All Consumer insight articles – Page 5
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Retail VoiceConsumer 2021: How must retailers adapt to changing customer journeys?
With consumer confidence struggling to get back on its feet in this post-pandemic world, it’s more important than ever to examine how shoppers find, choose and interact with retailers, says Reputation.com’s Anthony Gaskell.
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Events
Consumer 2021 virtual events: Leaders’ strategies to define next year
Find out who the winning retailers of 2020 are and how they have pivoted their businesses to meet consumer demand.
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Retail Voice
Five technology insights to help retail adapt and thrive
With executives from retail and tech preparing to descend on Retail Racing 2020, event founder Kevin Ludford shares learnings and advice from technology players on how the industry has changed and what retailers should be doing to sustain growth post-Covid.
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Retail Voice
Will it be bells or balls for the 2020 Christmas peak?
As the golden quarter approaches, we usually find that retail analysts start issuing predictions for the upcoming peak season. Unsurprisingly, these are slower coming through at the moment. Covid-19 has thrown out the rule book.
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News
Grocery sales lowest since pre-lockdown as market begins to return to normality
Sales of take-home groceries have fallen to their lowest levels since before the coronavirus plunged the UK into lockdown, according to the latest market share data.
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Retail Voice
Four things retailers want when it comes to collaboration
Collaboration between retailers and suppliers may have improved, but now is the time to really step up the game, says Precima.
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Retail Voice
How masks will instil consumer confidence in retail once more
Popping a mask into your pocket when you leave the house has quickly become the norm and now face coverings are helping retail get back on its feet, says Richard Mears, founder and CEO of Breathe Happy
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Retail Voice
Data: How coronavirus has altered shoppers' mindsets
Shoppers will favour local stores as life gets back on track, despite more than half of Brits being worried that their finances will be severely affected, new YouGov stats reveal.
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Retail Voice
The secrets of Gymshark’s customer-centred success
With businesses fighting hard to re-engage their customers in the wake of the coronavirus pandemic, Gymshark is one company that retailers could learn some lessons from, says Daniela Cicoria, senior customer success manager at Vision Critical.
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News
Beaverbrooks sales soar as shoppers flock back to stores
Jewellery retailer Beaverbrooks has reported a marked increase in sales in the week following its reopening of stores on June 15.
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News
Consumer confidence rises in June as non-essential stores reopen
Consumer confidence rose month on month in June as shoppers felt more optimistic about the economy and their personal finances looking ahead.
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News
70% of shoppers wary of returning to stores ahead of non-essential reopening
As non-essential retail prepares to reopen on June 15 UK consumers are reluctant to return to normal life, with seven in 10 uncomfortable going shopping according to the second EY Future Consumer Index.
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Data
Data: What search trends reveal about shopping in lockdown
As the retail industry edges slowly towards the resumption of business, online search data shows UK search habits have dramatically changed since the lockdown began. As well as seeking out essential goods, consumers have made the most of forced time at home to take up new hobbies and DIY projects.
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News
Consumer confidence ‘severely depressed’ despite improvement
The latest consumer confidence data showed a small improvement in sentiment, but overall it is still low.
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Retail Voice
Time to take stock of your digital marketing strategy
The effect of Covid-19 on consumer confidence has been dramatic – and new research from Mapp suggests it will be felt for some time to come.
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News
Consumer confidence drastically decreased due to coronavirus
New research for the middle of March shows a drastic drop in consumer confidence due to the coronavirus pandemic.
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