‘M&S has spoken out powerfully on retail crime – now let’s pressure authorities to act’
The dismissal of a Waitrose staffer for confronting thieves and M&S’ response to mob rule has put retail crime on the political agenda and should be followed up by the industry, says George MacDonald
The impact of crime has hit retailers hard over the last couple of weeks, as high-profile incidents once again showed the appalling problems retailers face.
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