All Consumer insight articles – Page 11
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AnalysisRe-engineering buy now, pay later: the rise of responsible consumerism
Retailers are open to providing new-style financial services to shoppers, but the industry knows it must focus on “responsible consumerism” as relationships with shoppers evolve.
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AnalysisWhat shoppers really think of artificial intelligence in retail
Artificial intelligence is proliferating across retailers large and small, but what do consumers really think of the rise of this new, exciting, but often misunderstood technology?
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AnalysisAfter a slow start to the golden quarter, here’s how Black Friday sales are looking
While Black Friday spend has been slightly subdued in the past couple of years due to low consumer confidence, a cost of living crisis, and the event typically falling before payday, this year is looking like a different story
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NewsLookfantastic’s beauty AI tool set to generate a spike in sales over Black Friday
THG-owned Lookfantastic expects its beauty AI tool to generate a spike in sales over Black Friday as it has seen a surge in users since its launch last year.
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Retail VoiceFrom sofa to till: Eight ways to entice shoppers back in-store
With speedy check-outs and sustainability among the most valued aspects of physical shopping, Vypr’s Ben Davies explores what would entice consumers back to the high street
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NewsNumber of retail employees using unapproved generative AI at work skyrockets
The number of retail employees using generative AI at work that’s unapproved or unprovided by their employer has soared year on year.
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NewsIncreasing shop prices herald return of inflation, BRC warns
The British Retail Consortium has warned we are beginning to see the return of inflation due to the measures announced in the Budget, as shop prices rose in October.
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Innovation of the WeekNinja partners with US smart TV company for shoppable ads
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Retail VoiceBlack Friday needn’t be ‘Fraud Friday’ if AI is adopted to stop crime networks
With more than £9bn expected to be spent in the UK alone over the Black Friday weekend and approximately 10% estimated to be lost to fraudsters, Gowling WLG’s John Coldham examines how new technology can help
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Opinion‘Retailers are heading into a challenging period of adjustment post-Budget’
To make the numbers work post-Budget, retailers face tough choices to balance spiralling costs with the need to invest in productivity-enhancing areas such as technology. There is some action they can take though, points out Alvarez & Marsal’s Erin Brookes
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NewsUK shoppers are set to spend over £2bn on secondhand gifts over Christmas
Shoppers in the UK plan to spend a total of £2.05bn on secondhand gifts over this festive season as pre-loved rises in popularity, according to new research from Vinted and Retail Economics.
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NewsUK retail sales fall in October after three months of growth
UK retail sales volumes fell in October after a marginal increase in September as retailers reported that Budget uncertainty affected sales.
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Opinion‘Retailers who miss the shift in customer interactions are likely to face an existential risk’
Shoppers are taking inspiration and guidance from a much wider range of sources than their preferred retailer, observes Accenture Song’s Sarah Lambert. That means retailers need to reach customers in new ways across new formats
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NewsLidl records highest growth in customer visits of any supermarket as profits increase
Lidl has revealed it experienced the highest growth in customer visits of any supermarket last year, as revenues and profits increase.
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NewsUK shoppers are expected to spend £86bn over the festive season despite ‘cautious Christmas’
Exclusive: The total spend by UK shoppers is expected to increase 1.8% to reach £86.4bn this Christmas, according to data from Rendle Intelligence and Insights shared with Retail Week.
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NewsDeliveroo has called for riders to be protected from abuse in crime bill
Deliveroo is calling on the government to include its riders in the upcoming Crime and Policing Bill to protect them from abuse and violence from customers.
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GalleryAustralian skincare brand Grown Alchemist unveils first UK flagship
Australian skincare brand Grown Alchemist has opened doors to its first store in the UK as it begins its “ambitious bricks-and-mortar expansion plan” in the country.
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NewsAmazon research reveals independent sellers are using data and AI to boost Black Friday sales
Amazon research has revealed that many independent sellers on the platform are looking to leverage data and AI tools to capture a larger portion of sales over the Black Friday and Christmas season.
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NewsHuel posts record sales and triples profits in year of ‘strengthening our foundations’
Huel’s sales for the 2024 financial year surged past £200m for the first time, as its profits more than tripled to £13.8m in the year. It also completed construction of its in-house manufacturing facility in Milton Keynes.
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NewsAllSaints shows commitment to bricks-and-mortar with raft of international store openings
Fashion retailer AllSaints is ramping up its international expansion strategy with a raft of new store openings worldwide.