All Retail Voice articles – Page 9
Most recent first.
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Retail VoiceWhy digital innovation is less disruptive and easier than it sounds
Retail is an industry that has always needed to plan for the future. This is, after all, the sector that holds Christmas in July.
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Retail Voice
How product experience helps drive ROI
In today’s retail market, it is not enough for websites to display a solitary product image with a few bullet points providing washing instructions. Consumers are looking for much more than this.
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Retail Voice
Why consumer finance should be top of retailers’ shopping lists
While retailers adapt to the ‘new normal’, it’s important to remember that consumers are having to adapt as well. Financial stability is front of mind for many – something retailers must take heed of, writes Owain Jones, head of strategy and insight at Barclays Partner Finance.
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Retail Voice
How augmented reality is bridging the digital divide in retail
With a retail peak that will predominantly play out online this year, especially given the new lockdown restrictions, Capita examines how technology can help keep customers happy
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Retail Voice
Lessons for the West from China’s retail recovery
Asian markets, particularly China, are often looked at by those in the West as leaders in applying cutting-edge technology and innovation to the retail sector.
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Retail Voice
How retailers can learn from Co-op’s tech-powered shopping journeys
While there is no way to future-proof a business, retailers can become future-ready by embracing new technologies and ways of operating. Diebold Nixdorf’s Matt Redwood says Co-op’s recent leveraging of self-service tech should act as an inspiration to others.
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Retail Voice
Five ecommerce reports retailers must have to measure success in the golden quarter
This peak season will be fiercely competitive but offers rich pickings to ecommerce businesses with the right information and the means to exploit it, argues Adverity’s Alexander Igelsböck
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Retail Voice
How to build an army of CX champions across your business
What does it take to achieve world-class customer experience in retail today? You might think it’s more data, but you’d be wrong. Critizr’s Hazel Morton explains why your people hold the key.
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Retail Voice
Three retailers winning in discovery commerce
Creating demand through discovery is the only way to cut through the noise and win customer spend in an increasingly crowded ecommerce market.
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Retail Voice
Three ways direct mail can help win consumers over
Far from being outdated, direct mail is the perfect way to satisfy customer expectations and also drive sales, says Precision Proco chief executive Jon Bailey.
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Retail Voice
Six tips for performance marketing in a tech-focused future
With online shopping continuing to shine as more restrictions are put in place daily and bricks-and-mortar store visits suffer, it is important to ensure your performance marketing strategy and agency infrastructure are best placed for the digital future we are facing.
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Retail Voice
Why this year’s peak season is not one for risks
With ecommerce orders at staggering highs, what will you do if your carrier refuses to accept packages this peak season? Metapack’s Bruce Fair advises retailers on how to ensure they can fulfil customer promises this Golden Quarter.
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Retail Voice
The seven new rules for retail to kickstart digital growth
There’s no doubt that the global pandemic has brought unparalleled change to our daily lives, with the continual disruption to the norm meaning we are all forced to think differently.
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Retail Voice
How the marketplace model can help retailers nail Christmas trading
This year alone, up to 50% of buyers have shopped for items they’ve never bought online before. So how do retailers meet this volume of demand during the crucial Golden Quarter? Mirakl’s James Bulmer says marketplaces are the answer.
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Retail Voice
Four ways retailers must re-engineer their supply chains for the future
Looking at retail supply chains, it is evident that things must change and the change needs to happen sooner rather than later.
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Retail Voice
Three big decisions retailers make when choosing a new logistics facility
The growth of the online retail sector had already resulted in a surge of warehouse enquiries before the pandemic, but with the busy Christmas period fast approaching, the demand for fulfilment is about to get even greater.
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Retail Voice
Retailers can't delay making customer experience effortless
Customers are not waiting patiently for laggard retailers to catch up with their digital offerings. Capita explains why agility and adaptability is not a nice-to-have but a prerequisite for success – and is easier than many may think
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Retail Voice
How to ensure this Christmas is one to remember for all the right reasons
Retailers that gift consumers with seamless experiences will be the ones to sparkle in this most unpredictable of Christmases, says Capita’s Alan Linter
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Retail Voice
How online fraud poses a threat to recent ecommerce success
Retail has faced a battering both financially and operationally this year, yet further long-term damage could be done if increasing fraud rates are not addressed, says Aaron Begner, EMEA general manager at Forter.
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Retail Voice
Why the Middle East should be next on your list for online growth
International expansion has become a priority for many in recent years, with retailers eager to grow digitally overseas.
