All Retail Voice articles – Page 4
-
Retail VoiceThree ways retailers can learn from China’s ever-changing beauty market
The Chinese beauty market is one step ahead with its innovative and exciting approach. Alibaba Group’s Zarina Kanji examines how UK retailers can learn from key players in this industry.
-
Retail VoiceFour ways retailers can ‘venture’ successfully
New Venturing, the process of designing, developing and delivering a new product or service beyond the core business, is an exciting proposition. Agile Retail’s’ Marcus Fox examines how retailers can create these new departures with the best chances of success
-
Retail VoiceThe new way for retailers to sell, serve and fulfil
Given the ever-rising costs of doing business online and the increasing rate of new store openings by pureplays, we can perhaps finally move away from the spurious argument over whether the store has a future, says Cegid’s Olivier Chiono
-
Retail VoiceHow to jump on the electric vehicle charging bandwagon
As electric car sales continue to motor ahead, Diebold Nixdorf’s Reint Jan Holterman examines how retailers can benefit from this booming market and drive sales.
-
Retail VoiceHow retailers can tap into Gen-Z’s values-focused mindset
Gen Z is ushering in a whole new era of values-based shopping, according to Pinterest’s Grace MacDonald.
-
Retail VoiceFive ways retailers can avoid basket abandonment online
The movement of money is the life-source of commerce, says Elavon Europe’s Rob Evans, who explains the pan-European changes that have made the way we pay safer, quicker and easier
-
Retail VoiceHow UK retailers can learn from China
Chinese shopping and media consumption habits are very different to the rest of the world, says BAV Group’s David Roth, and UK retailers can learn plenty from the innovative ways in which businesses present and communicate
-
Retail VoiceThree reasons why Pay by Bank can help win customers
Can the way in which a customer pays really enhance the customer experience and drive real value for the retailer at the same time? fumopay’s Kevin Ludford believes it can.
-
Retail VoiceWhy retailers should leverage the D2C business model during uncertain times
As retailers continue to be blighted by increasing costs, 4C Associates’ Kenta Shibuya examines how the direct-to-consumer model can help boost bottom lines
-
Retail VoiceBalancing the cost vs customer experience conundrum
Amid pessimistic projections for this year’s golden quarter, could retailers be unwittingly sacrificing customer experience at the altar of unavoidable cost-cutting? Not necessarily, says EXL’s Rahul Arora
-
Retail VoiceFive steps to help you prepare for the next black swan
Planning for the next black swan event is something all retailers should be doing, believes 4C Associates’ Gopal Iyer, and building resilience across the supply chain is key
-
Retail VoiceThe four shopper groups shaping the UK’s retail sector
Following a difficult few years for retailers, American Express’ Dan Edelman examines shoppers’ main motivations and priorities as we head into the most prosperous part of the year
-
Retail VoiceThe four biggest security risks facing retailers in the next five years
Security leaders and teams in retail continue to face a vast and ever-evolving risk landscape that can impact their company’s employees, operations and assets – both physical and digital. Dataminr’s Helen Sutton identifies the top threats for retailers in the next five years and what they can do to strengthen their security posture
-
Retail VoiceConsumers are not in a forgiving mood this holiday season
Despite tough trading conditions, consumers have higher expectations for customer service than ever before. Zendesk’s Eric Jorgensen examines how smart retailers are preparing for the most challenging golden quarter in years
-
Retail VoiceHow retailers can put shoppers at the centre of experience
Ensuring customers stay loyal to your brand has always been a cornerstone of successful retail. SAS’ Andrew Fowkes examines how retailers can make sure shoppers’ needs are being met
-
Retail VoiceThe future of fluid customer journeys at the virtual checkout
With consumers demanding online payments be as swift and efficient as possible, Axerve’s Alessio Damonti asks what retailers can do to reduce friction at the virtual checkout.
-
Retail VoiceWhy retailers need to listen, not shout
With Christmas creeping ever closer, Adobe’s Suzanne Steele explains what consumers really want from retailers this festive season is empathy
-
Retail VoiceHow traceability can offer a sustainable future
Sustainability is good – and it is good business, says Fujitsu UK’s Dominic Ferrara, but what are the challenges retailers face when it comes to traceability and, most importantly, what are the solutions?
-
Retail VoiceFive reasons why loyalty programmes are broken – and how to fix them
For consumers, loyalty programmes can be limited in value, difficult to combine and easy to forget about. For retailers, they’re inflexible, expensive to run and difficult to drive value from, writes Libra Incentix’s Andrew Doxsey.
-
Retail VoiceWhy having an experimental mindset can reap rewards
There is much that can be said about the magic of entrepreneurship when constrained, whether that be by money, time, or both. Agile Retail’s Marcus Fox looks at how having an experimental mindset can create huge opportunities