All Retail Voice articles – Page 7
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Retail VoiceRetail media: A multibillion-pound opportunity to improve CX and revenue
With the retail media market set to be a £100bn juggernaut over the next five years, according to global consulting firm BCG, there is a colossal opportunity for retailers to boost their bottom line. WNS’ Brian Burchfield delves into the ways retailers can capitalise on retail media.
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Retail VoiceFour questions to help you discover if BNPL is right for your business
There is a lot to consider when adding a new payment method. Buy now, pay later (BNPL) is no exception. So what questions should retailers ask before adopting BNPL, asks Checkout.com’s Renee Howard.
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Retail VoiceThree reasons why retailers should switch from reactive to predictive monitoring
With flexibility now one of the linchpins of a successful business, Diebold Nixdorf’s Leyla Feghhi sets out the case for retailers using managed services to ensure they are as proactive as possible.
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Retail VoiceSeven tips from global retail leaders on navigating the industry’s changing landscape
From widening talent pools to fostering a creative culture, retail leaders discuss how they are rebuilding their businesses for a strong sustainable future.
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Retail VoiceResearch: how retailers are responding to the global supply chain crisis
Retailers see the global supply chain crisis as a long-term issue requiring long-term change, reveals TLT’s Perran Jervis.
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Retail VoiceThree stages of retail opportunity in the metaverse
With the metaverse offering retailers a whole new level of customer interaction, EY’s Thomas Harms takes a look at what firms can do to seize the moment
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Retail VoiceThe evolving role of today’s CFO
The role of the CFO is expanding rapidly, but what is expected of the CFO 2.0, asks Palantir’s Geraldine Lafontaine and Darren Matthews.
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Retail VoiceHow serving stakeholders can have a powerful purpose
A bright and secure future for a business is balanced on all key stakeholders being happy. Spencer Stuart’s Sally Elliott and Susan Hart focus on how retailers can serve all key parties and keep the outlook optimistic.
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Retail VoiceThree ways to create a better customer connection
Exceeding expectations is a sure-fire way to keep shoppers happy. Slalom’s Miriam Souissi explores three ways in which retailers can go above and beyond to create better customer connections.
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Retail VoiceWe all have a duty to step up and protect our colleagues
With violence towards shopworkers continuing to rise, Retail Trust’s Chris Brook-Carter examines what can be done to stop the tirade of abuse.
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Retail VoiceFour ways to enhance your payments experience
Increasing conversion rates is a constant ambition for ecommerce retailers, with dropouts in the checkout process a particularly challenging issue to resolve. Payoneer’s Lochan Sim sets out four tips to strengthen your payment experience as you expand and grow.
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Retail VoiceLife on the digital frontier – where it pays to be prepared
Retailers should base their strategy on when – not if – digital disruption will transform their sector, says OC&C’s James George.
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Retail VoiceWhy fighting food waste is everybody's business
As consumers pay more and more attention to sustainability, responsibility and health, they are placing considerable focus on retailer and supplier accountability as well as their own. RELEX Solutions’ Svante Göthe discusses how food waste, and its associated environmental impacts, become a higher priority every year and why the effort to combat waste needs everyone’s active engagement
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Retail VoiceHow R&D tax relief can help retailers respond to uncertainty
Retailers must innovate to meet the challenges of an uncertain and rapidly changing world. Research and development (R&D) tax relief can help them make the leap, says ForrestBrown’s David North.
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Retail VoiceWhy embedded finance offers a brighter future for retailers
Any consumer-facing business has a key objective – to get closer to their customers and stay engaged. Railsbank’s Louisa Murray explains how businesses know exactly what they want when it comes to seeking out the final frontier between themselves and a paying customer.
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Retail Voice10 stats every retailer needs to know about crypto adoption
Cryptocurrency as a payment method is increasing in popularity, particularly among millennials. This is according to new Checkout.com research, which finds that 40% of consumers aged between 18 and 35 plan to pay using crypto in 2022. Here’s what retailers need to know.
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Retail VoiceThe metachannel: three essentials needed to create the space of the future
The era of the ‘metachannel’ is upon us, says EY’s Thomas Harms, but what should retailers be doing to futureproof their business?
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Retail VoiceHow store staff can keep customers coming back
Why do retailers spend millions to create footfall and then leave the in-store customer experience to chance, asks Maze UK and Ireland managing director Jim Nicholson.
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Retail VoiceHow to re-engage your workforce
With huge challenges put upon the retail sector in recent years, it’s no wonder some companies and employees are ending up burnt out and disengaged, Rise Up examines how to rectify this.
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Retail VoicePaving the way for the future of online payments
Basket abandonment is costing the retail industry billions of pounds of lost sales each year. Visa looks at how to create a seamless checkout experience