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- Retail Voice
The need for sustainable sustainability
The coronavirus pandemic may have dominated the world’s attention in recent months, but the sustainability agenda remains just as critical, says Microsoft’s Kris Shea.
- Retail Voice
Let AI replace routine tasks with meaningful ones
Don’t fear technology, use it to help get the most from your retail team and let them understand how it can make their jobs better.
- Retail Voice
Why retail–technology partnerships are becoming more strategic
Digital transformation is as much about collaboration and strategy as technology.
- Retail Voice
Join up the dots with personalisation
Personalisation is a strategic focus for many retailers, yet customers are not feeling the love. Microsoft examines where this disconnect is coming from.
- Retail Voice
Tomorrow’s technology is here today
Innovation is rife in retail. With a plethora of new technologies promising to revolutionise operations, Microsoft takes a look at the most exciting advancements.
- Retail Voice
How chatbots create conversational commerce
Chatbots provide retailers with a host of opportunities, from operational efficiencies and enhanced customer experiences to cost saving and intentional selling. Microsoft explores the technology.
- Retail Voice
What does digital transformation really entail?
Microsoft rounds up vital insights from an exclusive digital evolution event, featuring a host of expert retail speakers.