All Consumer insight articles
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Analysis
Wages are rising but will that filter through to an uptick in consumer spending?
Retailers do not have many reasons to be cheerful right now, but a lift in consumer spending would be a very welcome balm for some of their troubles.
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Data
Valentine’s Day: what shoppers are searching for this year
Brits are excited for Valentine’s Day. According to Google, over the past 24 hours, the UK has become the number two country searching around the day of love worldwide, behind only the romantics over in Nepal. But what do they want to buy?
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News
Currys boss says AI will be the ‘single biggest tech trend since the tablet’
Currys chief executive Alex Baldock has said the retailer expects AI to be the “single biggest tech trend since the tablet” as more customers adopt AI products.
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Analysis
From AI to Gen Z – the key takeaways from LIVE: Retail Week x The Grocer
All the key insights and takeaways you may have missed from LIVE: Retail Week x The Grocer 2025.
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Analysis
The shoplifting epidemic has become ‘anti-capitalist inspo’ for well-off Gen-Zers
Casual pilfering has become a rebellious anti-capitalist statement and a response to cost-of-living pressures for young shoppers. But what can be done to change their minds?
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News
Boots’ new report reveals the trends set to shape the beauty industry in 2025
Boots has released its fifth annual trends report revealing the top trends set to shape the beauty industry this year.
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Analysis
Tracking the January Sales and whether retail prices are decreasing
The January sales now occupy a weird position in the British retail calendar.
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Analysis
The power of search: How retailers can leverage AI in the discovery journey
Search engines are driving £31.4bn in annual non-food UK retail spend, but retailers are underestimating the power search can have on their revenue.
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News
Frasers Group rolls out Frasers Plus loyalty scheme for Marks Electrical
Frasers has extended its proprietary credit and loyalty offer to online electricals retailer Marks Electrical.
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News
Grocery sales surge driven by promotional and wellness spending
Take home grocery sales in January jumped, driven by a surge in customer spending on promotional products and on healthy food and alcohol-free drinks.
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News
Physical retail footfall is growing as experiential shops and office returnees drive visits
Physical retail is proving resilient as more people are visiting retail destinations thanks to the increase in experiential shops and people returning to the office.
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Analysis
Bridging the gap: how retail leaders can empower store staff with technology
New exclusive staff data shows that while many retail leaders are excited about the opportunities afforded by advancing in-store technologies, the store staff themselves still have many reservations.
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Data
Data: Amazon, John Lewis, Asda and Tesco are CX leaders, say consumers
Retail Week recently asked 1,000 UK consumers to name, unprompted, the retailers and brands they feel provide the best shopping experiences
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News
UK mobile users spend more time on retail apps than email
The number of UK retail app downloads declined in 2024, according to Sensor Tower’s State of Mobile 2025 report.
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Analysis
Ranking: The most downloaded retail apps of 2024
Temu was the most downloaded retail app for both the UK and the world in 2024, with Shein in second position
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Opinion
‘Why we are more downbeat on the UK retail outlook’
It’s hard to believe how the mood music of shoppers and retailers has changed since last year’s general election, observes Shore Capital’s Clive Black
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Retail Voice
Three ways to supercharge retail media in 2025
From context to content, Mail Metro Media’s Lauren Dick takes a look at a trio of ways retailers can accelerate success with retail media
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Data
UK festive spending on buy now, pay later hit a record this year
One of the key figures coming out of the record UK online Christmas spending released earlier this week by Adobe Analytics was that 13.9% or £3.6bn of payments came through buy now, pay later providers
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News
UK high street spend declined as shoppers took part in a ‘cautious Christmas’
UK high streets saw a drop in sales in December as shoppers decided to take a cautious approach to Christmas spending, according to data from Rendle Intelligence and Insights shared exclusively with Retail Week.