All Consumer insight articles – Page 16
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NewsBRC calls on political parties to ‘revitalise’ UK footfall
As the race for number 10 ramps up, the British Retail Consortium (BRC) is calling on politicians of all stripes to address the policies restricting retailers from investing in the high street in a bid to “revitalise footfall”.
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AnalysisHow the general election will affect consumer spending
As we gear up for the general election, Retail Week looks at its likely impact on consumer spending
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Retail VoiceCustomer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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NewsAbandoned online baskets are costing retailers billions in sales
Customers who are abandoning online shopping baskets at the checkout are costing retailers billions of pounds worth of potential sales.
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NewsUK consumer confidence inches up in continued upward trajectory
Consumer confidence inched up by two points in May in a similar rise as April driven by “the latest drop in headline inflation and the prospect of interest rate cuts in due course”.
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AnalysisHow Gymshark and Cult Beauty are cashing in on the TikTok opportunity
An exclusive survey of more than 1,000 online shoppers reveals what’s really making them part with their cash in our unmissable new report
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Analysis‘Reasons for retailer optimism, despite damp and gloomy April’
Despite a damp and gloomy April impacting customer spend, there are plenty of reasons for UK retailers to be quietly cheerful about the months ahead. Here are some of the ways retailers can capitalise on continuing consumer caution.
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Retail VoiceEmpowering retail: How consumer choice is reshaping global payments
In the ever-evolving world of retail, Worldpay’s 2024 Global Payments Report reveals a transformative shift where consumer choice is not just influencing but dictating the future of commerce
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AnalysisWhen counterfeits got cool: how can retail tackle the rise of the dupe?
If cheap imitations have grown cooler than the real thing, what does that mean for retailers who have built their business off the original? How much damage could this do? And what steps can they take to combat the trend?
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NewsRetail sales fall in April in ‘depressing start to spring’
UK retail sales took a dip in April as “dismal weather and disappointing sales led to a depressing start to spring for retailers”, according to the latest BRC-KPMG Retail Sales Monitor.
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NewsMore than half of UK consumers opt for lockers for online delivery
More than half of UK consumers are now using delivery lockers for online purchases, as convenience and sustainability top the list of incentives for the service, according to research by Retail Economics and InPost.
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NewsShop price inflation falls further and shows ‘signs of normalising’
Shop price inflation fell in April to reach its lowest level since December 2021 as food and non-food inflation reached manageable levels, providing relief to many households.
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NewsUK consumer confidence inches up in April
Consumer confidence inched up by two points in April after remaining flat in March, reflecting the effects of anticipated tax cuts and lower inflation compared with the same time last year.
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NewsL’Oréal sales surge as mass-market beauty outgrows luxury
Global cosmetics giant L’Oréal has kicked off the first quarter with high-single-digit growth in sales as it “continued outperformance in a global beauty market that remained dynamic”.
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NewsExclusive: Retail spend to take £2.4bn hit in 2024
Retail spending is expected to take a £2.4bn hit this year as consumers are impacted by “lower levels of affluence” amid the cost-of-living crisis, according to the latest research by Retail Economics and beBettor.
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NewsRetail sales handed boost by early Easter
UK retail sales increased in March driven by an early Easter, which boosted food and non-food sales ahead of the long weekend, according to the latest BRC-KPMG Retail Sales Monitor.
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Opinion‘As Shein leads global fashion, there’s opportunity to differentiate on what it cannot do’
Shein became the world’s biggest fashion retailer in 2023. Retail Week data and insights director Lisa Byfield-Green considers the implications of Shein’s rise and identifies winning strategies its competitors can adopt in response
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AnalysisBig ticket’s big squeeze: how are home retailers navigating sluggish demand?
As DFS issues another profit warning and Wickes reports that demand for pricier purchases has been ’challenging’, how much more penny pinching can big-ticket retailers take?
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AnalysisRevealed: What shoppers really think about supermarket loyalty schemes
Supermarkets have flooded the market with next-generation loyalty schemes to give back to their customers – but do shoppers actually think of them as a reward? And after speculation about their value, do they trust that the prices they see are genuine?