All Customer articles
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FeatureThe cost of Christmas: How prices of classic 90s toys have changed
According to the algorithms, Brits are once again on the hunt for the comfortable glow of multi-coloured lights.
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AnalysisSubdued Christmas hiring reflects wider UK retail hiring problems
Tis the season for doom and gloom? After a summer of sport and spending, retail is now grappling with a looming autumn Budget, youth unemployment at a shocking high, and a Barclays consumer spend report reveals consumers are cautious as we approach winter.
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NewsJohn Lewis expands rapid delivery service in time for peak trading
John Lewis has expanded its rapid delivery service in partnership with Deliveroo and Uber Eats following a successful trial.
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NewsLloyds to reward spending on local high streets
Banking group Lloyds is piloting a scheme designed to “support activity on high streets” by giving cash back to customers who spend with local businesses.
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NewsUK Christmas spending to break records driven by inflation
UK consumer spend over Christmas is set to break records as inflation is expected to drive spending to “unprecedented levels”, according to VoucherCodes.co.uk.
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NewsTesco adds more than 500 brands to Clubcard points scheme
Tesco has added more than 500 brands, including Nike, Boden and Ticketmaster, where Clubcard members can collect points, as it pushes its loyalty scheme beyond its own stores ahead of Black Friday and Christmas.
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NewsAnn Summers partners with InPost for locker delivery and returns
Lingerie retailer Ann Summers has partnered with InPost, the UK’s largest out-of-home parcel locker provider, to give customers an alternative to home delivery.
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NewsThird of shoppers start Christmas early in longer golden quarter, data shows
A third of UK shoppers planned to start their Christmas spending before October, stretching the golden quarter for retailers, according to a study commissioned by payments network Affirm.
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NewsConsumers remain cautious on spending ahead of the autumn Budget
UK consumers are still cautious about spending in the run-up to the autumn Budget at the end of the month, according to the Barclays Consumer Spend report.
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NewsCost of living pressures are Brits’ top Budget priority
Polling commissioned by the BRC found that nearly nine out of 10 UK adults want the government to prioritise reducing the cost of living, while four in five believe action is needed on youth unemployment.
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NewsAsos confirms customer information accessed by hackers
Asos has confirmed that thousands of its customers’ details are now in possession of hackers following its cyber attack on Tuesday (October 6).
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NewsMarks & Spencer launches Christmas recruitment drive
Marks & Spencer will hire thousands of new colleagues over the Christmas period to support store teams.
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NewsArgos to officially launch marketplace following successful trial
Argos is planning to significantly expand its Trusted Sellers marketplace following a successful trial.
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AnalysisExplainer: What we know about the Asos cyber attack so far
Asos hit the headlines yesterday (October 6) after some app customers received a message from hackers that read: “Dear Asos DPO and IT, we have fully compromised the Snowflake instance. Engage with us, or we will leak it.”
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NewsCurrys launches on TikTok Shop
Currys has launched on TikTok Shop, allowing customers to discover and buy products directly through the app.
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NewsLidl invests in record price cuts ahead of Christmas
Lidl has unveiled a new round of promotions in time for Christmas as investment in price cuts reaches nearly £500m for 2026 alone.
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NewsSainsbury’s launches new AI-powered shopping tool
Sainsbury’s has unveiled its new AI-powered shopping tool to help customers plan their shop more effectively.
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FeatureCheap thrills: why didn’t the value sector nail sales during the cost-of-living crisis?
The cost-of-living crisis should’ve been the making of the UK’s biggest value-variety discounters but, largely, it wasn’t. Why?
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AnalysisIkea bosses set out plans for ‘seamless’ secondhand marketplace
Buying second hand has become a viable option for more and more consumers over the past few years, helped by the popularity of platforms such as eBay, Vinted, and Back Market.
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NewsIkea launches secondhand marketplace in UK and Ireland
Ikea is rolling out its second hand marketplace to the UK and Ireland following its debut in Spain and Norway two years ago.