All Retail Voice articles – Page 9
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Retail VoiceCritical £5bn investment will cement West End’s place on global city league table
A financial boost will help central London businesses build back better, says Jace Tyrrell, chief executive of New West End Company.
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Retail VoiceFive steps retailers must take to meet the new payments landscape
Having surveyed more than 1,000 consumers to uncover how they want to pay, Ecommpay’s enterprise sales manager Mark Skehill reveals the topline findings
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Retail VoiceRefashioning retail: How brands build trust in a modern digital world
Following the launch of its report The 20 Most Trusted UK Retailers with Retail Week, Okta’s solutions director Ian Lowe outlines what this research reveals about how retailers should approach getting consumer buy-in.
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Retail VoicePets at Home shows why a strong data culture in retail is imperative
The use of data in a business is by no means a new thing, nor is it something that can be dismissed as a fad but, as Pets at Home chief data officer Robert Kent explains, its potential is not yet being realised.
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Retail VoiceFuture of retail: Hyper convenience, connectivity and personalisation
As we move into the final quarter of 2021 trading, how should retailers be optimising their strategies for the year ahead and where should they be hedging their bets? Yahoo’s Warren Mills gives his take.
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Retail VoiceNow is the time for retailers to make the lucrative move into media
Retail media is the logical step for companies looking to reach the next level, says Babs Kehinde, senior director of publisher development at PubMatic.
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Retail VoiceBrewDog, Sweaty Betty and John Lewis on creating stand-out human CRM strategies
While they may be an unlikely trio with very different strategies, Inkpact chief executive Charlotte Pearce reflects on what these UK retailers have in common – and what can be learned from their approaches.
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Retail VoiceFive retail fraud stats online merchants need to know
Fraudulent activity is on the rise and retailers are bearing the brunt. Sift’s Jane Lee shares the scale of the problem and the actions businesses can take to mitigate the risks
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Retail VoiceData – the most valuable tool for any retailer to thrive
Smart use of data is the best way for retailers to bounce back, says Simon Brennan, vice president sales for Europe at Engage Hub
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Retail VoiceWhy your digital and in-store customer experiences must align
Ensuring that your online and in-store offerings work in harmony has never been so important, says Jason White, retail practice lead for the UK and Ireland at Pexip.
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Retail VoiceThe new retail reality – five ways to win in disruptive times
As we emerge from the pandemic, Catalina UK vice-president and managing director Premal Patel explains how retailers can come back stronger.
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Retail VoiceFive lessons for retailers to avoid common seasonal ecommerce mistakes
With the festive period on the horizon, avoiding costly errors during this critical time can save retailers huge sums, says Alex Graf, founder and co-chief executive of Spryker.
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Retail VoiceThree ways events can help retailers build back better
Events are no longer just a brand ‘play’ for retailers but a critical part of a winning CX strategy and a tactic for growing revenue, says Sabeha Mohamed, head of UK marketing at Eventbrite
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Retail VoiceWhat makes the difference between a good and bad shopping experience?
Self-checkouts and smart assistance are just two ways retailers can improve the customer experience, says Reint Jan Holterman, global product marketing manager for retail software at Diebold Nixdorf.
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Retail VoiceHow to achieve data supremacy using analytics and machine learning
With consumer behaviour heavily weighted towards speed and convenience, retailers need a renewed focus on the customer journey, says Andy MacInnes, chief technology officer at Appsbroker.
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Retail VoiceWhy stores are the future of retail
Despite the rise of ecommerce and online shopping, stores are here to stay, says Amy Bastow, managing director of StorIQ
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Retail VoiceWhy in-store media should be retailers’ investment priority in 2022
In-store media sales are booming, and retailers can take advantage of that by building their own digital signage network, says Mats Klevjer, director of digital out of home at Advertima.
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Retail VoiceFive ways to bring the best of online into the store
Retailers can bring the best of online into their stores, says Joanne Joliet, head of worldwide business development, fashion and apparel, Amazon Web Services.
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Retail VoiceBuilding business resilience with AI in fulfilment
The impact of the pandemic has forced retailers to rethink their fulfilment strategy – and AI should be at the heart of it, says Akash Gupta, CTO at GreyOrange.
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Retail VoiceAccelerating the post-pandemic recovery of SMEs
Ensuring that companies have the resources to recover is crucial, says Alex Marsh, head of Klarna UK.