Department stores

The latest news, analysis, data and video on department store retailing including M&S, Next, House of Fraser, Debenhams and John Lewis.

Our top read on department stores

H beauty

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In pictures: Harrods unveils H Beauty hall concept


Harrods has opened its first standalone beauty concept, H Beauty, at Intu Lakeside in Essex.


Explore: Department stores

Dame Sharon White


John Lewis: Has Sharon White got it right?


The scale of the turnaround challenge facing new John Lewis Partnership chair Dame Sharon White was thrown into stark relief today as it plunged to a £55m first-half loss. Is her turnaround plan enough to save the business from the department store scrapheap?

John Lewis Oxford Street


Analysis: Can John Lewis finally crack fashion?


Could a host of new brands and fresh talent at the helm be the recipe for reinvigorating John Lewis’ fashion proposition? Retail Week assesses the latest changes.

Big question header image


The Big Question: Should John Lewis scrap its ‘never knowingly undersold’ pledge?


Since it was introduced in 1925, John Lewis’ ‘never knowingly undersold’ pledge has become a UK retail institution, but new boss Dame Sharon White has hinted it is likely to be scrapped under her new strategy. Industry experts offer their thoughts on whether the retailer should ditch the famous slogan

How Nike, Unilever and Gymshark are building DTC empires – and the retail fightback

How Nike, Unilever and Gymshark are building DTC empires – and the retail fightback
  • Hear from bosses at Nike, Nespresso, Gymshark and Heinz on how and why they have bypassed legacy retail
  • Learn how retailers can use data and great customer experience to work with DTC brands
  • Gain insight into the most disrupted sectors including food, fitness, and health and beauty
  • Adidas predicts 60% of its sales will be DTC by the end of this year