All Retail Voice articles – Page 8
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Retail Voice
How serving stakeholders can have a powerful purpose
A bright and secure future for a business is balanced on all key stakeholders being happy. Spencer Stuart’s Sally Elliott and Susan Hart focus on how retailers can serve all key parties and keep the outlook optimistic.
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Retail Voice
Three ways to create a better customer connection
Exceeding expectations is a sure-fire way to keep shoppers happy. Slalom’s Miriam Souissi explores three ways in which retailers can go above and beyond to create better customer connections.
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Retail Voice
We all have a duty to step up and protect our colleagues
With violence towards shopworkers continuing to rise, Retail Trust’s Chris Brook-Carter examines what can be done to stop the tirade of abuse.
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Retail Voice
Four ways to enhance your payments experience
Increasing conversion rates is a constant ambition for ecommerce retailers, with dropouts in the checkout process a particularly challenging issue to resolve. Payoneer’s Lochan Sim sets out four tips to strengthen your payment experience as you expand and grow.
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Retail Voice
Life on the digital frontier – where it pays to be prepared
Retailers should base their strategy on when – not if – digital disruption will transform their sector, says OC&C’s James George.
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Retail Voice
Why fighting food waste is everybody's business
As consumers pay more and more attention to sustainability, responsibility and health, they are placing considerable focus on retailer and supplier accountability as well as their own. RELEX Solutions’ Svante Göthe discusses how food waste, and its associated environmental impacts, become a higher priority every year and why the effort to combat waste needs everyone’s active engagement
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Retail Voice
How R&D tax relief can help retailers respond to uncertainty
Retailers must innovate to meet the challenges of an uncertain and rapidly changing world. Research and development (R&D) tax relief can help them make the leap, says ForrestBrown’s David North.
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Retail Voice
Why embedded finance offers a brighter future for retailers
Any consumer-facing business has a key objective – to get closer to their customers and stay engaged. Railsbank’s Louisa Murray explains how businesses know exactly what they want when it comes to seeking out the final frontier between themselves and a paying customer.
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Retail Voice
10 stats every retailer needs to know about crypto adoption
Cryptocurrency as a payment method is increasing in popularity, particularly among millennials. This is according to new Checkout.com research, which finds that 40% of consumers aged between 18 and 35 plan to pay using crypto in 2022. Here’s what retailers need to know.
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Retail Voice
The metachannel: three essentials needed to create the space of the future
The era of the ‘metachannel’ is upon us, says EY’s Thomas Harms, but what should retailers be doing to futureproof their business?
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Retail Voice
How store staff can keep customers coming back
Why do retailers spend millions to create footfall and then leave the in-store customer experience to chance, asks Maze UK and Ireland managing director Jim Nicholson.
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Retail Voice
How to re-engage your workforce
With huge challenges put upon the retail sector in recent years, it’s no wonder some companies and employees are ending up burnt out and disengaged, Rise Up examines how to rectify this.
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Retail Voice
Paving the way for the future of online payments
Basket abandonment is costing the retail industry billions of pounds of lost sales each year. Visa looks at how to create a seamless checkout experience
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Retail Voice
How to tackle three of the biggest challenges retailers face
With customer demands shifting by the hour and efficiencies being strained, it is often difficult for retailers to be certain they are making the correct calls. Faculty’s Matt Hopkins examines how businesses can make the right decisions quickly.
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Retail Voice
Can pop-up retail create permanent customers?
Are pop-up shops and concessions on the rise in 2022? Zendesk’s Celine Maher discusses the pros and cons of these temporary retail spaces and how they can be successfully executed.
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Retail Voice
Hybrid retail – are you ready for it?
As retail constantly evolves to provide consumers with personalised digital experiences, Citrix’s Christian Schwendemann asks whether the industry is ready for a new way of thinking.
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Retail Voice
Is your payments technology stack holding you back?
Too often, retailers don’t give payments, and the technology behind them, the attention they deserve, says Checkout.com’s Moshe Winegarten, but in today’s increasingly competitive ecommerce environment, could this be holding them back?
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Retail Voice
How to do right by your customer in a data-driven world
Giving your customers super-personalised service while also safeguarding their data can be a tricky tightrope to walk – Precisely’s Martin James examines how retailers can achieve both without wobbling
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Retail Voice
What shoppers want: More personal, less choice, stronger purpose
Consumer expectations are higher than ever before, but what is it that shoppers really want and how can retailers achieve it? Adobe UK’s marketing director Peter Bell highlights what retailers can do to stand out.
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Retail Voice
How Harry Selfridge predicted the future of retail
The brains behind department store Selfridges was a man ahead of his time, says Completely Retail managing director Lucinda Kelly. Here she examines quotes from Harry Selfridge that are incredibly relevant to retail today.