All Retail Voice articles – Page 4
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Retail Voice
How important are climate issues to retailers?
With 80% of businesses identifying climate change as of high importance, Datamaran takes a look at how retailers are addressing these matters and what retail leaders should be aware of when it comes to ESG
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Retail Voice
Together we can create a happier and healthier retail industry
Our wellbeing festival proves that retail is not just an industry but a community that is stronger together, says Retail Trust’s Chris Brook-Carter
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Retail Voice
Three ways for retailers to build lifelong loyalty
Retail is recovering, slowly but surely. With footfall on the up, Maze’s Mark Rice looks at how retailers can convert consumers into lifelong customers
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Retail Voice
The modern retail experience: why customer identity matters
Okta’s Ian Lowe explains why customer identity is crucial for improving user experience and conversion rates in the digital retail market
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Retail Voice
Winning share of wallet with Gen Z and millennial shoppers
With retailers keen to understand what makes younger consumers tick, and more importantly spend, American Express unveils research into this generation of shoppers, says Dan Edelman at American Express
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Retail Voice
How to deliver a seamless customer experience
Achieving excellence in customer experience takes dedication, consistency and constant evolution. Informatica investigates how all this can be delivered
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Retail Voice
Why returns costs retailers 6% of RRP on all sales
As the volume of returns continues to grow and the cost becomes unsustainable, Katie Quarmby, director at Newton Europe, explains why retailers need to rethink their approach to managing this valuable stock.
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Retail Voice
Why AI is the ultimate colleague
With excellent customer experience now the formula for retail success, Zendesk’s Eric Jorgensen discusses why AI could be the ultimate colleague in delivering this.
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Retail Voice
Three priorities for tech leaders
With the sands of retail shifting rapidly, Netpremacy takes a look at what this means for technology leaders, where their priorities lie and what their investment strategies look like for 2023
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Retail Voice
Three tips to boost in-store profits in 2023
With a whole succession of record-breaking issues hindering the retail sector, Maze’s Mark Rice examines three ways firms can look to push profits.
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Retail Voice
How data can shine a light on supply chain visibility
With sustainability continuing to climb the retail agenda, Altruistiq’s Saif Hameed and Sir Ian Cheshire examine what more businesses can be doing.
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Retail Voice
Three lessons to learn from beauty brands’ success in China
The beauty sector is soaring to new levels of brand engagement in China, but what is the key formula to success and how can UK retailers emulate it? Alibaba’s Kristina Hui investigates.
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Retail Voice
How Holland & Barrett is using the digital HQ to unite its teams
Alongside Holland & Barrett’s physical stores, the retailer has a thriving tech team led by its chief technology officer Sathya Nandakumar. Slack’s Chris Mills met with her to discuss how Holland & Barrett’s teams are using a digital HQ — a single digital space that organises work between people, systems, partners and customers — to improve collaboration across the business
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Retail Voice
Three ways retailers can learn from China’s ever-changing beauty market
The Chinese beauty market is one step ahead with its innovative and exciting approach. Alibaba Group’s Zarina Kanji examines how UK retailers can learn from key players in this industry.
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Retail Voice
Four ways retailers can ‘venture’ successfully
New Venturing, the process of designing, developing and delivering a new product or service beyond the core business, is an exciting proposition. Agile Retail’s’ Marcus Fox examines how retailers can create these new departures with the best chances of success
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Retail Voice
The new way for retailers to sell, serve and fulfil
Given the ever-rising costs of doing business online and the increasing rate of new store openings by pureplays, we can perhaps finally move away from the spurious argument over whether the store has a future, says Cegid’s Olivier Chiono
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Retail Voice
How to jump on the electric vehicle charging bandwagon
As electric car sales continue to motor ahead, Diebold Nixdorf’s Reint Jan Holterman examines how retailers can benefit from this booming market and drive sales.
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Retail Voice
How retailers can tap into Gen-Z’s values-focused mindset
Gen Z is ushering in a whole new era of values-based shopping, according to Pinterest’s Grace MacDonald.
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Retail Voice
Five ways retailers can avoid basket abandonment online
The movement of money is the life-source of commerce, says Elavon Europe’s Rob Evans, who explains the pan-European changes that have made the way we pay safer, quicker and easier
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Retail Voice
How UK retailers can learn from China
Chinese shopping and media consumption habits are very different to the rest of the world, says BAV Group’s David Roth, and UK retailers can learn plenty from the innovative ways in which businesses present and communicate