Online retail

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TikTok Shop: three retailers nailing social commerce

Over 1.5 million UK businesses are now on the TikTok app, and the brand reports that the number of merchants joining its ecommerce platform is growing “rapidly”. We spoke to three social-savvy businesses that have made a success of it. 

Long read: Understanding Amazon


Amazon is every retailer’s biggest threat.

Even in areas where it’s not stealing market share, it sets - and raises - the bar in terms of payment, delivery and customer experience.

In our latest long read, Understanding Amazon, we explore the online giant’s strategy, devotion to innovation and where its future growth will come from.

Read the feature