Department stores

The latest news, analysis, data and video on department store retailing including M&S, Next, House of Fraser, Debenhams and John Lewis.

Our top read on department stores

John Lewis


‘John Lewis is knowingly underselling itself by closing even more stores’


It is hard to believe it was only seven years ago that John Lewis was splashing hundreds of millions of pounds on 20 new department store openings.


Explore: Department stores

Online Christmas shopping


Data: The sectors that thrived online over Christmas – and what it means for 2021

2021-02-16T06:00:00+00:00Promotional research for

Online was undoubtedly the big winner of Christmas 2020. Retail Week’s latest report delves into which sectors benefited most from the shift to ecommerce and what that means for the year ahead.

John Lewis in Waitrose Wallingford


Store gallery: John Lewis’ store-in-store concept at Wallingford Waitrose


The John Lewis Partnership has opened a new store-in-store at its Wallingford Waitrose supermarket, offering more than 700 products.

Cath Kidston


Do you really need shops? Lessons from Cath Kidston, Karen Millen and Coast


As pureplays Boohoo and Asos scoop up the brand rights to former high street darlings Debenhams and Topshop, switching them to online only, Retail Week gleans lessons from brands that have already ditched their stores.

Deep dive: How to think like a pureplay

Deep dive:How to think like a pureplay
  • As online retail grows, established retailers like M&S want to 'think like a pureplay'
  • Trouva co-founder Mandeep Singh says "obsession" with data is key to attracting and keeping online customers
  • chair Susanne Given says pureplays have "a level of precision" traditional retailers do not
  • Learn how pureplays maximise their data, agility and structure