All AI articles
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NewsFrasers launches AI shopping assistant
Frasers Group has introduced an AI shopping assistant across its premium fashion and lifestyle brand Frasers’ website.
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InterviewQ&A: Virtualstock chief growth officer on staying digitally competitive
Speaking to Retail Week, Virtualstock chief growth officer Ed Bradley explored the ways retailers can grow their business effectively, including dropshipping and getting to grips with AI, and warned of the danger of falling behind if they can’t meet their customers’ needs
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NewsTesco launches ‘large scale’ trial of new meal planning AI assistant
Supermarket giant Tesco has launched a “large scale” trial of a new AI assistant, designed to “lighten the load for customers” when it comes to meal planning.
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FeatureMarketing: How AI has transformed advertising and brand storytelling
AI’s role in retail has long been a hidden one; tucked away in supply chains, quietly optimising operations. Now, it’s moving to the front of house, reshaping how retailers attract and keep customers.
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NewsAllSaints rolls out AI tool across buying and merchandising teams
AllSaints has introduced a new AI tool to modernise its buying and merchandising operations.
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NewsInvestment in AI will pay off in two years, say European retailers
The new study by Retail Economics and Voyado also claims that £3.7bn of UK spending in retail marketing and ecommerce will be in areas exposed to AI-driven disruption by 2030
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Opinion‘AI may not be threatening jobs right now. But in future..?’
As Marks & Spencer unveiled a new AI initiative and Next detailed how it is using the technology, AI is clearly creating both opportunity and value – as well as acknowledgement of a challenge, for those looking to join the workforce, George MacDonald reflects
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NewsGoogle expects uptick in virtual try-on users as it promises more investment
Google is expecting more users to test out its virtual try-on tool in the coming weeks, as it teases more innovation and features in the future.
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NewsSephora pilots US app in ChatGPT
Sephora is piloting its app in ChatGPT for US customers in a bid to bring a new AI-enhanced shopping experience.
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NewsMarks & Spencer switches on AI tools for all store managers
Marks & Spencer is enabling thousands of frontline staff to use generative and Agentic AI tools to support everyday tasks.
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NewsChatGPT rolls back instant checkout and launches visual shopping upgrades
OpenAi has rolled out a major upgrade to the shopping experience in ChatGPT, including a more visual way for users to find and compare products.
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Opinion‘1990s reloaded – why retailers need to respond to the AI revolution’
The ‘90s fundamentally changed consumer behaviour, and the same is happening again. Retailers have an opportunity to learn from the disruption of the last few decades, believes Deloitte’s Oliver Vernon-Harcourt
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NewsAlibaba unveils full-scale AI agent for businesses
Alibaba International has unveiled its AI agent, Accio Work, for global businesses.
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Interview‘There’s genius in simplicity’: Vocovo CEO on the importance of a connected store
Retail Week sat down with Vocovo chief executive Beth Worrall about the importance of a connected store for the colleague and customers, AI being leveraged in-store, and how retail staff are battling with the increasing crime and abuse inflicted on them.
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Chart of the WeekCharts of the Week: OpenAI drops Instant Checkout, what does that mean?
Surprising news on AI-shopping emerged earlier this month when it was reported that OpenAI was scaling back support for shopping within ChatGPT.
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NewsKingfisher to launch agentic AI-powered shopping
Kingfisher is partnering with Google to launch agentic AI shopping across its B&Q, Castorama France and Poland, and Brico Dépôt France brands, Retail Week can reveal.
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Opinion‘Customer expectations of retail AI are not what you think’
Customers may not be asking for AI directly, but it is already resetting expectations across the industry, observes Dunnhumby’s Sandra Stanley
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NewsVisa tests out AI agent purchases
The global payments provider is launching a new trial involving leading UK banks, testing out how AI shopping agents could make purchases on behalf of consumers
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AnalysisJohn Lewis chiefs on Middle East uncertainty, bringing back the bonus, Topshop, and more
Grocery and department stores group John Lewis Partnership posted improved full-year sales and earnings, and restored the famous bonus as they press on with reinvigoration plans.