All Customer articles
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InterviewLeftiesâ first UK store: Xavier Ruz Riera shows off new shop and discusses expansion plans
Lefties has become one of retailâs most talked about brands as it opens its first UK store in Liverpool. Retail Week met global brand director Xavier Ruz Riera to find out more about the retailerâs plans.
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NewsThe Entertainer launches loyalty programme
The Entertainer has launched a loyalty programme, with members receiving a 10% discount on their first online order at toy specialist.
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NewsLiberty to open expanded jewellery department in September
Following the success of the expansion of its fabrics department at its London flagship, Liberty is planning to more than double the square footage of its jewellery department, Retail Week understands.
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NewsUK retail sales softened in August after strong July
British retail sales softened in August, having experienced their strongest performance in six months in July, according to the latest data from the Confederation of British Industry (CBI).
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AnalysisTest Drive: Meadowhall centreâs AI shopping style suite
Sheffieldâs Meadowhall shopping centre introduced its AI style suite in June with the aim of providing personalised colour analysis for customers.
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NewsSheffieldâs Meadowhall sees footfall and sales uplift after introducing AI style suite
The Meadowhall shopping centre in Sheffield has seen an uplift in both sales and footfall in the two months since it launched its AI style suite, Retail Week can reveal.
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NewsM&S becomes first grocer to back âLetâs Respect Retailâ campaign
M&S has become the first major UK grocer to support the Retail Trustâs âLetâs Respect Retailâ campaign.
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NewsFuel prices push inflation up
The CPI measure of inflation rose to 2.9% in July thanks to the largest rise in gas prices for almost four years.
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NewsIkea to launch pre-loved peer-to-peer marketplace in the UK
Ikea is set to launch its secondhand peer-to-peer marketplace in the UK, where customers can buy and sell their unwanted furniture to each other.
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NewsJust Eat launches 24-hour laundry service
Just Eat has introduced a 24-hour laundry service for its users as part of its ambition to become the UKâs go-to convenience platform.
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NewsFanatics strikes exclusive partnership with DP World Tour and Ryder Cup
Fanatics has struck a new multi-year partnership with The European Tour Group to become the exclusive retail partner for the 2027 Ryder Cup, Retail Week can reveal.
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AnalysisThe challenges of defining a 'misleading' discount
As part of his âeveryday fixesâ announced this week, Andy Burnham revealed that the government would be cracking down on misleading discounts, with a consultation launched to look at whether fake âwasâ prices, invented discounts, and misleading recommended retail prices (RRPs) should be added to the list of banned practices under the DMCCA consumer protection law.
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NewsDeliveroo launches delivery partnership with Lookfantastic
Deliveroo has announced an exclusive rapid delivery partnership with health and beauty brand Lookfantastic.
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NewsAO.com launches own mobile network
Electricals retailer AO.com has today (August 12) launched its first-ever mobile network â AO Mobile.
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NewsPrice rises and food shortages âinevitableâ, warn industry bosses
Food manufacturing bosses have warned of the threat of food shortages and âinevitableâ price rises due to the impact of drought and heatwaves across the UK.
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NewsAsos customer and technology bosses step down
Asos has revealed that Ben Blake, EVP of customer and commercial, and Przemek Czarnecki, EVP of technology, will leave the business at the end of the month.
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NewsBurnham cracks down on misleading discounts and âsubscription trapsâ
Prime minister Andy Burnham has promised to tackle misleading discount pricing and âsubscription trapsâ under his latest wave of measures.
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NewsSainsburyâs to roll out thousands of Nectar Prices offers throughout August
Grocery giant Sainsburyâs has announced that it will be launching savings across thousands of products during the summer to help customers with rising prices.
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FeatureHow LLMs are changing how consumers shop beauty and wellness
How can beauty retailers ensure LLMs recognise them, surface them, and ultimately recommend them to digitally savvy shoppers?
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NewsBoots launches Jo Malone London in dozens of stores and online
Boots has launched Jo Malone London across dozens of its nationwide stores and online.