All Solutions Spotlight articles
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InterviewQ&A: Chuck Studios explain why HFSS rules could make advertising better
Chuck Studios’ director – food and people, Olaf van Gerwen, on why new HFSS rules are just one of the reasons that brands and retailers should be revisiting their product advertising and make it a foundation for more effective storytelling.
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InterviewQ&A: Descartes VP of sales on route optimisation and the innovations powering logistics
Retail Week spoke with Descartes vice-president of sales Gary Taylor about new innovations, and how a great delivery and logistics service can feed into the rest of retailers operations
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InterviewQ&A: Similarweb VP of global research solutions on SEO vs GEO and retailer websites in the age of AI
As usage of large language models (LLMs), such as ChatGPT, has grown, retailers have increasingly been looking at how they can appear more prominently when users make retail queries. Industry analysts have created the term “Generative Engine Optimisation” (GEO). This is an evolution of Search Engine Optimisation (SEO), the science of performing well on Google and other search tools.
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InterviewQ&A: Virtualstock chief growth officer on staying digitally competitive
Speaking to Retail Week, Virtualstock chief growth officer Ed Bradley explored the ways retailers can grow their business effectively, including dropshipping and getting to grips with AI, and warned of the danger of falling behind if they can’t meet their customers’ needs
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InterviewAI has made unverified product claims a commercial liability, says Provenance CEO
As AI agents take over product discovery, brands without verified claims data risk disappearing from search. Provenance chief executive Sarah Arana-Morton explains why
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InterviewQ&A: Kallikor CEO on the importance of testing supply chain scenarios
Amid yet more international supply chain disruption, we spoke to Kallikor founder and chief executive Jonathan Barrett about the importance of retailers experimenting with their supply chains, how to best prepare for a crisis, and what digital twins can offer.
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Interview‘There’s genius in simplicity’: Vocovo CEO on the importance of a connected store
Retail Week sat down with Vocovo chief executive Beth Worrall about the importance of a connected store for the colleague and customers, AI being leveraged in-store, and how retail staff are battling with the increasing crime and abuse inflicted on them.
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InterviewQ&A: Native Commerce’s Marat Bolatov on why operations are the real battleground in ecommerce
As retailers search for more ways to tighten costs, the founder and chief executive of Native Commerce speaks to Retail Week about the most common areas for improvement
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Interview‘Confidence compounds’: Valtech’s Matt Hildon on the AI tools changing retail
Valtech works with retailers like Dunelm and The Very Group, and was recommended to Retail Week by MandM Direct.
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InterviewZigZag founder: ‘Consumers are starting to understand that returns are not free’
As the post-purchase journey continues to be a sticky point for retailers and shoppers, we spoke to ZigZag founder and chief executive Al Gerrie to discuss how paid returns are transforming the industry, how customers are dealing with this, and the role technology plays in creating a better selling and shopping experience.
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InterviewRetailers are discounting away 20% of their revenue, and loyalty can fix it
Discounting is eating away 20% of retailer revenues, but gamification, personalisation and a well-built loyalty programme are the most powerful tools to claw it back, says Talon.One’s Sam Panzer.
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InterviewQ&A: Peak VP of revenue on how retailers can get the most value out of AI
News of retailers leveraging AI in different areas of the business is commonplace now, as many want to optimise supply chains, enhance the customer service offer, or improve forecasting.
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InterviewAmex: Why stores still have a future in the age of AI shopping
To understand how AI is disrupting traditional shopping journeys and what retailers must do to remain competitive, Retail Week spoke to Dan Edelman, American Express UK general manager for merchant services.
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InterviewQ&A: Commerce VP of market strategy on scaling for efficient growth
With Commerce working with retailers such as New Balance, On Running, Muji, and Sports Shoes, Retail Week spoke to its VP of market strategy Al Williams to discuss how retailers can scale and grow, the increasing demand for agentic AI, and why retailers should be mobile-first.
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InterviewQ&A: Optimizely product strategy director on embracing an experimentation mindset
Optimizely’s product strategy director Tina Nelson speaks to Retail Week about how to take the risk out of test driving a new idea, grounding decisions in data and what she thinks retail CEOs should be investing in this year.
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InterviewQ&A: MiQ products and solutions director on cutting through advertising noise
Retail Week spoke to Debbi Rosenthal, senior director of products and solutions at media advertising business MiQ, to discuss what makes a campaign successful, pitfalls to avoid, and the role AI can play.
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AnalysisPartnership update: Holland & Barrett’s health service tie-up, Waitrose electronic shelf labels, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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InterviewQ&A: Zilch CRO on how tight budgets are shaping consumer payment behaviour
Retail Week caught up with Andreas Andreou, chief revenue officer at fee-free payments provider Zilch, to find out how frugality has changed shopper behaviour and how retailers have responded.
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InterviewFootfall: BT Active Intelligence MD on enhancing visitor stats with demographics
Next week, one of the most important stats that the retail industry will be paying attention to is footfall. Steve Wiley, managing director of BT Active Intelligence, which recently became the official footfall provider to the ONS, and talks about how its supply of data from 24 million mobile devices moves way behind logging the number of visitors.
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InterviewFacial recognition: Facewatch CEO on why retailers can’t just rely on the police and the government to protect workers
Facewatch was recommended to Retail Week by Frasers Group, and also works with B&M and Home Bargains.