Webhelp
Webhelp designs, delivers and optimises unforgettable human experiences for today’s digital world – creating game-changing customer journeys.
From sales to service, content moderation to credit management, Webhelp is an end-to-end partner across all B2C and B2B customer journeys. Its 110,000 passionate game-changers across more than 55 countries thrive on making a difference for the world’s most exciting brands.
Contact info
- Website:
- https://webhelp.com/
- Retail Voice
How to blend human with digital in retail customer experience
The brands that deliver high-quality, digital and human-blended customer experiences will be best placed to navigate the months ahead, believes Webhelp’s Mark Guest, who shares three retail customer experience ideas that can be deployed
- Retail Voice
Retail’s secret weapon – four ways Voice of the Customer can transform your business
With huge advances in ways to analyse unstructured customer data, there’s a wealth of untapped insight to be gained from voice of the customer (VoC) feedback, says Vanessa Flather, managing director of retail, travel and ecommerce at Webhelp.