All Online retail & ecommerce articles – Page 12
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NewsM&S site back online after maintenance shutdown
Marks & Spencer’s website is back online after the BBC reported a service outage on Wednesday evening.
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AnalysisMarks & Spencer boss Machin on cyber attack experience, lessons and action
M&S has just reported a stellar year but hit turbulence after being targeted by cyber-criminals. Chief executive Stuart Machin explains what happened and how he aims to turn disruption to opportunity
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NewsOnline marketplace OnBuy acquires British electronics retailer
Online marketplace OnBuy has acquired a British electronics brand in a bid to “disrupt the UK consumer electronics market”.
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NewsGymshark launches loyalty scheme that rewards customers for working out
Gymshark has announced the launch of its first-ever loyalty programme.
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Innovation of the WeekeBay launches generative AI video tool
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisWhy Holland & Barrett chair Gourlay believes the ‘best is yet to come’
Health and wellbeing retailer Holland & Barrett is in the thick of a transformation that it embarked on two years ago, and its latest results show the hard work is paying off.
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Retail VoiceHow to tackle refund abuse without losing good customers
From identifying issues to implementing interventions, Ravelin’s Laura Smettem takes a look at five ways retailers can reduce refund abuse without pushing customers away
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AnalysisPutting the spotlight on the world’s ‘coolest’ retailers in 2025
Retail Week puts the spotlight on the world’s coolest retailers of 2025, as highlighted by retail strategists from The General Store at World Retail Congress 2025.
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NewsHolland & Barrett sees double-digit sales growth as it continues transformation
Health and wellness retailer Holland & Barrett has reported a second consecutive year of double-digit growth as its customer-first approach and transformation strategy to meet growing demand ramps up.
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NewsOn-demand delivery player GoPuff launches Amazon tie-up
GoPuff has announced a rapid delivery tie-up with Amazon, offering Prime customers delivery of thousands of grocery products in as fast as 15 minutes.
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NewsFurniture retailer MFI to return nearly two decades after its collapse
Once household furniture brand MFI is set to make a surprise comeback to the UK high street, nearly two decades after it collapsed into administration.
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NewsSuperdrug expands online marketplace to include fashion brands
Health and beauty retailer Superdrug is expanding its online marketplace to include a selection of 60 fashion brands such as Regatta, Nike and Blue Vanilla.
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NewsFrasers Group launches new retail media network
Frasers Group has launched a new retail media network called ‘Elevate’, which it said will be powered by its first-party data.
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Chart of the WeekMarks & Spencer cyber attack could have £40m weekly sales impact
A new estimate from the Bank of America (BofA) suggests the cyber-attack could be costing the retailer over £40m per week.
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NewsNotonthehighstreet boss steps down after 13 years at business
Chief executive of Not On The High Street Leanne Rothwell is to leave after thirteen years at the retailer.
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AnalysisWill a warm spring and early summer spending lead to a long winter for fashion?
After April delivered a boost for UK retail with soaring temperatures and surging sales of summer clothing for the likes of retail giant Next, Retail Week explores the impact this will have on the rest of the year
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NewsRetail sales boosted by sunny weather and Easter holidays
UK total retail sales soared in April as a mixture of sunny weather and a later Easter holiday saw customers spending big during the period.
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NewsAsos and InPost launch first UK next-day locker delivery service
Pureplay fashion retailer Asos has launched the UK’s first next-day locker delivery service with parcel locker operator InPost.
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NewsLuxe Collective founder says ‘we’ve finally been defeated’ as brand closes down
In a post on LinkedIn Luxe Collective co-founder and chief executive Ben Gallagher has confirmed the closure of the business after seven years of operation.
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Opinion‘Stores may mitigate M&S’ cyber disruption, but shoppers’ omnichannel expectations bring risk’
About a third of M&S’ clothing sales are online and shoppers are unlikely simply to switch to in-store purchasing as a cyber incident continues, believes Retail Week executive editor George MacDonald