All AI articles
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NewsLVMH chief information officer says Agentic AI is the âfuture of salesâ
The chief information officer of luxury retail group LVMH has said he believes agentic AI is the âfuture of salesâ and will transform the customer experience.
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NewsBodycare announces new partnership to become UKâs âfirst AI retailerâ
Health and beauty retailer Bodycare has partnered with an IT services company to delivery the digital infrastructure required to power its new store network, as it ids to become the UKâs âfirst AI retailerâ.
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NewsAllSaints rolls out AI tool for global workforce
AllSaints has introduced an AI-powered tool to support communications and engagement across its 2,300-strong global workforce.
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AnalysisHow Zaraâs Bond Street flagship is redefining the store experience for middle market fashion
Zara unveiled its newly transformed Bond Street flagship this week in a move that signals a shift in the retail experience provided by middle-market fashion brands.
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NewsMarks & Spencer launches youth training scheme amid rising unemployment
Marks & Spencer is launching a paid training scheme aimed at tackling what it calls the âgrowing youth unemployment challengeâ, creating 1,000 places for 16 to 24-year-olds across the UK and Ireland over the next 18 months.
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AnalysisInside Amazon: How the retail giant is striking a balance between man and machine
Amazonâs annual âDelivering the Futureâ Europe took place last week, and rather than being sent on a plane to Milan or Dortmund like previous years, Retail Week visited somewhere much closer to home
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OpinionâMiddle East conflict is unlikely to be the last geopolitical shock to test global supply chainsâ
As uncertainty becomes structural, not sporadic, retailâs winners will be those with the most adaptable supply chains, believes Manhattan Associatesâ Martin Lockwood
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NewsMeadowhall shopping centre debuts new AI personal shopper tool
Sheffieldâs Meadowhall shopping centre has introduced a new personal shopper tool dubbed Style Suite, for AI-driven personalisation, Retail Week can reveal.
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NewsJD.com sees ârecord highâ of orders placed for its shopping event
Chinaâs largest retailer by revenue, JD.com, has seen a ârecord highâ of orders placed during the opening of its 618 Grand Promotion event.
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OpinionâWhen it comes to buying anything more than basics, weâd rather speak to a human than a botâ
Even ChatGPT doesnât offer anything beyond the prompt, making it hard to find the new, inspirational products that one discovers when browsing a physical store, observes Maureen Hinton
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InterviewSAP Engagement Cloud CMO: If your customers are sharing their data, they expect something back
If youâre still sending emails that ignore what your customers bought yesterday, youâre putting their trust on the line, argues SAP Engagement Cloud chief marketing officer Sara Richter.
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OpinionâConsumer spending squeeze will sort the strong from the weakâ
As inflationary impacts continue, retailers and FMCG brands have to work to prove they deserve a place in household spending, warns Kantarâs Jauneen Tarin
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Retail VoiceFive trends that will redefine European retail and why retailers canât wait any longer
AI is no longer just a conference topic. Itâs already the operational engine driving Europeâs most competitive retailers
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OpinionâToo many strategic decisions are built on underlying tech assumptions that no longer applyâ
A surprising number of transformation programmes are built to address familiar challenges without acknowledging how far the parameters of whatâs technically possible might shift, maintains AlixPartnersâ Brian Kalms
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AnalysisPartnership update: Asos taps into ChatGPT, Ikea fights crime with new collaboration, and more
Welcome to the Solutions Spotlight partnership update: Retail Weekâs round-up of the latest innovative technology and supply chain tie-ups in retail
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AnalysisExplainer: What do Googleâs new products mean for the future of ecommerce?
There was a lot to unpack during Googleâs I/O 2026 event and Google Marketing Live as it unveiled countless new products and innovations.
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NewsDebenhams Group launches AI-driven shopping checkout on Facebook and Instagram
Debenhams Group has enabled AI-driven in-app checkout on Meta, allowing US customers of its fashion brands to check out directly through Facebook and Instagram.
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AnalysisRefund fraud could cost retailers ÂŁ2.3bn annually, with scammers taking 30% cuts
A new report by the University of Portsmouth, funded by Cifas, estimates that refund fraud could be costing UK retail dearly.
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NewsAsos launches stylist app in ChatGPT
Asos has launched a styling app in ChatGPT to bring fashion discovery through products and video content to consumers in the UK and US.