All Consumer insight articles – Page 17
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NewsTourist tax hits London as Chinese visitors spend ‘significantly less’
London retailers are suffering from the continued impact of VAT on overseas spending as Chinese tourists returning to the capital spend “significantly less” than they did before the Covid-19 pandemic.
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AnalysisGolden quarter: How retailers are preparing for another cash-strapped Christmas
With the macroeconomic environment looking gloomier than ever, we spoke to some of the UK’s biggest retailers to get their take on whether this year’s festive season will be feast or famine.
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AnalysisRetail Horizon 2024: Consumer
Retail Horizon 2024 is Retail Week’s exclusive strategic toolkit for subscribers.
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AnalysisRetail Horizon 2024: How consumers are feeling – and how retail should get ready – for the year
Retail Week has launched its strategic toolkit, Retail Horizon 2024, mapping out the opportunities, challenges and winning strategies for businesses in the year ahead.
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Retail VoiceBeyond the price tag: winning loyalty from younger shoppers
When it comes to boosting long-term loyalty among younger shoppers, it’s not all about promotions and pricing, as American Express’ Dan Edelman explains
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AnalysisSurvey: Where shoppers will spend and save this Christmas
Retail Week delves into the mind of the 2023 Christmas shopper − where will they spend, where are they saving money and what categories are most at risk
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AnalysisBlack Friday: Retailers confident of festive boost despite consumer caution
After one of the roughest years for consumer confidence on record, retailers are entering the golden quarter on less sure footing than ever.
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Retail VoiceWhat is really driving in-store spending?
As retailers prepare for their busiest time of year, Elavon Europe’s Michael Bosshammer examines consumers’ main motivations to spend
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NewsUK consumer confidence falls ahead of festive season
UK consumer confidence took a fall of nine points in October as the cost-of-living crisis continues to exert “acute pressure for many customers” ahead of the festive season.
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Opinion‘Without customer trust, retailers have everything to lose’
Retailers are squinting hard into their crystal balls for inspiration on how consumers will react to continued pressure on their wallets as we head into a critical trading period.
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Opinion‘Asos hasn’t captured the hearts and wallets of Gen Z and Gen Alpha’
The news this week of more upheaval at Asos, with senior leadership departures following a 12-month revenue decline, is a stark reminder of how challenging it is to remain relevant in today’s ever-changing retail world.
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NewsUK consumers cut back on dining out to save for Christmas splurge
Cash-strapped consumers across the UK are reining in on eating out and buying takeaways to save up for what many see will be an expensive festive season.
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AnalysisValue-driven shopping: How retailers from Iceland to Pets at Home are getting it right
As the cost of living rises, consumers are prioritising value. But what does ‘value’ really mean, and how can retailers strategically align with customer values whilst still boosting sustainable long-term growth? In this digital feature, Retail Week explores four ways retailers are getting it right
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DataRanking: England and Wales’ shoplifting hotspots
To reveal the places hardest hit by shoplifting – and the areas where it’s seemingly safest to operate a store – Money.co.uk has extracted crime data for England and Wales, and here are the results
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AnalysisThe Disruptors: Eight innovative beauty and skincare brands for all generations
Retail Week looks at the most disruptive beauty brands on the market today that are meeting the challenges of each life stage
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DataFashion Forward: How the future consumer will shop
Retail Week investigates the shopping trends and consumer behaviour likely to shape the fashion industry over the next three years
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Report StoreLessons in Loyalty
How can you cut through the noise in a world where consumers are hypersensitive to price, crave authenticity and have retailers queuing up to give it to them?
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Retail VoiceDear marketer, don’t shoot an arrow in the dark
The lack of relevant focus and in-depth data around consumer food habits and preferences is costing retailers and brands in the F&B sector unparalleled lost opportunities each year. Vinhood looks at how to collect the right data points
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NewsUK consumer confidence inches up but customers still under pressure
UK consumer confidence inched up four points in September as inflation slowed, but customers continue to face financial pressure.
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AnalysisThe key takeaways from Next’s half-year results
Following a rise in profits and sales at Next during the first half of the year – and another increase in earnings expectations – Retail Week highlights the vital factors from the fashion retailer’s performance that have contributed to its continued success