All Retail Voice articles – Page 9
Most recent first.
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Retail Voice
Two easy ways to make product returns profitable
Traditionally an area of loss for retailers, product returns can instead become an opportunity to increase revenue and customer satisfaction.
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Retail Voice
Three ways retailers can innovate on mobile
Most mobile websites take more than 10 seconds to load. Isobar’s head of innovation, Alex Hamilton, explains how retailers can improve their mobile shopping experience.
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Retail Voice
How to reboot dying high streets
It is pretty clear that UK high streets in their current traditional form are dying.
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Retail Voice
How retailers are evolving into ‘intelligent enterprises’
The retail c-suite is focused on automation strategies to drive customer experience and increase operational efficiency, a recent survey has found.
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Retail Voice
Five retail trends that are driving better CX
What lies in store for the future of retail customer experience (CX)? Genesys gives a rundown of the top five trends that should be part of every director’s strategy.
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Retail Voice
How to prevent shopper transactions from being declined
New payment regulations will increase the security shoppers face when checking out online, but what does this mean for retailers?
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Retail Voice
Three simple ways retailers can cultivate creativity
It’s all too easy to build a culture that kills ideas. Home Grown explores how retail CEOs and their teams can avoid stifling creativity to drive innovation at work.
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Retail Voice
Let AI replace routine tasks with meaningful ones
Don’t fear technology, use it to help get the most from your retail team and let them understand how it can make their jobs better.
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Retail Voice
B2B ecommerce: the new market disruptor?
Following in the footsteps of B2C ecommerce trailblazers, innovative B2B brands are starting to build their online capabilities.
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Retail Voice
Consumers want instant gratification – are retailers ready?
Ahead of a panel on instant gratification at Retail Week Live, Vera Hartmuth of Salesforce looks at how the desire for convenience is driving retail today.
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Retail Voice
Making tax digital: dispelling the five biggest myths
It’s not long until tax goes digital, yet HMRC’s new scheme is clouded with confusion. Katie Powell of Sage separates fact from fiction for retailers.
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Retail Voice
Why retail–technology partnerships are becoming more strategic
Digital transformation is as much about collaboration and strategy as technology.
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Retail Voice
How mobile can turn loyal customers into brand advocates
As Brits reach for their smartphones to ‘go shopping’, retailers need to be thinking mobile-first to provide those perfect customer experiences.
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Retail Voice
2019’s three key payment technology trends
With consumer desire for speed and efficiency driving new payment technologies, here are the top trends retailers should focus on.
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Retail Voice
The new CFO – a retail change champion?
To stay on track, retailers must become data authorities, make solid tech investments and plan for future talent – all within the remit of the CFO, says Paul Prendergast of Accenture.
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Retail Voice
Where to invest for growth in 2019
With consumer caution rising, the winners of 2019 will be those who transform to take share from their competitors.
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Retail Voice
The warehouse market will weather the Brexit storm
With Brexit dominating the news, Sally Duggleby, head of UK industrial and logistics occupier advisory at Savills, reviews the potential impact for retail warehouse space.
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Retail Voice
Will tomorrow’s retailers still need shops?
Sharing strategy insights from Apple, Ikea and Laura Ashley, Freeformers looks at the future of bricks-and-mortar retail.
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Retail Voice
This is a retail announcement: mind the (skills) gap
While retailers are investing heavily in technologies such as AI and AR, the same cannot be said for investment in their workforce.
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Retail Voice
Making tax digital: is your business ready?
Sage UK and Ireland content manager Stacey McIntosh explains how going digital will help retailers become more efficient when dealing with tax returns and record keeping.