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News, analysis, data and interviews covering retail tech, from the latest innovations in AI to cutting-edge developments in stores and across the supply chain.

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Zalando’s CTO: Some colleagues have got ‘superpowers’ through AI
2026-10-13T16:16:00+01:00
Explainer: What we know about the Asos cyber attack so far
2026-10-07T15:14:00+01:00
Agentic AI: The retail strategy to make every customer a VIP
2026-10-07T11:22:00+01:00In paid partnership with Sierra
20 retailers and industry experts reveal how AI is revolutionising the sector
2026-10-06T05:00:00+01:00
‘The question for boards about AI is whether it’s moving a number that matters’
2026-10-05T05:30:00+01:00
AI, Prime Day and heatwaves key factors driving UK online spend in 2026
2026-10-01T10:42:00+01:00
How Zalando’s tech spin-offs are powering the wider retail sector
2026-09-28T05:00:00+01:00
‘AI’s new price tag is a good thing for retail’
2026-09-18T05:30:00+01:00
Customer service: How AI has transformed communication between retailers and customers
2026-09-17T06:00:00+01:00
‘Retail’s AI opportunity is not task automation but task elimination’
2026-09-17T05:30:00+01:00
‘We’re willing to be misunderstood’: Amazon’s Prime drones are ready, but is the UK?
2026-09-11T14:36:00+01:00
Can my chatbot speak to the manager? How AI has changed customer complaints
2026-09-09T14:58:00+01:00
Preparing for peak: Inside Boots’ Burton warehouse in the run-up to Christmas
2026-09-08T15:17:00+01:00
Retailers winning with retail media are the ones that understand their customer
2026-09-04T06:00:00+01:00
N Brown group tech director: ‘AI is not another metaverse, it’s here to stay’
2026-09-01T15:04:00+01:00
Test Drive: Meadowhall centre’s AI shopping style suite
2026-08-26T13:30:00+01:00
Human resources – How AI has transformed retail work
2026-08-19T06:00:00+01:00
Q&A: THG Ingenuity CTO on Google partnership and preparing retailers for peak
2026-08-19T05:00:00+01:00

DCI 2026 report cover

Digital Capability Index 2026 – which retailers best meet consumer expectations?

Digital Capability Index 2026 – which retailers best meet consumer expectations?

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Latest tech & innovation news

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French supermarket fridges targeted in cyber attack
2026-10-13T06:25:00+01:00
H&M investigates cyber attack claims
2026-10-12T15:39:00+01:00
Online Home Shop launches new app
2026-10-09T13:41:00+01:00
Retail Week LIVE launches bigger and bolder for 2027
2026-10-07T11:00:00+01:00
Sainsbury’s launches new AI-powered shopping tool
2026-10-07T06:32:00+01:00
Morrisons and Just Eat expand autonomous robot delivery trial
2026-10-07T06:29:00+01:00
Very launches ‘AI-powered personalisation’ to enhance customer experience
2026-10-06T10:50:00+01:00
Deliveroo to launch robot deliveries in London with Coco Robotics
2026-10-05T10:45:00+01:00
Iceland adopts AI to set markdowns on short-dated food
2026-09-28T11:27:00+01:00
Food manufacturers are prioritising spend in the wrong places to achieve climate resilience
2026-09-21T23:01:00+01:00
Co-op strikes deal on quick commerce supplier insight platform
2026-09-21T14:26:00+01:00
The Entertainer launches digital partnership with THG Commerce
2026-09-16T13:40:00+01:00
European Commission warned changes to Google Search could backfire
2026-09-08T15:09:00+01:00
The Range rolls out in-store headsets to improve customer service
2026-09-07T07:00:00+01:00
John Lewis Partnership aims to generate nearly £300m from loyalty schemes and retail media
2026-09-07T06:34:00+01:00
Asda installs digital shelf edge labels across convenience stores nationwide
2026-09-02T09:47:00+01:00
Morrisons strikes analytics and insights deal as it seeks to build market share
2026-09-01T11:21:00+01:00
Marks & Spencer rolls out AI tools to support animal welfare on dairy farms
2026-08-27T14:42:00+01:00
Sheffield’s Meadowhall sees footfall and sales uplift after introducing AI style suite
2026-08-25T15:09:00+01:00
Discount grocer Huddled enters joint venture with TikTok agency for live shopping
2026-08-24T06:33:00+01:00
Iceland using AI ‘visual language’ model to cut theft
2026-08-19T13:05:00+01:00

Retail-Week.com's full archive on technology in retail

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Industry Insight

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Agentic AI: The retail strategy to make every customer a VIP
2026-10-07T11:22:00+01:00In paid partnership with Sierra
Five moves that turn retail AI ambition into operating results
2026-09-28T05:00:00+01:00Paid for by Brady
How dropshipping is becoming a scalable retailer growth strategy
2026-09-24T06:00:00+01:00In paid partnership with Mirakl, By Emma Weinbren
Turning viral attention into lasting customer loyalty
2026-09-23T05:00:00+01:00Paid for by American Express
Navigating retail’s challenges: Costs, crime and changing consumer trends
2026-09-11T06:00:00+01:00Paid for by NFU Mutual
Revealed: How 1,000 Brits plan to shop this golden quarter
2026-09-10T06:00:00+01:00In paid partnership with Vypr, By Rebecca Taylor
Retailer insurance – expert cover for shops, stock and premises across the UK
2026-09-08T06:00:00+01:00Paid for by NFU Mutual
The unplanned £22.90: What parcel locker visits are really worth to your stores
2026-08-12T06:00:00+01:00Paid for by InPost
How retailers can get ready for a bigger AI Christmas
2026-07-28T06:00:00+01:00In paid partnership with Vypr, By Christopher Godfrey
The £276m profit opportunity fashion retailers are overlooking
2026-07-23T06:00:00+01:00Paid for by CCS McLays
Salesforce Customer Loyalty Guide 2026: Actionable takeaways for retailers
2026-07-22T06:00:00+01:00Paid for by Salesforce
Is retail redefining customer service this Christmas?
2026-07-21T06:00:00+01:00In paid partnership with Vypr, By Christopher Godfrey
What GLP-1 growth means for this year’s Christmas trading
2026-07-14T06:00:00+01:00In paid partnership with Vypr, By Christopher Godfrey
The network is now the engine of retail performance – are you treating it that way?
2026-07-13T06:00:00+01:00Paid for by BT Group
Why logistics is retail’s competitive edge
2026-06-18T14:31:00+01:00Paid for by Tritax Big Box
How Boots and Currys are levelling up customer experiences
2026-06-16T06:00:00+01:00In collaboration with Oracle, By Rebecca Taylor
Data: How Gen Z is turning retail into an experience economy
2026-06-11T06:00:00+01:00In paid partnership with Snapchat, By Christopher Godfrey
AI-powered retail: Why customer expectations are changing faster than retailers can keep up
2026-06-08T06:00:00+01:00Paid for by Oracle
Five trends that will redefine European retail and why retailers can’t wait any longer
2026-05-28T06:00:00+01:00Paid for by Comexposium
The unified commerce mandate: Five strategic shifts for retail’s agentic era
2026-03-24T07:00:00+00:00Paid for by Salesforce