All Consumer insight articles – Page 3
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NewsBoots completes acquisition of diagnostics firm to expand private testing
Boots has completed the acquisition of an at-home healthcare and wellness test company as it looks to expand its private testing and diagnostics offer.
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Analysis39 retailers reveal the products that will dominate Christmas 2025
Leaders from Asda, Boots, Mattel, Space NK, The Entertainer, and more reveal the products they expect to be festive bestsellers this Christmas.
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Retail VoiceUnlocking the hidden value in retail returns
With UK retail now well into the golden quarter, many organisations will already be working very hard to stay ahead of demand, including coping with the challenges posed by the inevitable surge in returns. Blue Yonder’s Tim Robinson examines
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NewsThe White Company launches on-demand delivery service
The White Company has become the latest retailer to launch an on-demand delivery service for its most popular products.
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Opinion‘How AI agents could transform grocery shopping and what retailers should do now’
Most retailers are still experimenting with how to use AI to drive internal efficiency rather than consumer-facing discovery. The next phase of AI adoption will demand the opposite, advises Dunnhumby’s Sandra Stanley
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AnalysisM&S boss Machin on cyber attack recovery, Budget blues and Christmas prospects
Marks & Spencer’s chief executive Stuart Machin warned that Budget concerns are spooking shoppers, but was optimistic about Christmas as he steers the retailer forward after a devastating cyber attack.
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Innovation of the WeekCalvin Klein launches new programme for clothes disposal in the US
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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NewsWest End fears weakest Christmas sales growth since pandemic
London’s West End is on track to record its lowest festive season sales growth since the pandemic, as nervous shoppers rein in spending ahead of a late November Budget.
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InterviewQ&A: Boots head of wellness on the rapidly expanding category and tapping into viral trends
Wellness is a topic many consumers have been exploring since the pandemic, whether they are searching for better sleep, healthier immune systems, or getting more vitamin D. As we hurtle towards the colder months, this is expected to ramp up.
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NewsRetailers enjoyed autumnal sales boost, according to latest ONS figures
Retail sales crept up in September as back-to-school shopping and a seasonal change drove spending and volume growth.
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NewsConsumer confidence improves as shoppers await Black Friday
Consumer confidence has inched up as shoppers look forward to Black Friday, according to the latest figures.
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DataRanking: the top 30 fastest growing retailers show consumers’ relentless march towards ‘better’
Thanks to the ORESA Executive Search Retail Index, Retail Week can exclusively reveal the top 30 fastest growing retailers and what their ascent tells us about how shoppers are thinking, living and purchasing today
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Innovation of the WeekWalmart enters partnership to transform retail supply chain
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘How retailers can stop customers leaving empty-handed’
Billions of sales are lost to abandoned baskets, poor experiences, and unmet expectations. That doesn’t have to be the case, believes retail expert and author Martin Newman
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NewsLow consumer confidence weighs on UK retail footfall
Low consumer confidence ahead of the upcoming Budget next month is driving shoppers away from retail locations, the British Retail Consortium (BRC) has warned.
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Retail VoiceFive consumer trends homeware retailers must consider
The homeware market is shifting. Not with the slow ebb of seasonal trends, but with a surge of lasting consumer behaviour changes, notes Kleen-Tex’s Nick Coward
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AnalysisAI-powered shopping in the US forecast to increase by 520% this holiday season
New figures from Adobe suggest that AI traffic to retail sites will peak in the 10 days leading up to the Thanksgiving holiday.
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NewsAsos launches creator-led live shopping
Asos has introduced live shopping on its mobile app, allowing customers to purchase products through live or on demand video content.
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NewsEE to open its first experience store in Scotland
EE is making its experience store debut in Scotland, as it opens the doors to a new store in Glasgow.
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OpinionThe hidden pay-off of Amazon Fresh data and the future of in-store shopping
Amazon has a track record of turning apparent missteps into long-term advantages. It would be wrong to see the closure of Fresh stores as a straightforward failure, believes PSE Consulting’s Chris Jones