Q&A: Peak VP of revenue on how retailers can get the most value out of AI

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News of retailers leveraging AI in different areas of the business is commonplace now, as many want to optimise supply chains, enhance the customer service offer, or improve forecasting.

Retail Week spoke to Peak vice president of revenue Tom Summerfield about the above as retailers aim to optimise in what Summerfield calls a “low-growth era”.

 

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