All Interviews articles – Page 17
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VideoFace time: Brewdog exec David McDowall on D2C, drones and Dominic Cummings
Brewdog chief operating officer David McDowall discusses how the Scotland-based brewery threw its business plan “right out the window” during the coronavirus crisis, shifting focus to its direct-to-consumer proposition and “doing good” for communities and charities.
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VideoFace time: John Lewis ops chief Andrew Murphy on post-lockdown stores comeback
John Lewis Partnership executive director of operations Andrew Murphy talks to Retail Week about store reopening plans, the retailer’s ‘customer-led’ post-pandemic strategy and the ‘exciting opportunity to reshape the business’ in future.
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VideoFace time: Joules boss Nick Jones on ‘learning as we go’ with store reopenings
Joules chief executive Nick Jones discusses the phased approach the retailer is taking to reopening stores as the coronavirus lockdown lifts, possible changes in consumer demand as a result of the pandemic and how he has run the business from home.
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VideoFace time: Gousto CTO Shaun Pearce on why recipe boxes will 'stick around' post-pandemic
With the recipe box market thriving amid the coronavirus pandemic, Gousto has surfaced as one of the winners, securing an extra £33m in funding. Chief technical officer Shaun Pearce talks to Retail Week about the company’s plans and how he sees demand for recipe boxes growing post-lockdown as “online grocery habits stick around”.
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InterviewLeaving in lockdown: Mike Coupe’s final interview
On the eve of his departure, Sainsbury’s boss Mike Coupe speaks exclusively to Retail Week about the merger that never was, dodging jail in Egypt and how the grocer has been transformed by Covid-19.
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VideoFace time: Poundland boss Williams on trading on pandemic-hit high streets
Poundland managing director Barry Williams talks to Retail Week about the challenges of trading during the coronavirus pandemic, which has seen “10 years of consumer behaviour condensed into 10 weeks”.
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VideoFace time: AO boss John Roberts on the ‘new world of retail’
AO.com chief executive John Roberts discusses how the coronavirus crisis is shaping the “new world of retail” and why company culture will be increasingly important in the post-pandemic future.
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VideoFace time: Theo Paphitis says retail ‘will never be the same’ after coronavirus
Retail entrepreneur Theo Paphitis discusses the impact of the pandemic on retail property and trading, and says none of his stable of brands will trade in the same way that they did before the pandemic.
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VideoFace time: JD Sports boss Cowgill slams CMA’s ‘reckless’ Footasylum ruling
JD Sports’ executive chair Peter Cowgill speaks to Retail Week about the CMA’s ‘pre-judged’ decision to block its acquisition of Footasylum, despite the operational challenges faced by all retailers as a result of the coronavirus pandemic.
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VideoFace time: Tony Hoggett – Tesco is ‘hellbent’ on helping vulnerable customers
Tesco chief operating officer Tony Hoggett discusses how the grocer has ramped up its online capacity, the overhaul it has made to store operations and the importance of its company culture during the coronavirus pandemic.
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VideoFace time: Dreams boss Mike Logue on Covid-19 triggering digital investment
Dreams chief executive Mike Logue talks about moving from two-man to two-van delivery, repurposing its factory to produce PPE and other operational changes brought on by coronavirus in recent weeks.
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VideoFace time: Pets at Home boss Pritchard on the Covid-19 ‘war’
Pets at Home boss Peter Pritchard tells Retail Week how the business is “fighting a war” during the coronavirus pandemic, what the future holds now that “normal has gone”, and explains why he is supporting our CaRe20 fundraising campaign.
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InterviewInterview: Heal’s boss Hamish Mansbridge on the heritage retailer’s new look
Heal’s is a well-established name in the UK furniture market and, after a difficult few years, chief executive Hamish Mansbridge is bringing a modern take to the heritage brand for a new generation of consumers.
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InterviewInterview: Dave Lewis – ‘I didn’t save Tesco, 300,000 other people did’
Tesco boss Dave Lewis has overseen a transformative turnaround in his five-and-a-half years at the helm. The winner of this year’s Outstanding Contribution to Retail Award tells the story of his time in charge.
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InterviewInterview: How Tim Steiner’s ‘never satisfied’ attitude has shaped Ocado
Ocado boss Tim Steiner’s ‘never satisfied’ attitude has driven the business on to great success, making him a worthy winner of the Clarity Retail Leader of the Year.
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InterviewInterview: McDonald’s Pomroy reveals ingredients of enduring success
There’s a real buzz around McDonald’s UK headquarters in north London – and not just because of the heavy machinery renovating its adjoining Hamburger University.
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InterviewInterview: The Entertainer confronts challenging Christmas in Toytown
Gary Grant, the retail industry’s Santa Claus, tells Retail Week that he is doing his best to have a merry Christmas despite enduring the most challenging year of the past decade.
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InterviewInterview: What Missguided’s boss learnt from ‘self-inflicted’ mistakes
After a difficult two years, Missguided is starting to see progress as its EBITDA swings back into the black. Boss Nitin Passi talks to Retail Week about the tough year Missguided has been through, the lessons he learnt and why stores in the UK are a no-go
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InterviewFrom hampers to Hong Kong: Why Fortnum’s is more than a Christmas cracker
Fortnum & Mason’s charismatic chief executive Ewan Venters talks Christmas, keeping up with food trends and what the future holds for the 312-year-old retailer
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InterviewHow Farfetch and Browns’ boss is moulding the store of the future
Sipping a ’deconstructed’ cup of tea in a trendy café in Shoreditch, Browns chief executive and owner Farfetch’s chief brand officer Holli Rogers reminisces about the day Farfetch founder Jose Neves offered her the role – and some resistance that accompanied his plans.