All Online retail & ecommerce articles – Page 16
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AnalysisBack to basics: how premium homeware retailer Oka is rebuilding after a crisis
Oka chief executive Mark Saunders and chief customer officer Aalish Yorke-Long speak to Retail Week about digital replatforming, store expansion plans and when to stick to your knitting.
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AnalysisAI shopping is good – what does that mean for retailers?
OpenAI is reportedly planning to integrate checkout into the ChatGPT shopping tool. Whether this happens or not, the move by various large language model (LLM) providers to push into product discovery is massive news for retailers.
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NewsEvri posts record results and parcel volumes following investment
Parcel delivery company Evri has posted a set of record results and parcel volumes after it invested millions to improve service, new clients and growth.
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NewsM&S advert banned for including ‘unhealthily thin’ model
Marks & Spencer has had one of its online adverts banned after it is believed to have featured a model appearing “unhealthily thin”.
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NewsRetail expected to see a boost over summer due to higher consumer spending
The UK retail industry is expected to receive a boost this summer as consumers plan to spend more in shops, according to new research.
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NewsB&Q launches UK-first marketplace click-and-collect service
B&Q is to offer shoppers click-and-collect service for its third-party online marketplace, allowing shoppers to pick up their orders from as early as the following day, Retail Week can reveal
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NewsJohn Lewis launches rapid delivery service with Uber Eats
Department store business John Lewis has struck a partnership with Uber Eats to pilot rapid delivery of some products.
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Opinion‘Unless Amazon wants to remain a bit-part player in UK grocery, an acquisition would be the likely route’
Amazon’s UK grocery presence amounts to a pimple on an elephant’s backside so, if it wants to grow, a deal would be the obvious option, believes Shore Capital’s Clive Black
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InterviewQ&A: Asos head of loyalty Macy Hong on the pureplay’s new loyalty scheme
Nearly a month ago, the pureplay fashion retailer announced the rollout of its new loyalty scheme Asos World. Retail Week sat down exclusively with the retailer’s head of loyalty and customer engagement Macy Hong to get a temperature check on how the launch has gone and what’s next.
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NewsPrimark unveils changes to make kidswear range more inclusive
Fashion giant Primark has announced some product changes to help address sensory challenges some children and their parents face with clothing.
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NewsAsda to offer underperforming staff extra training as part of turnaround efforts
Underperforming Asda employees will be offered additional training as part of the grocery giant’s efforts to improve its lagging customer service ratings.
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NewsWaitrose rolls out online grocery delivery pass
Waitrose is extending a subscription pass service for customers ordering their groceries online and on its app.
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NewsM&S restores Sparks with ‘thank you’ treats for shoppers and staff after cyber attack
Marks & Spencer’s Sparks loyalty scheme is fully operational again online, and the retailer is marking the occasion with “treats” for customers and colleagues as it recovers from cyber-attack disruption.
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NewsMango sales surge despite ‘uncertain macroeconomic and geopolitical environment’
Mango has reported surging sales in the first half of the financial year, despite what boss Toni Ruiz described as the continuingly “uncertain sectorial, macroeconomic and geopolitical environment”.
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NewsOcado reports earnings growth as it prioritises ‘turning cashflow-positive’
Technology and online grocery group Ocado has posted a surge in first-half earnings and is focused on becoming cashflow-positive next year.
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NewsOcado Retail chief commercial officer steps down
Ocado Retail’s chief commercial officer has stepped down after less than two years in the role.
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NewsMorrisons rolls out ‘More Card’ prices for Deliveroo customers
Morrisons has today announced that its More Card Prices are now available for customers shopping the grocer through the Deliveroo app.
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NewsAmazon Prime Day event set to bring in over £2bn in UK sales
Amazon’s annual Prime Day event is expected to exceed £2bn in UK sales, according to Adobe.
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AnalysisThe Moriarty Effect: will Sainsbury’s loss be Dunelm’s digital gain?
Dunelm has announced its incoming chief executive following the retirement of Nick Wilkinson after seven years at the helm, but it’s not just a changing of the guard for the homeware retailer – could it be a pivot towards digital innovation?
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NewsSecret Sales acquires new brands to accelerate European growth
Off-price fashion and beauty marketplace Secret Sales has acquired two Dutch brands as it aims to expand its presence across Europe, Retail Week can reveal.