All Consumer insight articles – Page 2
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AnalysisBeyond points: How M&S, Ikea and Joe & the Juice are redefining loyalty
The ongoing cost-of-living crisis and tax rises have driven an uptick in loyalty schemes for UK consumers. But, in an increasingly crowded market, what are the best tactics for retailers looking to stand out from the crowd?
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Retail VoiceRetail 2050: How innovation, localism and experience will shape the high street
What will the high street look like in 2050? New research from American Express suggests a future shaped by localism, immersive experiences and seamless convenience. Dan Edelman, Amex’s general manager of merchant services, shares what this means for retailers and consumers alike
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Chart of the WeekChart of the Week: Why Brits are avoiding online grocery shopping
Brits are a nation of in-store grocery shoppers, but what’s putting people off online deliveries?
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DataData: Grocery shoppers say meh to AI, yeah to loyalty discounts
New research commissioned by Retail Week and The Grocer shows that shoppers are sceptical about AI’s role in online grocery shopping, while over half say points and discounts for loyalty card members are what they value the most when shopping in-store
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Chart of the WeekChart of the week: Brits to cut fashion spend in new year budgeting push
Budget-conscious Brits are keen to cut down on discretionary spending in the new year and the number one target for cutting down on budgets is fashion purchases, according to new data from Barclays.
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AnalysisThe retail categories set to succeed in the next six months
Download How They’ll Spend It 2026 to find out which sectors will succeed in convincing squeezed shoppers to part with their money in the first half of the year
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NewsCo-op debuts ready meals for weight-loss jab users
Co-op is to launch an own-label ready meal range targeted at people who use weight loss jabs and have smaller appetites.
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InterviewQ&A: Zilch CRO on how tight budgets are shaping consumer payment behaviour
Retail Week caught up with Andreas Andreou, chief revenue officer at fee-free payments provider Zilch, to find out how frugality has changed shopper behaviour and how retailers have responded.
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NewsCautious consumer mood to linger into new year
Consumers will start 2026 in a downbeat mood amid continued concern about the economy and the cost of living.
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NewsConsumer card spending falls due to weak confidence in economy
Consumer card spending has declined in 2025 year on year, after consumers were careful about budgeting and confidence in the economy fell, according to data from Barclays.
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NewsConsumer confidence edges up but outlook 'remains gloomy'
Consumer confidence saw a slight uptick this month as the Budget wasn’t as bad as expected, but the overall outlook is still gloomy, according to data from the BRC.
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AnalysisCross-border commerce: The who, what, where of international spend
UK businesses are increasingly capitalising on international markets to help bolster sales and drive growth, but where do the greatest opportunities lie? Here we explore how retailers are tapping into the growing overseas opportunity
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NewsLate Budget dampens Black Friday spending
Retailers missed out on a big Black Friday boost last month as pre-Budget jitters put a dampener on spending, the British Retail Consortium said.
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Opinion‘Your customers are making decisions before they reach the aisle – are you there yet?’
Retailers who adapt to changes, such as how shoppers are discovering products, will be best positioned to win, believes Publicis’ Steve Ricketts
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AnalysisHow shoppers will spend in 2026 and the winning strategies driving sales
Download How They’ll Spend It 2026 for the lowdown on where consumers intend to indulge, where they’re reining it in, and what triggers will convert sales as we enter another economically challenging year
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Report StoreHow They’ll Spend It 2026
Exclusive data and real-life insights from 500 consumers, mapping out the complex mindset of the 2026 shopper.
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NewsUK public’s economic gloom continues post-Budget
Over half of Britons think the financial situation of their household will get worse over the next 12 months, according to a new YouGov poll, with 48% saying that the Budget was “unfair”
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NewsNext closes in on Primark with surge in shopper purchase intent
The leading fashion retailer had the biggest increase in consumer purchase intent of any major brand in the retail sector over the past month, according to data from Kantar BrandDynamics
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DataData: The consumer and retail trends shaping Christmas 2025
We’re in the thick of the golden quarter with Black Friday just days away and Christmas in a month, but concerns over what will be in the Budget could crush consumers’ Christmas spirit
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NewsConsumer confidence tumbles amid Budget fears
Consumer confidence took a tumble this month amid growing speculation about possible tax rises in the upcoming Budget, the British Retail Consortium reported.