News: Department stores
Explore: Department stores
Waitrose’s appointment of the Co-op’s Tina Mitchell as its new retail director is significant for a number of reasons.
I’ve noted before how the leadership teams that took retailers into the pandemic will not be the same as those that lead their recovery. This is especially true of retailers most disrupted by Covid-19 – specifically those whose heritage is in stores and who sell discretionary items likes homewares and fashion.
Marks & Spencer’s Stuart Machin shows Retail Week the business’ newly expanded Solihull store, which incorporates enhanced digital features including a modernised eaterie
Deep dive: How to think like a pureplay
- As online retail grows, established retailers like M&S want to 'think like a pureplay'
- Trouva co-founder Mandeep Singh says "obsession" with data is key to attracting and keeping online customers
- Made.com chair Susanne Given says pureplays have "a level of precision" traditional retailers do not
- Learn how pureplays maximise their data, agility and structure