All Consumer insight articles
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DataChart of the Week: How much does the World Cup boost retail sales?
There are just a few weeks to go until the World Cup starts, and retail is hoping it might lift the glum mood that consumers are in
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NewsRetail sales fall in April thanks to Easter timing and consumer mood
The latest BRC-KPMG retail sales monitor showed a 3% drop in retail sales versus April 2025, though the earlier Easter this year was one of the main reasons why
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NewsConsumer confidence sees biggest quarterly fall since summer 2022
The PwC consumer sentiment survey showed that confidence has now hit its lowest level since autumn 2023.
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OpinionâWhat a difference three months makes â and why retailers shouldnât panicâ
Back in February, I wrote that 2026 was finely balanced but that I was optimistic about UK retail. Three months on, and the picture has shifted dramatically
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NewsPandora shares carbon footprint for lab-grown diamonds
Pandora is adding carbon footprint labelling to its lab-grown diamonds to increase transparency and allow consumers to compare the climate impact of its jewellery pieces.
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OpinionâAs retailers find life a slog, roll on the World Cupâ
Industry data doesnât make pretty reading. Retailers must take opportunities where they can and make their own luck, says George MacDonald
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DataFun leaderboard: the 80 âmost funâ retailers, according to consumers
Thanks to data shared with Retail Week by OC&C, we can reveal the UK retailers that consumers say are the most fun to shop with.
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Chart of the WeekChart of the Week: People who use it really love Tesco Whoosh
Tesco reported its rapid delivery service grew by 51% in its latest financial year
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FeatureThe future of beauty and wellness: TikTok, science and beautybots
A lot has changed in health and beauty in recent decades, but what do the behaviours of consumers now mean for the category in the long term?
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NewsCharity Super.Mkt opens new warehouse concept and pop-up space
Charity Super.Mkt will open a new warehouse and pop-up space this weekend as the demand for pre-loved clothing continues to surge.
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Chart of the WeekCharts of the Week: Fashion ecomm and EBITDA, UK payments, and more
How two leading fashion etailers have dealt with falling revenue, and how the UK pays compares to the rest of Europe
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OpinionâAI may not be threatening jobs right now. But in future..?â
As Marks & Spencer unveiled a new AI initiative and Next detailed how it is using the technology, AI is clearly creating both opportunity and value â as well as acknowledgement of a challenge, for those looking to join the workforce, George MacDonald reflects
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FeatureShein and Temu: can retail ever be the same again?
The ultimate disruptors, Shein and Temu, have built empires on being ultra-cheap, with traditional high street players left to pay the price. Retaliation from new regulators and customs officials is just around the corner, but after changing what Brits think products are worth, will the industry ever go back to normal?
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Chart of the WeekCharts of the Week: âAwful Aprilâ, Iran war and the cost of living
April is upon us. The time when businesses and government bodies typically reserve the right to up the price of bills, whether that is because of inflation, upgrades or shoring up their finances.
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OpinionâCustomer expectations of retail AI are not what you thinkâ
Customers may not be asking for AI directly, but it is already resetting expectations across the industry, observes Dunnhumbyâs Sandra Stanley
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InterviewâConfidence compoundsâ: Valtechâs Matt Hildon on the AI tools changing retail
Valtech works with retailers like Dunelm and The Very Group, and was recommended to Retail Week by MandM Direct.
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DataDigital Capability Index 2026 â which retailers best meet consumer expectations?
The first Retail Week/The Grocer Digital Capability Index shows how well retail brands are catering to the needs of consumers when shopping across stores and online.
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NewsArgos tops new ranking of retailersâ digital capabilities
Argos is the first winner of the Digital Capability Index (DCI), a new ranking by Retail Week and The Grocer of 65 leading high street retailers based on how strongly their shopping features match consumer demands.
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NewsData: âCost-per-wearâ mindset grows among consumers
More consumers are considering the âcost-per-wearâ of an item when shopping these days in a move away from impulse spending, new research has found.
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FeatureThe future of food and drink consumption: fat jabs, premiumisation and AI
The food and drink industry is hurtling towards yet more change. What should retailers do to prepare?