All Technology articles
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Retail Voice
The four ingredients of a great delivery strategy
From scalability to agility, nShift’s Mattias Gredenhag examines the four must-haves retailers need to consider when it comes to delivery
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News
BP to roll out body cameras at stores with ‘higher levels of crime’
BP has said it is continuing to invest in the security of its retail staff through the rollout of body-worn cameras in stores facing “higher levels of abuse and crime”.
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News
Alibaba launches business academy for female entrepreneurs in Europe
Alibaba.com has launched its Academy for Women Entrepreneurs (AWE) in Europe to champion gender equality and female entrepreneurship.
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News
Morrisons launches AI-based loyalty card feature in UK first
Morrisons is launching a new feature under its Morrisons More Card loyalty scheme which uses AI to personalise offers to each customer.
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Analysis
Is Amazon’s latest tech investment the answer to its workforce woes?
As Amazon continues to see growing strike action in the UK and abroad, Retail Week visited the Amazon Operations Innovation Lab in Vercelli, Italy, to see what it is investing in to improve its operations and the workforce.
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Analysis
Supply chain strategy: How WHSmith, Co-op and Inditex found their missing links
Third-party tie-ups are a central part of the modern retail supply chain and are only becoming more strategic. In this exclusive excerpt from Retail Week’s Supply Chain 2025 report, discover how some of the country’s biggest retailers are collaborating to improve operations
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News
Amazon to invest £600m in European robotics and AI over five years
Amazon has announced it will invest €700m (£600m) across its European fulfilment centre network between 2019 and 2024 to enable robotics and AI-powered technologies.
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News
M&S teams up with HSBC to enhance digital customer experience
Marks & Spencer’s banking arm has struck a new deal with HSBC to bring together digital payments and loyalty and create a more personalised experience for customers.
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Interview
Q&A: LTK co-founder Amber Venz Box on the power of influencer marketing for retailers
As social media plays a bigger part than ever in the strategies of retailers and brands, LTK co-founder and president Amber Venz Box talks to Retail Week about the power of influencer marketing and how personalisation and trust are vital for success.
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News
The Highlands and Pace Partnership London launch outdoor fashion platform
Barbour partner store owner The Highlands and brand-building consultancy Pace Partnership London have launched a new retail concept, Out With Style, dedicated to outdoor clothing.
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News
Cyberattacks and fraud cost UK retail sector £11bn in 2023
The UK retail sector lost £11.3bn to fraudulent activity in 2023, according to global financial technology platform Adyen.
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Opinion
‘As Shein leads global fashion, there’s opportunity to differentiate on what it cannot do’
Shein became the world’s biggest fashion retailer in 2023. Retail Week data and insights director Lisa Byfield-Green considers the implications of Shein’s rise and identifies winning strategies its competitors can adopt in response
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News
Amazon to axe hundreds of jobs across AWS
Amazon is slashing hundreds of jobs across its Amazon Web Services (AWS) division.
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Innovation of the Week
From next-gen AI to Apple Vision Pro: 13 global retail innovations shaking up the industry
Here we bring you the latest quarterly roundup of 13 innovations that caught our attention over the past three months, from ways to protect store staff to Apple’s latest device and an explosion of new AI tools.
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News
Amazon drops Just Walk Out technology from US grocery stores
Amazon has begun the process of phasing out its patented Just Walk Out technology from its US grocery stores.
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Analysis
Poo power, drones and drive-throughs: Discover the latest supply chain innovations
Supply Chain 2025 analyses how retailers in the UK and internationally are investing to transform their operations. Here, we reveal five innovative ROI-generating solutions explored in the new report
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Opinion
‘In retail’s AI-enabled future, practical application should reign supreme’
The spike in interest catalysed by generative AI advances has reframed the potential for how much further it could drive critical business improvements, believes Brian Kalms
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News
Some Asda workers still waiting on correct pay
Supermarket giant Asda has said that some staff are still waiting to receive their correct pay, days after an IT issue left thousands short in their pay packets.
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Innovation of the Week
Reiss leverages AI platform to verify green credentials
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
Retail sales steadied in February despite downturn
Retail sales were flat in February despite wet weather and continued economic insecurity.