Workday
Workday is a leading provider of enterprise cloud applications for finance and human resources, helping customers adapt and thrive in a changing world. Workday applications for financial management, human resources, planning, spend management and analytics have been adopted by thousands of organisations around the world and across industries – from medium-sized businesses to more than 45% of the Fortune 500. For more information about Workday, visit workday.com.
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Retail VoiceHow empathy and empowerment can transform the frontline experience
From disgruntled consumers to high-pressured, busy environments, customer-facing roles in retail often bear the brunt of the more challenging aspects of the industry. Workday’s Laurent Homeyer examines five ways retail leaders can enhance the front-line experience.
Retail VoiceThe secret to growth? Make your EX more like your CX
As retailers, we think about the customer first. But it’s not just about the customer. If the employee experience (EX) is not a top priority, it should be, says Workday’s Laurent Homeyer
Retail VoiceThe pandemic reminded us that retail is a people business
Despite advances in technology, people are still the most vital element of an organisation, says Laurent Homeyer, strategic industry advisor for retail and hospitality at Workday