
The unplanned £22.90: What parcel locker visits are really worth to your stores
2026-08-12T06:00:00+01:00Paid for by InPost
The £276m profit opportunity fashion retailers are overlooking
2026-07-23T06:00:00+01:00Paid for by CCS McLays
Salesforce Customer Loyalty Guide 2026: Actionable takeaways for retailers
2026-07-22T06:00:00+01:00Paid for by Salesforce
The network is now the engine of retail performance – are you treating it that way?
2026-07-13T06:00:00+01:00Paid for by BT Group
Why logistics is retail’s competitive edge
2026-06-18T14:31:00+01:00Paid for by Tritax Big Box
AI-powered retail: Why customer expectations are changing faster than retailers can keep up
2026-06-08T06:00:00+01:00Paid for by Oracle
Five trends that will redefine European retail and why retailers can’t wait any longer
2026-05-28T06:00:00+01:00Paid for by Comexposium
The unified commerce mandate: Five strategic shifts for retail’s agentic era
2026-03-24T07:00:00+00:00Paid for by Salesforce
Faster fit-outs, fewer delays: how framework agreements are reshaping retail construction
2026-02-05T06:00:00+00:00Paid for by Foot Anstey
Retail 2050: How innovation, localism and experience will shape the high street
2026-01-21T06:00:00+00:00Paid for by American Express
Why there is more to railway stations than trains
2025-11-21T07:00:00+00:00Paid for by Network Rail
Unlocking the hidden value in retail returns
2025-11-11T13:35:00+00:00Paid for by Blue Yonder
Five ways innovation from Taiwan will reshape retail in 2026
2025-11-07T15:43:00+00:00Paid for by TITA
Five consumer trends homeware retailers must consider
2025-10-07T08:51:00+01:00Paid for by Kleen-Tex
How to future-proof your business by adopting electric vehicles
2025-09-25T06:30:00+01:00Paid for by Mer
Four steps for success when it comes to ERP implementation
2025-09-15T05:00:00+01:00Paid for by Nine Feet Tall

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Latest online retail news

CDS Superstores invests in Wilko’s marketplace with new partnership

2026-10-29T00:01:00+00:00By Megan Robinson

Oh Polly sales could see double-digit growth driven by new pickup options
2026-10-28T16:39:00+00:00By Megan Robinson
CDS Superstores extends fulfilment partnership with THG
2026-10-27T15:13:00+00:00By Hugh Radojev
JD Sports creates online work experience programme for young people
2026-10-27T14:19:00+00:00By Hugh Radojev
Revolution Beauty losses narrow after ‘strong first half’
2026-10-27T07:24:00+00:00By Hugh Radojev
Nearly half of Brits aim to cut back on Black Friday spending
2026-10-22T09:00:00+01:00By Megan Robinson
Amazon pledges hiring 30,000 young people amid youth unemployment crisis
2026-10-20T21:30:00+01:00By Aoife Morgan
Asos appoints AI and creative studios director
2026-10-20T14:56:00+01:00By Aoife Morgan
Debenhams speeds up brand payments ahead of peak
2026-10-20T07:00:00+01:00By Aoife Morgan
Quince launches in the UK as it steps up global expansion
2026-10-19T14:38:00+01:00By Megan Robinson

Online retail news archive