All AI articles
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NewsSainsburyâs launches AI-focused graduate programme
Sainsburyâs is launching a new graduate programme, which includes a focus on developing skills in artificial intelligence.
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FeatureInside the boardroom: what retail leaders expect in the year ahead
Whatâs next for retail in 2026? We spoke to the biggest names in British retail to uncover their predictions for the challenges and opportunities ahead.
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FeatureInnovation round-up: Strategic partnerships, AI agents and gamified experiences
The Innovation round-up is our series highlighting retail initiatives that have caught the eye of our team, bringing you new ideas and case studies across technology, sustainability, stores, ecommerce and customer experience. Here we bring you the eight best innovations that caught our attention in the final quarter of 2025.
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NewsAmazon in talks to invest $10bn in OpenAI
The worldâs largest online retailer would reportedly sell the ChatGPT developer chips and computing power as part of the proposed deal
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NewsTesco strikes partnership with AI start-up
British supermarket retailer Tesco is embarking on a three-year strategic partnership with French AI start-up Mistral AI to enhance its operations.
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InterviewExit interview: outgoing Ikea UK&I boss Peter Jelkeby
As Ikea UK&I boss Peter Jelkeby prepares to step down from his post and take over the lead job at the furniture giantâs operation in Germany, he speaks to Retail Week about how shoppers have changed, the moves by competitors that he has envied and the learnings heâll be taking forward into his new job.
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AnalysisTest drive: Notonthehighstreetâs AI shopping tool
Marketplace Notonthehighstreet recently launched its AI shopping tool with the aim of helping shoppers find the perfect gifts in time for Christmas.
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OpinionâRetailâs AI revolution poses an existential questionâ
The rise of AI is fuelling the strategic reversal of a 25-year-old habit, driving a move away from outsourcing and back towards building powerful, in-house technology functions that can differentiate a business, observes AlixPartnersâ Brian Kalms
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NewsGoogle launches virtual fashion try-on tool in the UK
Google has launched its virtual apparel try-on tool in the UK and India for users in time for Christmas.
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InterviewChatbots: Lush global customer care manager on using AI to manage Black Friday discourse
Speaking in May at the Zendesk showcase in London, Naomi Rankin, global customer care manager at Lush spoke with Retail Week about how itâs bringing its ethos to the rollout of AI tools on its platform through its partnership with the customer support platform.
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InterviewQ&A: Halfords CEO Henry Birch on the Budget, AI and Black Friday
Halfords has posted growth in both profits and sales, driven by a strong performance from its cycling business. Chief executive Henry Birch spoke to Retail Week about his reaction to yesterdayâs Budget, how the retailer is implementing AI and what the consumer sentiment is like ahead of Black Friday
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NewsTopshop to take part in worldâs first AI-driven catwalk
Topshop is set to take part in the worldâs first AI-driven shoppable catwalk next year in an event that promises to set âa new global benchmark for fashion experiencesâ.
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NewsChatGPT adds âshopping researchâ personal shopper feature
OpenAI has added a new funtion to ChatGPT which allows shoppers to describe what theyâre looking for and receive a personalised buyers guide to help them decide what to buy.
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NewsUK retailers losing over ÂŁ2bn annually in unclaimed courier refunds
UK retailers are losing ÂŁ2.1bn each year over unclaimed refunds for lost and damaged parcels, new data has revealed.
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Innovation of the WeekNotonthehighstreet launches AI shopping tool in time for Christmas
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisHow are retailers preparing for an AI Christmas?
Research shows that shoppers are increasingly using AI for product search, queries and purchasing, so how prepared are UK retailers?
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OpinionâBuy something for 50p and sell it for ÂŁ1? Retail today is much more complicatedâ
Retailers are good at buying and selling stuff, but not the technology that it now takes to bring a product to market, observes headhunter Clarityâs Fran Minogue
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Chart of the WeekCharts of the Week: How shoppers plan to use AI this holiday season and DIY momentum
Next week is Black Friday and, as we showed in one of our Charts of the Week last week, there are some signs that shoppers could be holding back to make some big purchases during the holiday season.
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NewsDebenhams adopts new agentic AI tool ahead of peak trading
Debenhams Group has launched a new artificial intelligence solution to help its brands manage stock, sales and pricing more effectively during the peak trading period.
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NewsAlibaba.com to launch new feature with agentic AI capabilities
Alibaba.com is soon launching a new feature that integrates agentic AI capabilities into the user journey.