All Solutions Spotlight articles
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AnalysisPartnership update: White Company’s 24-hour pyjama delivery, Waitrose’s invisible delivery tags, and more
Welcome to Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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InterviewChatbots: Lush global customer care manager on using AI to manage Black Friday discourse
Speaking in May at the Zendesk showcase in London, Naomi Rankin, global customer care manager at Lush spoke with Retail Week about how it’s bringing its ethos to the rollout of AI tools on its platform through its partnership with the customer support platform.
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InterviewFit Collective: return rates are killing fashion retailers – and AI can fix it
Fit Collective was recommended to Retail Week by Rixo, and also works with Boden, Ro&Zo and L’Estrange
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InterviewRetail media: SMG MD on unlocking new opportunities for brands, retailers and customers
SMG group managing director John Mathieson speaks to Retail Week about the opportunities retail media unlocks, the sectors where it works best, and how technology and AI can further develop benefits in the future.
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InterviewLive shopping: Bambuser CEO on why the future of ecommerce looks like Netflix
Bambuser’s chief executive speaks to Retail Week about why the future of ecommerce looks more like Netflix than a static catalogue – and why Gen Z’s loneliness might be driving the shift.
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Opinion‘Retail’s future health hinges on finding the right partners to solve industry challenges’
As retailers seek to transform their businesses and take advantage of new technology, more collaborative thinking is essential. That’s why Retail Week has launched Solutions Spotlight, explains Charlotte Hardie
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AnalysisPartnership update: Morrisons’ electronic shelf-edge labelling, Zalando’s ‘Richard’ robots and more
Morrisons electronic shelf-edge labelling and Zalando’s robot pickers and more feature in this month’s partnership update.
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Interview‘AI is not a flashy tool’: Rithum managing director on stripping out complexity
Rithum works with retailers such as Marks & Spencer, Zalando, Adidas, and Walmart.
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InterviewRetail crime: Auror’s global head of risk on helping police disrupt shoplifting gangs
Auror works with the likes of Holland & Barrett, Boots and BP on crime prevention in stores.