News: Department stores
Explore: Department stores
Mike Ashley’s Frasers Group has opened its refurbished luxury flagship Cruise in Glasgow.
Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.
Deep dive: How to think like a pureplay
- As online retail grows, established retailers like M&S want to 'think like a pureplay'
- Trouva co-founder Mandeep Singh says "obsession" with data is key to attracting and keeping online customers
- Made.com chair Susanne Given says pureplays have "a level of precision" traditional retailers do not
- Learn how pureplays maximise their data, agility and structure