All People articles – Page 17
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Retail Voice
Retail success starts with empowered staff
‘Put the customer at the centre of your business‚ they say, but Maze’s Mark Rice believes success starts with your employees as without them, there can be no customer satisfaction or retail growth
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Interview
Q&A: Back Market UK general manager’s mission to eliminate e-waste
Launched in 2014 in France as a marketplace for buying and selling refurbished tech, Back Market has been rapidly growing in the UK since it arrived here three years ago. Back Market’s general manager for the UK Katy Medlock speaks to Retail Week about the brand’s journey so far and fulfilling its purpose to eliminate e-waste.
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News
Peter Cowgill considers fashion retail comeback
Former JD Sports boss Peter Cowgill is considering a comeback in the world of fashion retail with a luxury menswear brand.
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Data
Ranking: The 50 best places to work in retail
Retail has had a tough year, with in-store crime reaching concerning levels, businesses going bust and consumer sentiment low as we trudge through a cost-of-living crisis. On the front line are the retail employees who remain resilient despite a year of redundancies and sometimes appalling abuse
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News
Exclusive: Pets at Home named the best place to work in retail
Pets at Home has topped the table as retail’s number one “best place to work”, Retail Week can reveal.
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Analysis
Retail 100: Three people set to make a big impact in 2024
Retail Week has published the Retail 100, the 18th annual celebration of the UK’s most influential leaders. Fourteen people were also named potential retail leaders of tomorrow – we highlight three you should have on your radar
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News
John Lewis poaches new property boss from Royal Mail
John Lewis Partnership has named current interim Royal Mail corporate finance director Martin Gafsen as its new director of property.
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Analysis
Where THG, Jigsaw, Hawes & Curtis and Richer Sounds are investing in 2024
Store experience, digital marketing and AI will dominate investment strategies next year, say the bosses of the UK’s largest retailers in the Retail 2024 report.
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News
Marks & Spencer cuts prices on 200 grocery products
Marks & Spencer has embarked on a value push with price cuts on hundreds of products.
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News
Amazon warehouse workers to walk out on Black Friday
Over 1,000 Amazon warehouse workers will strike on Black Friday as the GMB union warns of “the biggest day of strike action in company history”.
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Analysis
Golden quarter: The retailers hiring thousands of workers for the festive season
The retail industry is preparing for its busiest time of year as it approaches Black Friday and the festive season, which typically sees a huge increase in customer spend.
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News
Exclusive: Asos shuffles top team as senior directors step down
Asos brands director James Barron and menswear product director Stefan Pesticcio are stepping down from the fashion retailer as it shuffles its top team, Retail Week can reveal.
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News
River Island profits plummet as it struggles with excess stock
Fashion retailer River Island has reported plummeting operating profits for the 2022 financial year as the brand battled to clear excess stock and rising inflation.
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News
Retail sales slow in September despite falling inflation
UK retail sales slowed in September as the “high cost of living continues to bear down on households”, according to the BRC-KPMG Retail Sales Monitor.
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Data
Ranking: England and Wales’ shoplifting hotspots
To reveal the places hardest hit by shoplifting – and the areas where it’s seemingly safest to operate a store – Money.co.uk has extracted crime data for England and Wales, and here are the results
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News
Frasers Group discloses plans to move global headquarters
Frasers Group, which is presently headquartered at Shirebrook, Derbyshire, is planning to move its global headquarters.
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Opinion
‘Dame Sharon White deserves our respect and admiration’
Another day and another retail headline, this time mainly, criticising Dame Sharon Michele White, the leader at the helm of the John Lewis Partnership (JLP). The remark? A presumptuous “Job half done.”
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Analysis
Research: 44 retail leaders talk in-depth about 2024 CX strategy
Leaders from Cotton Traders, Bravissimo, Gift Universe, Jollyes and Bensons for Beds have spoken in-depth to Retail Week about their plans for 2024.
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News
Ten more ex-Wilko stores reopen as Poundland
Ten more ex-Wilko stores will open their doors as Poundland on Saturday, October 7.
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Opinion
‘Sharon White will be leaving a job half-finished at John Lewis Partnership’
John Lewis Partnership (JLP) chair Dame Sharon White’s decision to stand down at the end of a single term is perhaps not surprising. But it raises questions about the legacy she will leave behind.