All Consumer insight articles – Page 14
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AnalysisMerry clickmas: How social selling is shaping Christmas 2024
There’s no better time to elevate your retail offering than Christmas. Here we explore the key innovations and trends set to drive festive spending in 2024 – and how you can get in on the action
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NewsMore shoppers are paying with their phones but use of cash also rises
Consumers’ use of mobile contactless payment significantly increased last year – when the number of people mainly using cash also rose.
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NewsTHG is extending its next-day delivery deadline as late-night shopping booms
THG’s UK customers will be able to place orders for next-day or same-day delivery until 1am, seven days a week as the retailer hops on the late-night shopping trend.
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AnalysisHow Ikea, WHSmith and Decathlon are going green to win shopper spend
Sustainability has rocketed up the consumer agenda in recent years. Exclusive research from Retail Week explores the sustainability strategies that really matter to shoppers, and the retailers getting it right.
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NewsRetail sales bounced back in May, says ONS
UK retail sales grew in both volume and value across most sectors in May as fashion and furniture bounced back from the damp month of April.
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DataConsumer confidence is inching up, but are they ready to spend big?
The latest GfK consumer confidence figures are out and show that shoppers are beginning to feel more optimistic about their economic situations
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DataWhat the latest market share data tells us about the UK grocery sector
Retail Week sits down with Kantar’s head of retail and consumer insight Fraser McKevitt to look at the implications for the grocery sector from the latest market share data
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NewsFootball fever set to boost consumer spending
Football fever is set to boost consumer spending across all retail sectors, with grocery and electronics likely to be the big winners, according to the latest research by the British Retail Consortium (BRC).
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Retail VoiceRevealed: The three Cs consumers want from their deliveries
Retailers spend huge sums on attracting new customers and trying to hold on to the ones they’ve got. But as online shopping’s popularily continues, nShift’s Mattias Gredenhag examines how retailers can stand out from the ever-growing crowd
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NewsRetailers ‘optimistic’ for summer of sport as May retail sales fall flat
UK retail sales saw only a “modest rebound” in May, according to the latest data from BRC-KPMG Retail Sales Monitor.
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NewsBRC calls on political parties to ‘revitalise’ UK footfall
As the race for number 10 ramps up, the British Retail Consortium (BRC) is calling on politicians of all stripes to address the policies restricting retailers from investing in the high street in a bid to “revitalise footfall”.
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AnalysisHow the general election will affect consumer spending
As we gear up for the general election, Retail Week looks at its likely impact on consumer spending
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Retail VoiceCustomer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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NewsAbandoned online baskets are costing retailers billions in sales
Customers who are abandoning online shopping baskets at the checkout are costing retailers billions of pounds worth of potential sales.
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NewsUK consumer confidence inches up in continued upward trajectory
Consumer confidence inched up by two points in May in a similar rise as April driven by “the latest drop in headline inflation and the prospect of interest rate cuts in due course”.
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AnalysisHow Gymshark and Cult Beauty are cashing in on the TikTok opportunity
An exclusive survey of more than 1,000 online shoppers reveals what’s really making them part with their cash in our unmissable new report
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Analysis‘Reasons for retailer optimism, despite damp and gloomy April’
Despite a damp and gloomy April impacting customer spend, there are plenty of reasons for UK retailers to be quietly cheerful about the months ahead. Here are some of the ways retailers can capitalise on continuing consumer caution.
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Retail VoiceEmpowering retail: How consumer choice is reshaping global payments
In the ever-evolving world of retail, Worldpay’s 2024 Global Payments Report reveals a transformative shift where consumer choice is not just influencing but dictating the future of commerce
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AnalysisWhen counterfeits got cool: how can retail tackle the rise of the dupe?
If cheap imitations have grown cooler than the real thing, what does that mean for retailers who have built their business off the original? How much damage could this do? And what steps can they take to combat the trend?