We live in an era of fast connectivity and AI. Today, human experiences have even more power to make businesses come to life in customers’ hearts and minds. Webhelp is committed to making business more human. It’s through this commitment that Webhelp enriches customer experience and designs business solutions that create value for the world’s most exciting companies.
Webhelp is a partner across a range of services including customer experience solutions and social media moderation through to payment services. Hundreds of brands across the world trust Webhelp because of its people, the culture it works in and the ideas and technology it puts to work.
Webhelp believes that emotional intelligence creates a lasting impact, and its skill in marrying a differentiating human touch to the right technology is what makes a real difference for its clients. By choosing Webhelp they access the passion and experience of more than 75,000 game-changers from more than 170 locations in over 50 countries.
- Retail Voice
With huge advances in ways to analyse unstructured customer data, there’s a wealth of untapped insight to be gained from voice of the customer (VoC) feedback, says Vanessa Flather, managing director of retail, travel and ecommerce at Webhelp.