All Retail Voice articles – Page 15
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Retail VoiceOpinion: How tech can accelerate sustainability in the food industry
Technology has a major role to play in making the planet more sustainable and helping retailers achieve their sustainability goals, writes Paola Olivari, Account Director at Google Cloud
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Retail VoiceSix marketing trends that will make you rethink your Christmas strategy
It’s clear that this year’s Christmas shopping season is different from any other.
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Retail VoiceTwo global retailers driving growth by putting customers first
In retail, the only constant is change. Regular disruptors, constantly changing consumer habits and an ever-evolving privacy landscape have made it difficult for retailers to keep up.
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Retail VoiceFive ways retailers and suppliers must collaborate for consumer benefit
As the industry continues to navigate the pandemic, partnerships have never been as crucial. Precima director Martin Black reveals what new research tells us about where retailer–supplier collaboration practices are lagging and how businesses can turn it to their advantage.
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Retail VoiceAttention grocers: Here’s why sponsored products should now be your biggest priority
With the recent explosion in online grocery sales, the nature of product discovery has changed. Ahead of its webinar on December 15, dunnhumby media’s Julie Jeancolas explains the steps grocers must take to reach consumers in the new places they’re shopping.
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Retail VoiceHow has Covid-19 impacted customer loyalty?
It goes without saying that the pandemic has prompted huge shifts in customer behaviour. This Place strategist Emma Jane Hornsby reflects on whether this could be the end for loyalty schemes as we know them and what this means for retail.
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Retail VoiceHow UK consumers are shopping differently for Christmas this year
Though not many people know exactly what they’ll be doing on Christmas Day this year, that doesn’t mean consumers are leaving their festive planning until the last minute. In fact, the opposite is true.
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Retail VoiceHow retailers can use tech to maximise sales
Retail is cut-throat. In order to avoid more closures and layoffs, retailers need to implement the right tech to maximise sales and revenue, says John Bates, chief executive of Eggplant.
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Retail VoiceNeed to know: Solutions simplifying selling across multi-marketplaces
Marketplaces are hot property as retailers look to capitalise on the recent explosion of ecommerce, which is only intensifying further as some parts of the UK navigate a second lockdown. These solutions are making it easier for businesses to buck this trend and reach more customers worldwide.
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Retail VoiceWhy digital innovation is less disruptive and easier than it sounds
Retail is an industry that has always needed to plan for the future. This is, after all, the sector that holds Christmas in July.
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Retail VoiceHow product experience helps drive ROI
In today’s retail market, it is not enough for websites to display a solitary product image with a few bullet points providing washing instructions. Consumers are looking for much more than this.
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Retail VoiceWhy consumer finance should be top of retailers’ shopping lists
While retailers adapt to the ‘new normal’, it’s important to remember that consumers are having to adapt as well. Financial stability is front of mind for many – something retailers must take heed of, writes Owain Jones, head of strategy and insight at Barclays Partner Finance.
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Retail VoiceHow augmented reality is bridging the digital divide in retail
With a retail peak that will predominantly play out online this year, especially given the new lockdown restrictions, Capita examines how technology can help keep customers happy
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Retail VoiceLessons for the West from China’s retail recovery
Asian markets, particularly China, are often looked at by those in the West as leaders in applying cutting-edge technology and innovation to the retail sector.
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Retail VoiceHow retailers can learn from Co-op’s tech-powered shopping journeys
While there is no way to future-proof a business, retailers can become future-ready by embracing new technologies and ways of operating. Diebold Nixdorf’s Matt Redwood says Co-op’s recent leveraging of self-service tech should act as an inspiration to others.
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Retail VoiceFive ecommerce reports retailers must have to measure success in the golden quarter
This peak season will be fiercely competitive but offers rich pickings to ecommerce businesses with the right information and the means to exploit it, argues Adverity’s Alexander Igelsböck
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Retail VoiceHow to build an army of CX champions across your business
What does it take to achieve world-class customer experience in retail today? You might think it’s more data, but you’d be wrong. Critizr’s Hazel Morton explains why your people hold the key.
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Retail VoiceThree retailers winning in discovery commerce
Creating demand through discovery is the only way to cut through the noise and win customer spend in an increasingly crowded ecommerce market.
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Retail VoiceThree ways direct mail can help win consumers over
Far from being outdated, direct mail is the perfect way to satisfy customer expectations and also drive sales, says Precision Proco chief executive Jon Bailey.
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Retail VoiceSix tips for performance marketing in a tech-focused future
With online shopping continuing to shine as more restrictions are put in place daily and bricks-and-mortar store visits suffer, it is important to ensure your performance marketing strategy and agency infrastructure are best placed for the digital future we are facing.